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Lady Pipa Reviews 4,298

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Beautiful clothing. If you are not satisfied they will reimburse your money without a hassle. Great company. My choice for all events now

Rated 5 out of 5 stars

My order came within two days! Crazy considering I'm in Denver and the shipment came from Spain. It was a little interesting in sizing, for reference I'm 5'5, 135lbs and I ordered a small skirt and me... See more

Company replied

Rated 5 out of 5 stars

Great experience 10/10!! The shipping was super quick and the dress was amazing quality. Unfortunately a little big on me so I had to return but that was also a very simple process. I will be ordering... See more

Company replied

Rated 1 out of 5 stars

I am very disappointed with this. I bought a dress online in portugal. Where there is an option to do check out as guest to pay online. I did pay it with mb way Gateway HI PAY SA e o Aquire Adyen (Pla... See more

Company replied

Company details

  1. Clothing Store
  2. Formal Wear Store
  3. Women's Clothing Store

Written by the company

Nuestro objetivo siempre ha estado muy claro: crear ropa de fiesta con la que te veas tan tú como cualquier otro día pero más guapa, sin sentirte disfrazada. Nosotras diseñamos desde cero todas las colecciones, trabajamos en los patrones para que sienten bien a todo tipo de mujeres y buscamos tejidos con caída y consistencia.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Replied to 63% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very happy with my purchase at Lady Pipa

The dress I ordered is so beautiful, just as in the pictures. I selected the size based on the measurements indicated on the website and it fits perfectly. Excellent delivery service within 2 days.

24 June 2025
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Reply from Lady Pipa

Thank you so much for your review and your trust in Lady Pipa.
We work every day to offer you the best
shopping experience possible. We hope to see you again very soon!

Rated 1 out of 5 stars

Very bad quality

Very bad quality

25 June 2025
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Reply from Lady Pipa

Muchas gracias por tu reseña :) Sentimos mucho no haber cumplido
con tus expectativas ya que desde Lady Pipa trabajamos por ofrecerles
la mejor experiencia de compra posible. Tomaremos nota de lo que
nos comentas para mejorar. ¡Esperamos que en un futuro nos des una
nueva oportunidad!

Rated 5 out of 5 stars

Perfect customer service & product…

Perfect customer service & product quality

15 May 2025
Unprompted review
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Reply from Lady Pipa

Hello Flery, thank you so much for your review and your trust in Lady Pipa! We do everything for you. We hope to see you again very soon :)

Rated 1 out of 5 stars

Awful experience and quality

Awful quality, terrible returns policy, unhelpful customer service.

12 May 2025
Unprompted review
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Reply from Lady Pipa

Hi Lydia! Thank you very much for your review :) We are sorry for not having met your expectations because at Lady Pipa we work hard to offer you the best shopping experience possible. We will take note of your comments to improve, we hope you give us another chance in the future!

Rated 5 out of 5 stars

Obsessed is an understatement

Everyone asked about my dress ! Fitting is perfect & delivery was smooth and quick
Thank you

6 May 2025
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Reply from Lady Pipa

Hi Imane! Thank you so much for your review and your confidence in Lady Pipa. We work every day to offer you the best shopping experience possible, we hope to see you again very soon!

Rated 2 out of 5 stars

Poor quality and overpiced

Ordered the Vittoria red dress and matching shawl. For around 250 euros, the quality was just awful, had the impression I ordered it off of Shein just ten times the price. There was also a strange smell to it.

Tried to return it and get reimbursed, but once the fifteen days are over (information quite hard to find by the way), returns are impossible. Tried to contact the team who couldn't care less.

All in all: would not recommend.

20 June 2025
Unprompted review
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Reply from Lady Pipa

Hi Violette! Thank you very much for your review :) We are sorry for not having met your expectations because at Lady Pipa we work hard to offer you the best shopping experience possible. We will take note of your comments in order to improve, we hope that in the future you will give us another chance!

Rated 5 out of 5 stars

Beautiful dress

Beautiful dress. Excellent quality.

2 June 2025
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Reply from Lady Pipa

Hi Ana! Thank you so much for your review and your trust in Lady Pipa. We work every day to offer you the best shopping experience possible, we hope to see you again very soon!

Rated 5 out of 5 stars

Delivery and return went very well.

Delivery and return went very well.

2 June 2025
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Reply from Lady Pipa

Hi! Thank you so much for your review and your trust in Lady Pipa. We work every day to offer you the best shopping experience possible, we hope to see you again very soon!

Rated 1 out of 5 stars
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Reply from Lady Pipa

Thank you very much for your review :) We are sorry for not having met your expectations because at Lady Pipa we work hard to offer you the best shopping experience possible. We will take note of your comments in order to improve, we hope you give us another chance in the future!

Rated 5 out of 5 stars

I ordered a lovely two piece Dress

I ordered a lovely two piece Dress. It arrived fast and was of good quality. Unfortunately the colour was not nice for me, so I had to send it back. The process of sending it back was very easy and I got my money back, I would say within days. Even I did not buy, I must say the whole process was absolutely smooth and professional and will definitely buy again. Can fully recommend this beautiful brand!

28 May 2025
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Reply from Lady Pipa

Hi Annette! Thank you so much for your review and your trust in Lady Pipa. We work every day to offer you the best shopping experience possible, we hope to see you again very soon!

Rated 3 out of 5 stars

Gorgeous but too tight

The dress is gorgeous, and the fabric, even though it is completely synthetic, is very pleasant and does not feel cheap. However, the sizes are a little strange. I followed the size guide provided and the advice to buy the same sizes of brands like Zara and I went for an XS. The top fits well but on the hips it is EXTREMELY tight (and I do not have wide hips). Maybe there was some manufacturing error. I will return it and I cannot take a bigger size because it is sold out. Too bad. However, I would recommend the site and their dresses because they are beautiful, but with some caution for the sizes.

28 May 2025
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Reply from Lady Pipa

Hi Ludovica! Thank you very much for your review :) We are sorry for not having met your expectations because at Lady Pipa we work hard to offer you the best shopping experience possible. We will take note of your comments to improve, we hope you give us another chance in the future!

Rated 2 out of 5 stars

Price/quality out of proportion

Price/quality is really out of proportion.
For 115 euros I do expect better quality fabric.
My normal size is also always S, at the armpit it is really too tight/small + also the cut out at the chest is very narrow. I myself have small breasts and that was already risky because the cut out came very high.

28 May 2025
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Reply from Lady Pipa

Hi Lien! Thank you very much for your review :) We are sorry for not having met your expectations because at Lady Pipa we work hard to offer you the best shopping experience possible. We will take note of your comments to improve, we hope you give us another chance in the future!

Rated 5 out of 5 stars

Amazing!

Quality products, incredibly fast shipping (2 days!), free returns, couldn't ask for better!

27 May 2025
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Reply from Lady Pipa

Hi Beatrice! Thank you so much for your review and your trust in Lady Pipa. We work every day to offer you the best shopping experience possible, we hope to see you again very soon!

Rated 1 out of 5 stars

The seam and the heam at the top was…

The seam and the heam at the top was off and uneven. The entire center of the dress was off.

27 May 2025
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Reply from Lady Pipa

Hi GM! Thank you very much for your review :) We are sorry for not having met your expectations because at Lady Pipa we work hard to offer you the best shopping experience possible. We will take note of your comments in order to improve, we hope you give us another chance in the future!

Rated 5 out of 5 stars

Great products and easy return process

I ordered a few dresses from the website because I wanted to find the perfect dress for my best friend’s wedding. Even if the size that I chose for the first order was not the perfect one (I chose M-sized dresses, but the S was actually fitting better on me), the return process was very easy and smooth.
The only suggestion that I would make to LadyPipa is to try to include in the website more pictures of models wearing the dresses with larger breasts, to allow clients to make themselves a better idea of the fit of the dresses (because I find that all the models in the website have small breasts)
Overall, I was super super satisfied of the dress that I choose and I would for sure recommend LadyPipa

27 May 2025
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Reply from Lady Pipa

Hi Ester! Thank you so much for your review and your trust in Lady Pipa. We work every day to offer you the best shopping experience possible, we hope to see you again very soon!

Rated 5 out of 5 stars

I love ladypipa

Fast delivery, exactly how it looked like in the picture, fits perfectly so the sizing chart was really good, the dresses are very well made and good quality, the prize is really good for what you get

2 June 2025
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Reply from Lady Pipa

Hello Nadja! Thank you so much for your review and your trust in Lady Pipa. We work every day to offer you the best shopping experience possible, we hope to see you again very soon!

Rated 5 out of 5 stars

Fast delivery, love my dress

Thought it was going to take a long time to arrive since it was international shipping but came very quickly. I love my new dress.

2 June 2025
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Reply from Lady Pipa

Hello Fatima! Thank you so much for your review and your trust in Lady Pipa. We work every day to offer you the best shopping experience possible, we hope to see you again very soon!

Rated 5 out of 5 stars

If you want compliments, order from here

My experience has been wonderful both times I’ve ordered from Lady Pipa. The dresses have all come in perfect condition - nicely packaged and not only on time, but quickly.

If you want compliments at any occasion, order from here. Both times I’ve worn one of their dresses to a wedding, compliments all night asking where I got it.

The quality is good and sizing is accurate. I’m so excited to wear my third Lady Pipa dress in September at my rehearsal dinner.

2 June 2025
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Reply from Lady Pipa

Hi Sam! Thank you so much for your review and your confidence in Lady Pipa. We work every day to provide you with the best shopping experience possible, we hope to see you again very soon!

Rated 5 out of 5 stars

Everything perfect

My purchase was an excellent experience. The dress initially fit large but then I placed a new order with the smaller size and it was perfect.I really like the color and find it very well fitting and original.

2 June 2025
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Reply from Lady Pipa

Hi Giulia! Thank you so much for your review and your confidence in Lady Pipa. We work every day to provide you with the best shopping experience possible, we hope to see you again very soon!

Rated 1 out of 5 stars

Quality very poor for price

Quality very poor for price. Clothing arrived with many issues, loose seams and pulls in the fabric. I was assured by customer service that the return amount would not be deducted from my refund but they deducted it any way.

7 June 2025
Unprompted review
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Reply from Lady Pipa

Hello Aoife! We are very sorry for your experience and we are sincerely sorry for the inconvenience.

As we communicated to you by email, it was a one-time error in the refund process. The missing amount has now been correctly refunded and should be reflected in your account.

We appreciate your patience and understanding, and of course, we take note of your comments to continue improving both the quality of our products and our service.:)

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