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Ladder Reviews 2,991

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the ease and speed of the application process. Customers found the online platform modern and simple to navigate, making it straightforward to get covered quickly and efficiently. Many also praised the affordable pricing and reasonable rates, noting that the company provides packages that suit their needs without pressure. The customer service was frequently mentioned as helpful and responsive, with representatives answering questions quickly and providing clear communication. However, some customers also noted issues with the application process, experiencing denials without clear explanations or facing multiple requests for the same information. A few other people also felt that the pricing was overpriced or that they wasted time without receiving a resolution.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the quick, easy, and straightforward... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability and... See more

Service

Reviewers mention positive feedback about the service, highlighting its efficiency and ease of use, with many... See more

Website

Clients share positive opinions on the website, consistently praising its ease of use and navigation.... See more

Customer service

Customers generally report positive experiences with customer service, highlighting excellent support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was easy to sign up, didn't get a bunch of phone calls, emails or other solicitations. Everything was able to be done in a couple mins online. The only thing I would have liked a screen with hey i... See more

Rated 5 out of 5 stars

The ease of use was great. I figured it would take a long time and a lot of questions to fill out but you have made it simple, and the prices are VERY competitive. I also like the options of how to pa... See more

Company replied

Rated 5 out of 5 stars

It was quick and didnt ask too many difficult questions that required hours of research. Never spoke with anyone so it was an easy process start to finish.

Rated 5 out of 5 stars

The application process was straightforward. Any questions I had, the representative Brianna answered quickly. The prices were very reasonable. They didn't hassle or pressure me into getting a polic... See more

Company replied


Company details

  1. Insurance Agency
  2. Financial Consultant

About Ladder

Written by the company

We started Ladder because we fundamentally believe life insurance is good—for people and communities. But at some point, it was hijacked by high pressure sales tactics, expensive products, and slow processes.

It’s time for better life insurance. Ladder gives you a smart, secure, straightforward way to take care of your people, while saving you time, money, and (lots of) hassle.

Contact info

Promotion box for Ladder

Apply today

Apply for term life insurance in minutes

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Simple, Easy & Quick.

My experience was very easy and simple. I was approved within a hour.

12 January 2026
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Reply from Ladder

Thanks for sharing, Steven! We're glad you're covered.

Rated 1 out of 5 stars

I agreed to a certain coverage then you…

I agreed to a certain coverage then you gave a completely different policy. The option to edit the policy was not available and did not fit my needs. I also did not confirm the policy before being charged.

7 January 2026
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Reply from Ladder

Thank you for your feedback. Happy to clarify. When an applicant qualifies for an offer, we may present you with an offer that has a monthly premium closer to your quoted price, which can result in your coverage being lowered. That said, you may have the option to adjust your coverage back to your original requested coverage amount. If you would like more guidance, please do not hesitate to reach out to our team at help@ladderlife.com.

Rated 5 out of 5 stars

The Easiest Life Insurance Experience Ever

Ladder made getting life insurance incredibly fast, easy, and affordable. The entire process was seamless—from the application to approval—and I felt supported every step of the way. Highly recommend to anyone looking for a simple, stress-free experience!

10 December 2025
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Reply from Ladder

Thank you for this review, we're happy to hear you had a great experience!

Rated 5 out of 5 stars

It was an amazing process and got a…

It was an amazing process and got a great rate with no issues at all. Thank you very very much for this peace of mind.

8 December 2025
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Reply from Ladder

Thank you for choosing Ladder, we're happy to have you on board!

Rated 5 out of 5 stars

My application was processed in a…

My application was processed in a professional manner and they kept me updated each step of the way until approval. They provided me a package that suits my family needs and affordable.

12 November 2025
Unprompted review
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Reply from Ladder

We're so glad you had a good experience, thank you for sharing your feedback!

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