kuwallatee.com Reviews 

I’m leaving this review based on my direct interaction with the brand and my experience trying to get clear information as a consumer.

During the recent attention around the fleece featured in the TV series Heated Rivalry, I asked questions on the brand’s social media about whether certain items being promoted were officially connected to the show. Instead of receiving clarification, I was blocked.

I also saw several other users report being blocked after asking similar clarification questions. From a consumer standpoint, that made it difficult to get clear answers about what was officially connected to the production and what wasn’t.

Around the same time, a retailer briefly opened pre-orders for a fleece connected to the brand, which were later removed after the brand publicly said that rollout was a “mistake.” More recently, a new fleece appeared on the brand’s website with red detailing visually similar to the one seen in the show, but without clear explanation about whether it was connected to the official version being developed through the production partnership. This added to the confusion as someone trying to understand what was official before purchasing anything.

I also noticed a review on the company’s Google page from an account affiliated with the business referencing the show and the fleece’s use in it. Seeing that alongside the lack of clear communication made the situation more confusing from a consumer perspective.

This review isn’t about product quality. It reflects my experience with communication and transparency while trying to get accurate information from the brand.

do not buy from this company - spent over 500 dollars with them and wanted to return some of the stuff. Not worn, still in package and they deny the return. unheard of. avoid

I've owned multiple pairs of joggers and chinos from KuwallaTee. The materials feel quite cheap. All of my pants have worn really quickly (i.e., unwearable because of holes within a few months of wear), particularly along the inside leg seams, at the cuffs, and by the pockets. Additionally, the cuts are okay but often the ratio of sizing was off (for me, may be fine for others), meaning I had to size up for my thighs but then was swimming at the hips. Finally, I found their customer service really condescending and off-putting. The cut or material cheapness would have resulted in a 3-star review, but the poor customer service brings it down to 1 star for me.

Best customer service I've ever encountered.
I purchased their cargo pants, after wearing them once I've notices that there was a tiny tear in the back of the pants. contacted their customer service and got a reply back in minutes saying to send photos of the defect.
After doing so, I received a reply saying "send us your address and size and we will send you a replacement.
10/10 customer service