The Scooters are great, good quality, fun to ride with. There have been some small warranty actions on our scooters, the help and support from Kukirin are a very nice experience. They send spareparts/... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
KuKirin Official Site
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My friend buy kukirin G2 and hi loves…
My friend buy kukirin G2 and hi loves that the quality is good suspension is so amazing and power

Reply from Kukirin Escooter
All my friends are shocked by my…
All my friends are shocked by my purchase of a new G4 scooter. I myself am extremely satisfied with the purchase, and in my town everyone comes to me with questions about the place of purchase and the parameters of the scooter possibility. I recommend your store to everyone.

Reply from Kukirin Escooter
Ive tried the M4 Pro before and now i…
Ive tried the M4 Pro before and now i got the g2 master Its A HUGE upgrade compared to the M4 Tho One thing i would like is that The G2 Master had a Guide book to Set it up when u get it Brand new. It was quite difficult for me to Know what i had to do Till i Watched a video

Reply from Kukirin Escooter
Top-notch customer service and fast resolution!
I had a great experience with their customer service. Even though my situation was a bit complicated and there was some back-and-forth regarding technical diagnosis (display vs. controller), the team handled everything professionally and stayed very helpful throughout the process.
The response time was impressive, and they were flexible enough to issue a refund for a part I purchased to speed things up. It’s rare to find such efficient and fair support these days. Highly recommended if you value quick problem-solving and great communication!

Reply from Kukirin Escooter
very good help fast answering and good…
very good help fast answering and good support recomend

Reply from Kukirin Escooter
delivered on time
delivered on time, very happy with the product and excellent customer service

Reply from Kukirin Escooter
The best of the best 👍
The best of the best 👍
They have always been very responsive and extremely kind whenever I asked something about my order.

Reply from Kukirin Escooter
The scooter is awesome i mainly use it…
The scooter is awesome i mainly use it for work the suspension is nice and the speed is really something no problems what so ever and the company is really cooperative i asked for the coc and the response was instant great work guys thanks

Reply from Kukirin Escooter
This is the second scooter I've ordered…
This is the second scooter I've ordered from this site, and once again I was successful with my order and managed to resolve all my doubts through their support, which is very attentive and quick to provide a fast and effective response. I will definitely buy again!

Reply from Kukirin Escooter
Quick delivery
Quick delivery. Quick respond from customer service. Great product. The lock I ordered along with the scooter is shipped from China and is planned for delivery in 10 days. I wasn't informed about that but so far that's the only negative thing to mention.

Reply from Kukirin Escooter
I orderd Kukirin G2 master and it…
I orderd Kukirin G2 master and it arrived less than 3 days to Estonia, i was very suprised and super happy. As there are lot of similar pages who sells kukirin scooters, do some research about the page. There can be 1 letter diffrences about homepage addresses. Avoid scammers. Mine was kukirin-escooter.com

Reply from Kukirin Escooter
Kukirin best value for money in electric scooter
I have bought more than 3 scooters from this company! I’ve been very satisfied and I will buy a 4th one as well! Mrs. Kitty is very helpful! I highly recommend it. It takes about two weeks for them to arrive in Greece.

Reply from Kukirin Escooter
The very best support
The very best support. Fast and reliable and good communication!
Within a week I had a new part and it fixed my Kulirin!

Reply from Kukirin Escooter
It was just as good as it looked in the…
It was just as good as it looked in the picture, and the quality was amazing. I would definitely recommend it.

Reply from Kukirin Escooter
Great team 5*5
Fast replies when i had a problem. Fast items shipping. Great team.

Reply from Kukirin Escooter
Great support team
Great support team. Thank you so much.
I tested it for one hour. Everything going great still testing it. I hope everything’s stays the same way. I will update in case anything happen. Thank you so much.

Reply from Kukirin Escooter
Responsive and helpful
Responsive and helpful! Pleased with the interaction, post buying services and about the products! Strongly recommend!

Reply from Kukirin Escooter
Thank you
Thank you, the product and service are great and helpful. Immediate customer care. Unfortunately the delivery took a while from depo to get to our address, but this the GLS service.

Reply from Kukirin Escooter

Reply from Kukirin Escooter
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






