Kukirin Escooter Reviews 

493
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 335 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, describing the scooters as excellent, stable, and powerful. Many also highlight the exceptionally fast and smooth delivery service, with items often arriving in perfect condition. Customer service receives frequent commendation for being helpful, responsive, and proactive in resolving issues and providing support. Conversely, a small portion of people felt that products arrived with defects, such as misaligned parts or battery issues, or developed quality problems shortly after purchase. Some customers also noted significant delays and discrepancies with delivery tracking, where parcels were not scanned or moved for extended periods. In these instances, some reviewers reported difficulties with post-sales support, including unresponsiveness or refusal of returns.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality, design,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the product's stability, strong build,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting fast shipping times and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the support team's... See more

Order

People report ambiguous experiences with order, with some finding the ordering process smooth and easy, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am happy with my purchase of the KuKirin G2 Electric Scooter. The customer service team was very prompt, helpful, and friendly from the start. Delivery was super fast, and the tracking link kept me... See more

Rated 5 out of 5 stars

I purchased the extended warranty with my G2 PRO. Kukirin support team helped with a number of issues. They sent parts when required together with videos to help the maintenance/repair. I am s... See more

Rated 5 out of 5 stars

Hello, I purchased a KuKirin electric scooter kukirin g2 and I’ve noticed that the battery is not working properly. It either doesn’t charge fully, discharges too fast, or has significantly r... See more

Company replied

Rated 5 out of 5 stars

The Scooters are great, good quality, fun to ride with. There have been some small warranty actions on our scooters, the help and support from Kukirin are a very nice experience. They send spareparts/... See more


Company details

  1. Motor Scooter Dealer

Written by the company

KuKirin Official Site


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(493)

441 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great scooter

Great scooter, easy ridding, nice feelling on the road, also very good and immediate support

28 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your great feedback! 😊

Rated 5 out of 5 stars

Best quality for the price

The moment that i got the scooter and unboxed it was the greatest thing, the best feeling ever and how powerful is the scooter, sure at this price there are some scooter's on the market but they dont compare to the quality of Kukirin, big 52v battery that lasts a good while. This is my experience coming from a 250w scooter to a 2000w beast.

20 June 2025
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thanks for sharing the excitement of your unboxing experience, and enjoy the ride!

Rated 5 out of 5 stars

They answered quikly and service was…

They answered quikly and service was very professional

28 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your feedback!
We’re glad to hear that you found our service quick and professional.

Rated 5 out of 5 stars

Amazing scooter

The G2 Pro provides a smooth and stable ride, even on slightly rough roads. Acceleration is strong, and the braking system feels responsive and safe. The suspension works well to absorb shocks, making longer rides comfortable. Overall, it is reliable and enjoyable for daily commuting.

Shopping Experience:
The purchasing process was simple and clear. The website was easy to navigate, and checkout was quick. Delivery was on time, and tracking updates were helpful throughout. Communication was generally clear, which made the overall buying experience positive

26 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you very much for your detailed feedback! 😊

Rated 5 out of 5 stars

Very happy

i am happy with my purchase from kukirin-escooter.com very good costumer support recived my kukirin g2 all good in my experience with the g2 is that on avarage it will go about 48-52 km-h but the range goes down alot so if you are not in a hurry use the middle mode so you can have more range also there was a little problem nothing to do with this company tho it is that the shipping took a little langor than expected but overall i recomend this website to order your escooters also if i have any problems with the scooter or the website i will make shure to updte this.

25 March 2026
Unprompted review
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Reply from Kukirin Escooter

Thank you for your detailed feedback! 😊

Rated 3 out of 5 stars

Hello kukirin i want to only ask if…

Hello kukirin i want to only ask if this website i legit couse my mon ordered from here yesterday 24th and she thinks that we got scammed i hope not and i hope that i will come and it was the G2 could u tell me if they are in stock right know so i dont have to worry i reply would help so much

24 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Hello, we are a legitimate website. Once your order has been shipped, a tracking number will be sent to your email address. You can contact us via this email to obtain the latest updates regarding your package: support@kukirin-escooter.com

Rated 5 out of 5 stars

Kukirin E scooter

This Service is very good and the Qualität is for the money 10/10

25 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your feedback! 😊

Rated 5 out of 5 stars

G2 master

The scooter is really good is really fast and the quality is better than I expected honestly I don’t know why people hate it in my opinion it’s way better than the g4

24 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your feedback! 😊

Rated 5 out of 5 stars

Great product. Early delivery.

It arrived even before the time I was expecting. The packaging was safe enough for the scooter. It really I’s great product, I enjoy the mode number 3 :). Thank you for your service.

19 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for choosing KuKirin—enjoy your rides! 🛴✨

Rated 5 out of 5 stars

The best on this category

The KuKirin G2 Master electric scooter is honestly one of the best value-for-money scooters I’ve used. It strikes a really nice balance between power, comfort, and everyday practicality.

Performance-wise, it’s impressive. The dual motor setup gives it strong acceleration, and it handles hills much better than most scooters in this price range. You can really feel the torque when you need it, whether you’re commuting or just riding for fun.

The build quality is solid and gives a sense of durability. The suspension does a great job smoothing out bumps, making it comfortable even on rougher roads. Combined with the wide tires, it feels stable and secure at higher speeds.

Battery life is also a big plus. It easily handles longer rides without constant worry about charging, which makes it ideal for daily use or extended trips.

There are a few minor downsides. It’s a bit on the heavier side, so carrying it upstairs or transporting it isn’t the easiest. Also, while the speed is great, beginners might need a bit of time to get used to the power.

Overall, the KuKirin G2 Master is a fantastic choice if you want a powerful, reliable scooter without spending a fortune. It’s especially great for riders who want performance and comfort in one package.

19 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you very much for your detailed and thoughtful review!

We’re really happy to hear that the G2 Master has delivered a great balance of power, comfort, and practicality for you. It’s especially great to know that you’re enjoying the dual motor performance, stability, and suspension—these are exactly the features we aim to provide for a smooth and confident riding experience.

We also appreciate your honest notes about the weight and learning curve for new riders. Feedback like yours helps future customers make informed decisions and helps us continue improving our products.

Thank you again for your trust and recommendation. Wishing you many safe and enjoyable rides ahead! 🛴✨

Rated 5 out of 5 stars

G2 pro scooter is very beautiful and the performance is so good

G2 pro scooter is very beautiful and its performance is excellent. When I tried using it, it felt smooth and comfortable to ride, even on rough or uneven roads. It’s not too bumpy, especially because the seat has a shock absorber, which I really appreciate it

18 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for choosing KuKirin, and enjoy your rides! 🛴✨

Rated 5 out of 5 stars

I’m very happy with this scooter!

I’m really satisfied with my e-scooter. It’s easy to ride, accelerates quickly, and feels stable even at higher speeds. The battery life is good, and I can use it for both short and longer trips without any issues. The build quality feels solid, and it’s easy to fold and carry, which makes it perfect for commuting as well as leisure use. Overall, a great investment – I would definitely recommend it 👍

18 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Enjoy your rides and thank you for choosing KuKirin! 🛴✨

Rated 5 out of 5 stars

Fast delivery and super quality

The scooter arrived super fast, it works smoothly and precise, have been using it for one week almost, love it!

17 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your amazing feedback!
We’re very happy to hear that your scooter arrived quickly and that you’re enjoying such a smooth and precise ride.

Rated 5 out of 5 stars

The scooter came well on time as stated…

The scooter came well on time as stated no problems at all and the packaging was on point I’m overall satisfied and I would recommend getting one as the price is good

15 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your recommendation and support — it truly means a lot to us. Enjoy your rides with KuKirin! 🛴

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