Service outstanding & products equally as outstanding. I am a returning customer purchasing Tencel ribbon, which is incredibly hard to find. The quality & price are fantastic. Not overly keen on the g... See more
Company replied
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See what reviewers are saying
I rang up to check whether my order would be delivered in time (planning for an event the following week). The man who answered the phone was very friendly and helpful. The ribbons I ordered arrived i... See more
Company replied
It's difficult to find gift wrap suitable for small jewellery gifts, but after searching everywhere for mini gift bows I found exactly what I wanted at Kudos. I hope they will extend the range to... See more
Company replied
Jeannette has been the most helpfull and patient person to help me out in my order with the tartan wrappinpaper. As a Dutchie not everything came by itself. The giftpaper was stunning, the Terrys Choc... See more
Company replied
Company details
Information provided by various external sources
Luxury Gift Wrap & Packaging for In-Store & Point of Sale.
Contact info
59 Turbine Way, Ecotech Business Park, PE37 7XD, Swaffham, United Kingdom
- 01923 220055
- sales@kudosgiftwrap.co.uk
- kudosgiftwrap.co.uk
4.7
Excellent
200 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Kudos Giftwrap
Very good - thanks for your review Jayne
Great products, love the ethical range but quite pricey
Great products, fast delivery - only deducting one star as it's very expensive, especially with post and packaging on top. However I love that there are eco friendly options, just wish there was a cheaper postage option for smaller/lighter orders as this puts me off buying more regularly.
14 April 2021
Reply from Kudos Giftwrap
Thanks for your review and glad to hear that the goods reached you. It is only recently that we have added a new small order carriage charge better enabling small orders, which it sounds like you're using so I'm not sure what to suggest. Unfortunately packaging is a physical product that takes time and cost in the making and delivering.
Great service and perfect boxes for my…
Great service and perfect boxes for my new product launch.
10 March 2021
Reply from Kudos Giftwrap
Thanks Lynne, and all the best with the product launch.
Excellent service
Excellent service, was kept well informed and my order came through quickly. Very happy.
24 February 2021
Reply from Kudos Giftwrap
Thanks Patricia
Reply from Kudos Giftwrap
Thanks Gill, glad the carrier performed too!
Great customer service throughout
Great customer service throughout, helped get the right material/design tailored to the company website/branding. And resolved delivery quickly when courier partner tried to deliver before we were open.
Need to ensure review emails are not sent before delivery arrives. Maybe 7 days?
19 February 2021
Reply from Kudos Giftwrap
Thanks for your review David, glad to help. Thanks for your feedback regarding review emails, fully agree. We've tried to vary the timing but whatever you choose, it's fixed on the date customer places an order; rather than the day it's sent... when you could arrange a review to go a week after that. Let's hope Trustpilot pick up on it at some point.
Fast delivery excellent
11 February 2021
Reply from Kudos Giftwrap
Thanks Neil, and glad the carriers played their part!
Reply from Kudos Giftwrap
Thanks Antonia
Amazing beautiful boxes and very fast…
Amazing beautiful boxes and very fast delivery will definitely be ordering again
23 January 2021
Reply from Kudos Giftwrap
Thanks Carrina, and thanks for the reorder
Superb service
Superb service. Fast replies from customer service. Great selections and high quality products to fair prices.
9 January 2021
Reply from Kudos Giftwrap
Thanks for your review Zaya.
Excellent service and communication
Excellent service and communication. Shipped same day and delivered abroad in a couple of days. Thank you.
15 December 2020
Reply from Kudos Giftwrap
Thanks Louise, glad to help you
Staff and in particular Jeanette as…
Staff and in particular Jeanette as always very helpful!
15 December 2020
Reply from Kudos Giftwrap
Thanks for your review customer x
Reply from Kudos Giftwrap
Thanks for your review Camilla
Amazing quality and service
Amazing quality and service - will only be ordering from here now....wish I had found you before!
10 December 2020
Reply from Kudos Giftwrap
Thanks Scott
Had a missing delivery (not the fault…
Had a missing delivery (not the fault of Kudos). Immediately replaced and delivered within 24 hours!
3 December 2020
Reply from Kudos Giftwrap
Glad we had the stock for you Monica, hurray for loyal customers that carry on buying 2020 or no 2020 :)
Nice quality gift wrap and prompt…
Nice quality gift wrap and prompt service. Great touch with a box of skittles in the box. Thank you very much
27 November 2020
Reply from Kudos Giftwrap
Thanks for your review Steven, hope you enjoyed the sweets.
avoid at all cost
Allowed me to order, spend my money and then cancelled last minute because they, like every other company get their cheap products from china. No thanks. Avoid at all costs. Woman on email is highly rude!
Also her below reply is a lie!
23 November 2020
Unprompted review
Reply from Kudos Giftwrap
Thanks for your review, which gives us the chance to add some context. L Smith's order was placed at 12:16pm on Sunday night. On Monday morning at 8:07 we reached out to offer alternatives as these boxes have been very popular and sold out now till January. (I'm sorry if the alternative colours don't suit you.) I can see the order was then refunded in full before 09:00am.
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