Kudd.lyReviews 

8,039
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and outstanding nature of the products, highlighting items like hoodies, weighted blankets, and waterproof coats for their warmth, comfort, and effectiveness. Many people appreciate the great value for money, especially when taking advantage of special offers, and note the products' durability and ease of care. The delivery service is frequently mentioned as swift and efficient, with items arriving promptly and well-packaged. However, some reviewers were not happy with recent changes to the sliders, describing them as less comfortable, too wide, and made of a cheaper material compared to previous versions. These customers felt the new design made the sliders unwearable and expressed disappointment with the altered fit and quality.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality and comfort of items... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent quality and reasonable... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Value for money

Customers had positive experiences with value for money, frequently highlighting the great quality and... See more

Price

People report positive experiences with price, often highlighting the great value for money and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I took advantage of a good price for buying multiple hoodies & I will be gifting them at Christmas so others can enjoy the cosy warmth offered by these items. This time, I've opted for the waterproof... See more

Rated 5 out of 5 stars

Outstanding products and exceptional service I’ve always been impressed by the excellent quality of Kuddly’s products and their outstanding customer service. Every order has arrived with remarkable... See more

Rated 5 out of 5 stars

Great product in the normal Hoodie and the outdoor Hoodie which I can't wait to wear on autumn winter dog walks. I am seriously impressed with the thoughtfulness and quality of the outdoor Hoodie (I a... See more

Rated 5 out of 5 stars

I discovered this company a year ago and my waterproof hoodie was just the thing for dog walking etc. These coats are soooooo warm for those freezing cold walks and make dog walking a lot more enjoy... See more


Company details

  1. e-Commerce Service

Written by the company

We’re proud to be from the UK and take pride in giving our fellow Britons cosy comfort from our wide range of kudd.ly™ products. We strive for exceptional customer service, and our customers' happiness is our number one priority. Enjoy the feeling of being enveloped in a huge hug of a weighted blanket, embrace the cosy with oversized fleece hoodies, feel the chill with our amazing one-and-only cooling blankets, and of course dive into adventure in our oh-so-comfy sliders!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(8,039)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So impressed!

My order for sliders arrived within a day or two - really quick! Great service. Kept informed the whole time. Communications were great. Everything I ordered were just great. Even the bonus extra offers/buys. Very pleased. Now have some great sliders for me and for Christmas presents at an amazing price plus a bonus buy of a hooded blanket to go with the full priced ones I purchased a couple of years ago (fantastic quality). Have been wearing a pair of the sliders and they are just so comfortable.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic presents for all the family

I have now bought many items from Kuddly over the last three years. Some for myself, others as gifts for family members. They have all gone down a bomb, and they are all used to snuggle up in both during the day and at night. They keep everyone warm as toast.
We wouldn't be without them, and delivery by the Mothership is speedy. Thank you

21 July 2025
Unprompted review
Rated 3 out of 5 stars

Disappointed

I had ordered a pair of orange sliders many moons ago and loved them. Sadly they broke (not a drama after years of use), so I looked to order the same again. unfortunately the style had changed and there were no orange ones either. I ended up up with a light blue and a beige pair (not the colours I wanted, but the the least bad), and they come in the new style that I don't like as much as I did the old style. Why fix something that isn't broken? You didn't improve them, quite the opposite. For me at least.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Really great products and fast…

Really great products and fast delivery. I've a few items from Kuddly now and no issues with any. Love the waterproof hoodie for family camping trips and the weighted blankets are great all year round.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

I was reaserching for weeks to find an…

I was reaserching for weeks to find an ideal weighted and cooling blanket for this summer; until one lucky day I found kudd.ly Unfortunately that time everything was sold out and I religiously was checking the site every day to see when the blankets are back in stock. It took a good week until I was fortunate enough to buy two balnkets! I have been suffering with anxiety for a while now, and my husband recently sunk into depression due to grief of loosing his dad. I know that the blankets won't magically fix us, but they have been a great help in getting the healthy sleep that we all desperatly need. I am and will be forever grateful for these weighted blankets, they have made hell of a difference in our sleep routine. THANK YOU!

25 June 2025
Unprompted review
Rated 5 out of 5 stars

These are THE BEST shoes ever

These are THE BEST shoes ever. The absolute best. Mountain climbing, ball gowns, shopping, days out, posh lunches...anytime...I am in my slides. And anyone who has ever asked...has ended up owning a pair themselves. I love these so much. THANK YOU.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

My fourth purchase of weighted blanket

My fourth purchase of weighted blanket. I have the heavier one for winter and the light for summer. I suffer badly from anxiety and the weight of the blanket really helps. Always a pleasure to deal with this company. Well done Kudd.ly!

7 June 2025
Unprompted review
Rated 2 out of 5 stars

Stock availability poor, terrible customer service

Bought several items a while back, pleased with items, quality, price, delivery speed etc…. Buuuuttttttttt since then have been anything but!!! I would not recommend; stock availability is poor, has been for some time, they’re still advertising 9 hoodies of which only 4 are EVER available…

You can sign up to see when back in stock which i did several times, year and a bit later still the same, contact customer service several times absolutely useless just state you can sign up for “notification” then ignore you… last email over a month ago completely ignored!

Obviously they can’t get the supply/stock they used to, but clearly believe it attracts more customers to “appear to” have a bigger selection… terrible way to do business and even more disappointing when you add in the 1-star customer service!

1 May 2025
Unprompted review
Rated 5 out of 5 stars

…Amazing

I have been using this company for a few years now, I first bought the waterproof hoodies for myself and my husband. After realising how amazing they are and this I truly mean, I have bought them for my children and partners as well as advising my sister and brother in law to do the same.. Which they did. I have since bought regularly from them purchasing the cosy hoodies, weighted blankets, sliders and eyemasks, (which I can say are amazing) for each of my four grown children and their partners. They have all gone on to purchasing for themselves from this company for gifts for their friends.
I do not usually write reviews but unfortunately this small company is closing soon and this is disappointing as they have been extremely good. Very quick to send out their products, very helpful when needing to use their customer service and good quality products. It's just a shame to see yet another good small company struggle to make it work under the footsteps of bigger companies that can afford to out do them!!amazing. I always try to support these smaller companies because when they are gone we will miss out on so much more.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Bought from this company many times and…

Bought from this company many times and always received excellent customer care. Orders delivered quickly and items are all fantastic. We've not once been dissatisfied with any part of our experience. Highly recommended by us. Gutted that they're closing the company

2 May 2025
Unprompted review
Rated 5 out of 5 stars

A lovely weighted hug in a blanket

Love my weighted blanket - I sleep for at least an hour extra every night and even though I do still wake up in the night I go back to sleep much quicker! Bought one for my mum too and on her second night she slept all the way through until 7.30am - which is unheard of - she’s usually always up and around at about 5am! My youngest daughter (11) wanted to try it and she loves it so much that now I’ve had to order another one :))))) just a lovely big hug in a blanket :) be warned though when they say weighted they mean weighted 🤣

4 April 2025
Unprompted review

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