Kudd.lyReviews 

8,039
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and outstanding nature of the products, highlighting items like hoodies, weighted blankets, and waterproof coats for their warmth, comfort, and effectiveness. Many people appreciate the great value for money, especially when taking advantage of special offers, and note the products' durability and ease of care. The delivery service is frequently mentioned as swift and efficient, with items arriving promptly and well-packaged. However, some reviewers were not happy with recent changes to the sliders, describing them as less comfortable, too wide, and made of a cheaper material compared to previous versions. These customers felt the new design made the sliders unwearable and expressed disappointment with the altered fit and quality.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality and comfort of items... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent quality and reasonable... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Value for money

Customers had positive experiences with value for money, frequently highlighting the great quality and... See more

Price

People report positive experiences with price, often highlighting the great value for money and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I took advantage of a good price for buying multiple hoodies & I will be gifting them at Christmas so others can enjoy the cosy warmth offered by these items. This time, I've opted for the waterproof... See more

Rated 5 out of 5 stars

Outstanding products and exceptional service I’ve always been impressed by the excellent quality of Kuddly’s products and their outstanding customer service. Every order has arrived with remarkable... See more

Rated 5 out of 5 stars

Great product in the normal Hoodie and the outdoor Hoodie which I can't wait to wear on autumn winter dog walks. I am seriously impressed with the thoughtfulness and quality of the outdoor Hoodie (I a... See more

Rated 5 out of 5 stars

I discovered this company a year ago and my waterproof hoodie was just the thing for dog walking etc. These coats are soooooo warm for those freezing cold walks and make dog walking a lot more enjoy... See more


Company details

  1. e-Commerce Service

Written by the company

We’re proud to be from the UK and take pride in giving our fellow Britons cosy comfort from our wide range of kudd.ly™ products. We strive for exceptional customer service, and our customers' happiness is our number one priority. Enjoy the feeling of being enveloped in a huge hug of a weighted blanket, embrace the cosy with oversized fleece hoodies, feel the chill with our amazing one-and-only cooling blankets, and of course dive into adventure in our oh-so-comfy sliders!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(8,039)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely fabulous

Absolutely fabulous. I so wish this company wasn’t closing. I have been buying from them for a number of years now. We have the indoor hoodies, out door hoodies, slippers and sliders. I love the quality of the items. The hoodies are so so warm. Great quality and very reasonably priced. The delivery was so quick.

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Sliders are a shadow of their former glory

I bought a pair of their original sliders probably during deepest, darkest Covid. These sliders were without a doubt the best return of investment I've had in a shoe and tbf are still going strong now despite being used every summer since and often as indoor slippers. But my worry was that they would eventually snap or wear out so when I saw the 'closing down sale' (which has now been running for a year at least) I thought, 'wahey! I'll buy several pairs to last me many years' and that's what I did. After all, they were selling them for buttons and I thought I'd hit the jackpot.

Well, these 'new' sliders arrived and were an utter disappointment. The fit is just ridiculous. With your foot in the footbed, the overarching strap sits a measurable distant from the top of your foot. Then the moment you begin to move, you actively have to walk in such a way to keep them on your feet and stop them from falling off. Not to speak of the different cheap plasticky material they're now made of which feels nothing like the levels of amazing comfort and feel that they used to. Honestly, these 'new' sliders are really only fit to be sold in a pound shop and even then you'd want your pound back.

Two points to notice:

1) I notice the website no longer shows reviews. I know why.

2) I personally feel that in a rather cynical turn of business practice, they built up a terrific reputation with initial and early stock, only for something to happen and then they decided to import and sell crap trading on their original reputation.

Anyway, I gave the newer pairs I bought to the charity shop brand new in the hope that at least some good comes from them.

Caveat emptor.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

This was my second order in two weeks…

This was my second order in two weeks when our son decided he absolutely needed a kudd.ly jacket after he tried ours!! Fab service - easy, prompt delivery and excellent packaging.
Thank you 😊

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Ordered two waterproof hoodies using…

Ordered two waterproof hoodies using the special offer which gave me both at half price and making them great value for money. Arrived really quickly. Have only worn a couple of times so far and they are really warm.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Perfect … cosy and so warm

Purchased four outdoor waterproof hoodies at a bargain price. Perfect for standing watching grandson playing football. My three daughters love theirs … shame only available in black but they will certainly get plenty of wear.

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Silk Pillowcases have been a game changer

Silk Pillowcases
Easy to order, continually updated, pillowcases boxed and lovely presentation. Pillowcases are well made and top quality. Soft and smooth: no skin irritation, no dry patches. Even temperature regulation or moisture wicking: I have no more 'hot sweaty head' even during the winter months. Hair somehow stays in place with no tangles. Best of all, I'm sleeping straight through the night without any of the niggles and irritations that used to be so disruptive. Kudd.ly silk pillow cases have been a game changer - I look forward to nighttime because I can now sleep without any disruption.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

You can't beat a waterproof hoodie

I already had a waterproof hoodie. It is definitely waterproof and cosy. My husband has one as well and they are brilliant for winter dog walks. Let's be honest, they are not really a fashion statement, but they absolutely do the job they are designed to do. Given that I have bought more to give as birthday presents. Very quick delivery and everything exactly as it should be.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Prompt replies and really helpful staff. The weighted cooling blankets are such lovely quality.
Easy to order and super quick delivery. Notifications from order to dispatch to delivery

13 December 2025
Unprompted review
Rated 5 out of 5 stars

I love everything that I have purchased…

I love everything that I have purchased - the weighted blankets are the best I have tried ( and there have been lots) and the whole family now have them, winter ones and summer ones. Now I lend them out to friends to try and an elderly friend who is extremely poorly has even found this really helpful, despite not thinking it would be. We have alot of neurodiversity and sensory issues in our household and these blankets are particularly good for this.
We have got the waterproof robes for Xmas so cant wait to test these out.
Fantastic quality products.

8 December 2025
Unprompted review

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