Krystal Hosting Reviews 2,268

I am recognising good support and positive feedback on tickets. The team have shown that they value their customers, and the prompt action reflects well on me with my own customers, so I am incredibly grateful. Thrilled with the start I've had with Krystal hosting.

Good performance with UK-based servers. I’m using managed WordPress services from Krystal.io for my clients' websites.
The support team is also very quick and efficient in responding to and resolving issues.

This hosting company have been absolutely brilliant, it's so good to know that, behind all our client sites, we have a reliable, stable and responsive host.
TR.

Very helpful and compassionate regarding sorting out an urgent domain renewal for an account holder that had passed away. Thank you for your speedy resolution.

Krystal's customer service is absolutely amazing. I'm not a technical person and they've helped me so much with setting up my website and emails. I would highly recommend.

Krystal Hosting has been extremely reliable over the years I have used them for domain management and mail hosting.

Not only has their reliability and efficiency been superb, but over the years I have had consistenly excellent service from their support team when I have needed assistance.

My experience of Krystal Hosting over the years has been that of exemplary service and support!

Amazing website, go above and beyond for customers. Extremely simple website transfer process. To notch customer service. Great UI that is appreciated. Moved from DreamHost after they deleted my MX records because I didnt want to pay for Google WorkSpace plus through them and wanted to directly pay to Google, for multiple reasons. Krystal Hosting has all you need, many plans, room for growth, live chat (only downside being it not 24/7) - but they do 24/7 emergency phone support which is great. But tickets are responded to way well within 24 hours. Im happy. Fits well into my work flow. ill be happy to stay with them

Every time a support ticket is raised, the team resolves the issue promptly.

Why waste your time elsewhere? Join Krystal and deal with 'people' not machines that say they are your personal BOT.
Once you join, you will never leave.
It is the only company that accepts most of us are not very bright and so they repair and correct all the mistakes we make with out having to be asked.
Amazing company.

Great company, worked with them for years. The support AND value is incredible

I am with the company for over 2 years after some terrible experience with the previous host. It was largely uneventful time, allowing me to focus on what really matters instead. Recommended

Invaluable assistance instantly available.
Many thanks to Mathew for his patience, expertise and help.

Amazing support from a great team.
With speedy response times and a helpful attitude.
Many thanks

Just moved my website to Krystal and cant say enough good things about them. The transition was quick, smooth, and the communication was excellent. Highly recommended.

Easy to use portal and great support. What more could you ask for?

I’ve been a customer for years and I have never been let down. The support is quick and knowledgeable and effective.

Been with Krystal for many years and up ytime and support have been first class. Pricing is also very reasonable

All the staff were so helpful, supportive and sympathetic to my lack of computer competence and confidence. The help and guidance I received was great.

It is so reassuring to know that professional and friendly support is so easily accessible! After moving from another hosting provider, where we consistently encountered difficulties, it was incredibly refreshing to receive such friendly and knowledgeable service from Matthew and the other support team members at Krystal.

Matthew provided us with a wealth of information that made our migration process much smoother, resulting in a far better experience than we had previously.

The team’s approachability and expertise really set Krystal apart. Highly recommended!