Basically i signed up to get a US virtual number for client communication.Setup process was easy and i was able to use the number immediately. Over the last few months, i have used it regularly for bo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have tried to call overseas leads many times with different softwares and it has never worked. KrispCall was a super easy set up and the system works great, never any issues. Also great customer ser... See more
Company replied
KrispCall integrations have helped us connect our communication tools without adding extra steps to our workflow. Having everything linked together makes it easier for our team to access information... See more
Company replied
It does what it says. Took a bit of effort to get the list cleaned up, but the power dialer works as advertised. I wish they would clean up the paging on my list. It is really correct, but when you... See more
Company replied
Company details
- Call Center
- Business to Business Service
- Phone and Internet Service
- Software Company
- Telecommunications Service Provider
Written by the company
KrispCall is an AI-powered communication platform for growing business. It brings all essential messaging and calling features into one easy to use single platform, integrating effortlessly with your CRM. With access to phone numbers in over 100 countries KrispCall makes it easy to maintain a consistent professional global presence. The platform also provides USA non-VoIP numbers, enabling reliable two-factor authentication (2FA). KrispCall platform also supports Bulk SMS for targeted outreach campaigns, helping businesses increase engagement and response rates. As KrispCall evolves, its AI-driven capabilities will continue to enhance your operations, with features like automated call transcription and intelligent response suggestions fully integrated into your business phone system. By replacing multiple tools with a single, reliable solution, KrispCall simplifies communication and allows teams to focus on what matters most-customers and growth.
Contact info
531A Upper Cross Street #04-95 Hong Lim Complex, Singapore
- +61 480 030 084
- sales@KrispCall.com
- krispcall.com
4.2
Great
622 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely best calling service
24 July 2026
Unprompted review
Reply from KrispCall
Thank you, GREENARCH GROUP! We're thrilled you're enjoying KrispCall. Reviews like yours encourage our team to continue building a communication platform our customers can rely on.
Helpful support and convenient calling
I would like to rate 4 stars for it's browser version. Browser calling is so convenient than i expected. It would be nice to duplicate SMS campaigns instead of creating them again. Yes, another thing that i only contacted support once, but they were friendly, explained everything clearly and solved my issue.
30 January 2026
Unprompted review
Reply from KrispCall
Thank you, Paige, for your valuable feedback. We're glad browser calling has been a convenient solution for you and that our support team could quickly resolve your question. Your suggestion for duplicating SMS campaigns is a great one, and we'll share it with our team for consideration.
My experience with KrispCall has been…
My experience with KrispCall has been very positive. As a freelancer, I had difficulty finding a business calling solution because many providers require a registered company. KrispCall made it easy to get started, the setup was simple, and the call quality has been reliable. Overall, it's a great solution for freelancers who need a professional phone system.
24 July 2026
Unprompted review
Reply from KrispCall
Your feedback means so much to us. We're happy to hear KrispCall has given you a professional calling solution that's easy to set up and reliable for everyday use. Thank you for choosing us, and we look forward to supporting your freelance business.
Onboarding was terrible
Onboarding was terrible. Multiple conflicting emails and repeat submissions of the same documents
22 July 2026
Unprompted review
Reply from KrispCall
We're sorry your onboarding experience didn't meet your expectations. We understand that repeated document requests and inconsistent communication can be frustrating. Your feedback is valuable, and we'll share it with the relevant team to help improve our onboarding process. If you're willing, please contact us at support@krispcall.com so we can look into your case.
Onboarding process was smooth
Onboarding process was smooth, calls are fine. good one
13 July 2026
Unprompted review
Reply from KrispCall
We're delighted your experience has been positive from the very beginning. A smooth onboarding and dependable calls are exactly what we strive to deliver. Thanks for your review!
I've had a great experience with…
I've had a great experience with KrispCall so far. Their support team has been responsive, knowledgeable, and proactive throughout the setup process. They carefully reviewed my business registration and website, clearly explained the A2P verification requirements, and guided me on the necessary changes to improve the chances of approval. I especially appreciate their prompt communication and willingness to answer questions in detail. The onboarding process has been smooth, and I'm looking forward to using their services for my business communications. Highly recommended for businesses looking for a reliable cloud telephony solution.
10 July 2026
Unprompted review
Reply from KrispCall
Thank you for the wonderful review! It's rewarding to know our team could support you through every step of the onboarding process, from business verification to A2P guidance. We're excited to have you with us and look forward to helping your business communicate more efficiently. If you ever need assistance, reach out to support@krispcall.com.
The experience with Krisp Call was…
The experience with Krisp Call was superbe
19 July 2026
Unprompted review
Reply from KrispCall
We're grateful for your fantastic review! Hearing that your experience with KrispCall has been superb is incredibly rewarding for our team. Thank you for choosing us, and we're always here if you need any help at support@krispcall.com
Positive Mobile Experience
I've been using the mobile app regularly while traveling between client meetings. So that's the reason i am available anytime. The app generally performs well, i would not say that it is perfect and there could not be any other alternatives but i would like to confront that it has been a positive experience.
2 March 2026
Unprompted review
Reply from KrispCall
Hello Felix, thank you for your thoughtful review. It's great to know KrispCall has been a dependable companion while you're away from your desk. We appreciate your balanced feedback and will keep enhancing the mobile experience to make it even smoother.
Good experience with number porting
We transferred an existing business number to Krispcall earlier this year. The porting process took slightly longer than i initially expected, but the support team kept me updated throughout the process. Since the migration was completed, call quality has been stable and managing calls has been much easier. I'm quite happy with the service.
20 January 2026
Unprompted review
Reply from KrispCall
Your feedback means a lot to us. A smooth transition is always our goal, and while number porting can occasionally take a little longer, we're glad the end result has been worth it. It's wonderful to hear you're enjoying reliable calls and simpler call management.
Helpful for International communication
Our company regularly communicates with clients in different countries, so international calling is something we rely on every day. Krispcall has provided stable connections and clear audio quality during client conversations. The service has been dependable and we haven't encountered any significant issues since switching.
3 April 2026
Unprompted review
Reply from KrispCall
Hi there! We're delighted to know KrispCall is helping your team stay connected with clients across different countries. Reliable international calling and clear conversations are at the heart of what we do, and we're happy they're making a difference for your business. Thanks for choosing KrispCall!
Great Experience and very good customer…
Great Experience and very good customer service
13 July 2026
Unprompted review
Reply from KrispCall
Hi Kelvin! Thank you for sharing your experience. We're thrilled to know you've enjoyed using KrispCall and that our customer service has met your expectations. We truly appreciate your support!
Good routing features for a growing team
One thing i've noticed is that fewer customers are being transferred between team members. It has made our workflow smoother overall. My only suggestion would be to make it easier to adjust routing for temporary situations without changing the full configuration.
1 May 2026
Unprompted review
Reply from KrispCall
Hi there! We appreciate you taking the time to share your feedback. It's great to hear KrispCall is helping reduce call transfers and making your workflow more efficient. Your suggestion for easier temporary routing adjustments is a valuable one, and we'll certainly take it into consideration for future improvements.
It gets the job done…
My work deals with mainly making international calls, and the app has been amazing, it is so easy to navigate and gets the job done.
11 July 2026
Unprompted review
Reply from KrispCall
We're so glad to hear KrispCall has been a great fit for your international calling needs. Knowing the app is easy to use and supports your daily work is exactly what we strive for. Thank you for your kind words, and we're always here if you need us at support@krispcall.com
Still a good choice after months of use
It has been nearly eight months since we started using KrispCall, and the experience has been positive overall. The platform has stayed stable, calls are clear, and we haven't had any significant issues that affected our daily work. If i leave the browser open for a long time without using it, the session sometimes expires and i need to login again. It doesn't happen often, but it's something i've noticed.
7 November 2025
Unprompted review
Reply from KrispCall
Hi there! It's wonderful to hear KrispCall has continued to support your daily work with reliable performance and clear calls even after months of use. We also appreciate your constructive feedback regarding browser session timeouts and will take it into consideration as we work on future improvements. Thanks for being part of the KrispCall community!
Call monitoring has been helpful for training
I manage a small customer service team and regularly use the call monitoring feature to review conversations and provide coaching when needed. The feature is easy to use and has helped us maintain a more consistent customer experience. Combined with clear call quality, it has been valuable for us.
2 January 2026
Unprompted review
Reply from KrispCall
Hi Lucas! Thank you for sharing your experience. We're glad call monitoring has become a valuable part of your team's coaching process and that the call quality has met your expectations. We appreciate your support and will continue working to make KrispCall even better.
The krispcall is really amazing calling…
The krispcall is really amazing calling site.
8 July 2026
Unprompted review
Reply from KrispCall
Thank you for your wonderful feedback, Suyash! We're delighted to hear you're enjoying KrispCall. Your support means a lot to us, and we'll continue working to provide a reliable and seamless calling experience. If you ever need assistance, feel free to reach us at support@krispcall.com
Call forwarding works reliably
We often have team members working from different locations,so call forwarding is an important feature for us. Krispcall handles this well and helps ensure incoming calls reach the right person. There have been a few small dashboard slowdowns from time to time, but nothing serious enough to impact daily operations. Overall, i'm satisfied with the service.
2 February 2026
Unprompted review
Reply from KrispCall
Thank you for your honest feedback! We're glad call forwarding has been a dependable part of your daily operations and is helping ensure every customer reaches the right team member. We also appreciate your comments on dashboard responsiveness and will continue improving the platform. Thanks again for choosing KrispCall!
We’ve had a great experience using…
We’ve had a great experience using KrispCall. The onboarding process was smooth, the interface is intuitive, and it has been a reliable solution for managing our business communications.
4 July 2026
Unprompted review
Reply from KrispCall
Hi there! Thank you for your kind review. We're glad KrispCall has provided a smooth start and continues to deliver a reliable communication experience for your business. Your support motivates us to keep improving every day.
Good customer service and easy to use…
Good customer service and easy to use platform.
3 July 2026
Unprompted review
Setting up was super easy and customer…
Setting up was super easy and customer onboarding is smooth
29 June 2026
Unprompted review
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