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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the ease of use and quick processes, from website navigation to product installation. Many people appreciate the fast response times and excellent customer service, noting that support is prompt, effective, and helpful in resolving issues. The overall service is frequently described as very good, with many customers expressing satisfaction with their purchases. However, some customers also noted issues with the product itself, specifically with keys not functioning as expected. While a small group of people felt that the product was ambiguous, the general sentiment was positive, especially regarding the quick resolution of these issues by customer service.

What people talk about most

Product

Reviewers highlight ambiguous aspects of the product. Many customers report positive experiences, stating... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process easy, quick, and... See more

Response time

People report positive experiences with response times, often highlighting the speed and efficiency of... See more

Service

Clients share positive opinions on service, consistently praising its speed and reliability. Many reviewers... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the speed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just built a new computer and didn't realize my old windows key would not work on the new one, it was an OEM and didn't know it. I couldn't really afford to buy a key from anywhere else but thanks t... See more

Rated 5 out of 5 stars

This is the second time I’ve purchased a key from KRB. Both times, I received the key immediately and both keys worked (each on a different PC). I contacted customer support on my first purchase becau... See more

Rated 5 out of 5 stars

The key these guys sent worked but installing motherboard level stuff invalidated it. I thought I would need to buy another key but they gave me a replacement and it has been working fine ever since.... See more

Rated 5 out of 5 stars

I purchased a key, input the key and was informed it was an invalid key. Was 1 star review, but when i reached out to customer service about the product delivery issue they quickly resolved the iss... See more

Company replied


Company details

  1. Computer Software Store
  2. Computer Service
  3. Software Company
  4. Software Vendor

Written by the company

KrbKeys is a leading IT distribution company. The company yields a prime destination for various kinds of hardware and software including oparating systems, antivirus, Internet security and much more. KrbKeys provide Digital Downloads for the latest OS and softwares to thousands of customers worldwide each month. Have an issue? Please contact our support team Support@krbkeys.com to give us a chance to resolve your problem, before writing a negative review. Thank you!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

415 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy

1. It works
2. Simple no confusing pop-up's, click here click there stuff, just simple and easy

17 June 2024
Rated 5 out of 5 stars

remove "activate windows now watermark"

I only needed a product key to activate my installed Windows 10 OS. within 10 minutes they emailed me my new product key which I entered, Microsoft recognized, and now I have a "genuine copy of Windows 10". I got rid of that annoying "active windows now watermark"!!!

23 May 2024
Rated 5 out of 5 stars

As stated

From the time I placed the order to the time i had Office Professional running on mt PC was probably less than fifteen minutes.

27 April 2024
Unprompted review
Rated 5 out of 5 stars

Quick and good customer service

First key i purchased did not activate my windows. I emailed the support and was sent back a response almost immediately with a new key. Second key worked perfectly. Very good experience!

21 April 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam - Scam

Sold me a defective key and then they blame Microsoft and have them try and fix - but Microsoft doesn't work for them - so logic speaks to the business that sold the key that they must have support for a defective product - otherwise the business is called something else. . .

They can't help

[BBB] TIME

19 April 2024
Unprompted review
Krbkeys logo

Reply from Krbkeys

Thank you for reaching out. We’ve already sent an email detailing the issue and our proposed resolution. Please check your inbox, and let us know if you have any questions or need further assistance.

Best regards,

Rated 5 out of 5 stars

Thank you, Sam!

My experience using help through the live chat feature was quick, easy and painless. The guy I got, Sam- answered quickly to all of my questions and even though I wasn’t happy to be hearing that I’d have to buy another save key for my device, the way everything was explained in plain terms, in a no nonsense kinda way AND quickly made it much easier to understand. Thank you, Sam!

18 April 2024
Unprompted review
Rated 5 out of 5 stars

A legit business.

I initially was hesitant about upgrading my new Dell PC with Windows 11 Home to Windows 11 Pro. After I reviewed Trust Pilot reviews, I was sure Krbkeys was a legit business and not a scam. The purchase was simple. I paid and within a minute I received the Windows 11 Pro key. I followed the instructions and the software was installed. Couldn’t be more pleased.

15 April 2024

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