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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the ease of use and quick processes, from website navigation to product installation. Many people appreciate the fast response times and excellent customer service, noting that support is prompt, effective, and helpful in resolving issues. The overall service is frequently described as very good, with many customers expressing satisfaction with their purchases. However, some customers also noted issues with the product itself, specifically with keys not functioning as expected. While a small group of people felt that the product was ambiguous, the general sentiment was positive, especially regarding the quick resolution of these issues by customer service.

What people talk about most

Product

Reviewers highlight ambiguous aspects of the product. Many customers report positive experiences, stating... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process easy, quick, and... See more

Response time

People report positive experiences with response times, often highlighting the speed and efficiency of... See more

Service

Clients share positive opinions on service, consistently praising its speed and reliability. Many reviewers... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the speed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just built a new computer and didn't realize my old windows key would not work on the new one, it was an OEM and didn't know it. I couldn't really afford to buy a key from anywhere else but thanks t... See more

Rated 5 out of 5 stars

This is the second time I’ve purchased a key from KRB. Both times, I received the key immediately and both keys worked (each on a different PC). I contacted customer support on my first purchase becau... See more

Rated 5 out of 5 stars

The key these guys sent worked but installing motherboard level stuff invalidated it. I thought I would need to buy another key but they gave me a replacement and it has been working fine ever since.... See more

Rated 5 out of 5 stars

I purchased a key, input the key and was informed it was an invalid key. Was 1 star review, but when i reached out to customer service about the product delivery issue they quickly resolved the iss... See more

Company replied


Company details

  1. Computer Software Store
  2. Computer Service
  3. Software Company
  4. Software Vendor

Written by the company

KrbKeys is a leading IT distribution company. The company yields a prime destination for various kinds of hardware and software including oparating systems, antivirus, Internet security and much more. KrbKeys provide Digital Downloads for the latest OS and softwares to thousands of customers worldwide each month. Have an issue? Please contact our support team Support@krbkeys.com to give us a chance to resolve your problem, before writing a negative review. Thank you!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

414 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

It just worked

It just worked! That's what an online purchase should do. Thank you for having an inexpensive option for a first-time pc builder.

4 May 2026
Rated 5 out of 5 stars

Had a great experience today purchasing…

Had a great experience today purchasing the Key for the 2011 Pro software program today. I was actually on your website yesterday evening, and then spoke with my IT guy and he said everything looked good, price was definitely great (and got an extra $5 off). So I will use your store in the future if need be, and will definitely pass along your store info to my window user friends.

15 April 2026
Rated 5 out of 5 stars

Very easy transaction

Very easy transaction. Replaced motherboard and Win 11 Home OEM no longer valid. Purchase Win 11 Pro Digital key and now computer is activated and upgrade to Win 11 Pro.

3 April 2026
Rated 1 out of 5 stars

The code sent is being used on another…

The code sent is being used on another computer, according to Microsoft. Now what?

26 March 2026
Krbkeys logo

Reply from Krbkeys

Hello,

Thank you for your feedback.

This issue can occasionally happen due to Microsoft activation checks. However, we have already contacted you and provided a replacement key along with full instructions, and we’re glad to confirm that the issue has been successfully resolved.

We always make sure our customers receive a working product and full support whenever needed.

If you need any further assistance, feel free to reach out — we’re always here to help.

Best regards,
Support Team

Rated 5 out of 5 stars

Fast and reliable.

Fast, reliable service and fair price. This is my 3rd key from Krbkeys and they all work great. They take Paypal which is a must for me and a lot of places don't take it anymore for some reason? Great Job thanks Lou.

19 March 2026
Rated 5 out of 5 stars

Outstanding Customer service!

Outstanding Customer service!
I am a repeat customer, they are my go to for software. Yes, there was an issue with one, but with their excellent customer service, it was resolved right away (5 minutes) and I was on my way. True customer service is demonstrated when there was an issue, and the speed and such of which it was resolved. 5 Stars!

14 March 2026
Rated 5 out of 5 stars

The computer I need it on is not the…

The computer I was trying to use could not download. No admin rights to correct. The computer installing on has no internet. Finally used a computer I have admin rights on and no more issues.

14 March 2026
Krbkeys logo

Reply from Krbkeys

Thank you for your feedback.

It seems the issue is related to downloading the Windows 11 installer on the target computer. If the computer where Windows needs to be installed cannot download files directly, the installer can easily be downloaded on another computer and then transferred using a USB drive.

We have already contacted you to provide the official Microsoft download link and step-by-step guidance to complete the installation.

Our support team is always available to help, and we are committed to making sure you can install and activate Windows 11 Pro successfully.

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