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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the ease of use and quick processes, from website navigation to product installation. Many people appreciate the fast response times and excellent customer service, noting that support is prompt, effective, and helpful in resolving issues. The overall service is frequently described as very good, with many customers expressing satisfaction with their purchases. However, some customers also noted issues with the product itself, specifically with keys not functioning as expected. While a small group of people felt that the product was ambiguous, the general sentiment was positive, especially regarding the quick resolution of these issues by customer service.

What people talk about most

Product

Reviewers highlight ambiguous aspects of the product. Many customers report positive experiences, stating... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process easy, quick, and... See more

Response time

People report positive experiences with response times, often highlighting the speed and efficiency of... See more

Service

Clients share positive opinions on service, consistently praising its speed and reliability. Many reviewers... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the speed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just built a new computer and didn't realize my old windows key would not work on the new one, it was an OEM and didn't know it. I couldn't really afford to buy a key from anywhere else but thanks t... See more

Rated 5 out of 5 stars

This is the second time I’ve purchased a key from KRB. Both times, I received the key immediately and both keys worked (each on a different PC). I contacted customer support on my first purchase becau... See more

Rated 5 out of 5 stars

The key these guys sent worked but installing motherboard level stuff invalidated it. I thought I would need to buy another key but they gave me a replacement and it has been working fine ever since.... See more

Rated 5 out of 5 stars

I purchased a key, input the key and was informed it was an invalid key. Was 1 star review, but when i reached out to customer service about the product delivery issue they quickly resolved the iss... See more

Company replied


Company details

  1. Computer Software Store
  2. Computer Service
  3. Software Company
  4. Software Vendor

Written by the company

KrbKeys is a leading IT distribution company. The company yields a prime destination for various kinds of hardware and software including oparating systems, antivirus, Internet security and much more. KrbKeys provide Digital Downloads for the latest OS and softwares to thousands of customers worldwide each month. Have an issue? Please contact our support team Support@krbkeys.com to give us a chance to resolve your problem, before writing a negative review. Thank you!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

414 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

1st key failed

1st key failed. Replacement provided. Worked 1st try. Great communication. Everything happened very quickly. Satisfied.

8 December 2025
Krbkeys logo

Reply from Krbkeys

Thank you so much for your feedback! We're glad we could quickly resolve the issue and that everything worked smoothly in the end. Your satisfaction and trust mean a lot to us, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Very Professional

I couldn't get number to work very frustrated keep getting errors so kbrkeys gave me a new key and all is well. They very professional in resolving the issue. Thank you krbkeys.

4 December 2025
Rated 5 out of 5 stars

Bought this service to fix device registration.

Bought this service to reestablish my computer on my Microsoft website. To do so I needed a product Key. I changed my product key from on website to a purchased one that I got from KRBkeys and presto all is well. The purchasing was very easy. I was not put on a list to renew as it is a once in a lifetime purchase until it isn't at which point I can choose to update myself. Very easy with keys and download links sent immediately to your email for instant use and the price was phenomenal. I will use this again and again if I need and would certainly recommend it to anyone. Originally, I received only one Product key (which I posted about first), but a simple email and everything was fixed with follow up emails making sure I had everything I ordered at my disposal. I give all my support behind this company for this type of service and windows website repairs.

23 November 2025
Unprompted review
Rated 1 out of 5 stars

i got scammed !!

they scammed me. my windows 11 key said it was already claimed on another device. DO NOT BUY KEYS FROM THIS SITE IT IS AN ABSOLUTE SCAM!!!!!

26 November 2025
Unprompted review
Krbkeys logo

Reply from Krbkeys

We’re very sorry to hear about the issue you experienced with your Windows 11 key — this is never the experience we want for our customers.

Please note that we provide full support and immediate replacements for any activation problem. We have already reached out to you by email to provide a new key and help you activate your Windows step-by-step.

We are committed to resolving this quickly for you.
Please check your inbox and reply so we can assist you right away.

Kind regards,
Sam – KrbKeys Support Team

Rated 5 out of 5 stars

I was a little skeptical but thought I…

I was a little skeptical but thought I would give it a go and buy a W11 Pro Key. Almost as soon as the order completed, the key arrived in my email. I was actually surprised when the key registered successfully.

14 November 2025
Rated 5 out of 5 stars

Excellent Experience

Extraordinarily helpful

7 November 2025
Krbkeys logo

Reply from Krbkeys

Hi Justin Long,

I’m sorry to hear you haven’t received your key. I’ve already sent it to your email right after the purchase — please make sure to check your spam or junk folder, as emails sometimes end up there.

I’ve also just resent the activation key to ensure you receive it. Please contact me directly if you still don’t see it — I’ll make sure this is resolved right away.

Thank you for your patience.

— Sam, Customer Support

Rated 5 out of 5 stars

Super fast download and was a breeze to…

Super fast download and was a breeze to load.
They have CS to answer questions around the clock.
Didn't take long at all to get the needed key code.
EZ process without all the hassle and the prices are probably the best around. If I need another code I'll be a repeat customer. Thanks!

9 November 2025
Rated 4 out of 5 stars

Great Discounts

Instant key, discounted price that didn't work right away. Make sure to download all windows updates first before entering key. Support was prompt via email to solve the problem.

28 October 2025
Rated 5 out of 5 stars

Easy to purchase

Easy to purchase. Received keys immediately. Had issues with one key and Customer Service cleared it up within hours of reporting issue.

9 October 2025

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