Wish I came across this review page before placing order with Kori Whiskey. After placing an order, I never received email on order confirmation - which feels highly spammy. And when the order finally... See more
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Tale of Two glasses
Two glasses were ordered - Fuji and Asama. This was a special gift for Christmas. When the items arrived, they were beautifully packaged in individual boxes, and were just like the photos on the website. However, one arrived damaged. I sent photos and an explanatory note, with particular requests to try to organise replacement without disappointing the other party.
I received prompt and respectful responses. A replacement glass and a complimentary coaster were sent and received intact. The gifted party was very happy with the quality of the glasses.
Very satisfied with the product, communication and service.
whisky glass
Ordered a whisky glass . Took a few weeks to arrive . Lovely packaging and arrived safely .. the glass is very very light weight . I thought for a whisky glass it would have been more heavy so a bit disappointed for the price .
I bought my husband a whiskey glass for…
I bought my husband a whiskey glass for Christmas and he loves it. The glass is so nice to look at and to touch.
This company is a fraud
This company is a fraud. The glasses take forever to arrive becasue they come from China. They are mass produced, cheap, lightweight glasses that will break very easily. If you don’t mind a long wait and the quality of the glass being poor then it’s ok to buy from. The glasses do look like the photos, but when you pick it up and feel it in your hand you know immediately it’s all very cheap
I just love these glasses
I just love these glasses. Took a bit longer to arrive than I thought they may have.
Total scam, AVOID!
Complete scam, they sell low quality junk that you can get from Temu and Amazon for £3-£4 for extortionate prices, NOTHING is Japanese as these are cheap Chinese mass produced junk, Shipping is diabolically slow (4-5 weeks) and the tracking they supply directs to a known scam/phishing site that wants your card details before you can see anything.
Cancellation acknowledged, then ignored
This was one of the worst customer experiences I’ve had in years.
I cancelled my order within minutes of placing it, and the seller acknowledged the cancellation in writing. Despite this, the order was shipped anyway. After delivery, a refund was refused unless I paid international return shipping, and the only “goodwill” offered was a discount on a future order.
I found the handling of the cancellation process deeply disappointing and not aligned with what a reasonable customer would expect once a cancellation has been acknowledged.
After receiving the items, I also found visually identical glassware available from mass-market online marketplaces at a fraction of the price charged here. I would strongly encourage prospective buyers to research comparable products before purchasing.
This review is not about the physical condition of the goods, but about how cancellations and refunds are handled once payment has been taken.
Loved the glasses I ordered
Loved the glasses I ordered. It took a while to get delivered but it was totally worth the wait. My husband loved both the Edo and Fuji glasses. The packaging was amazing too. This purchase was a gift - and it delivered on the aesthetics and the quality.
I bought a whiskey glass and you sent…
I bought a whiskey glass and you sent me a something like mosquitos. Very disappointed. Just have no time to send it back.
Not What’s Advertised
I ordered 2 crumple glasses beginning Dec for my son for Christmas, they finally arrived on 23rd Dec from Hong Kong??? Alarm bells rang, one of them was broken, I was gutted, they were only bubble wrapped but the website says ALL are boxed. Why bubble wrapped if being sent from abroad? I emailed and got no response so I bombarded them with emails every day. Eventually got a reply in which they said the couriers are responsible for how they deliver, true but they chose the courier not me! They said they would replace the glass. My son when using the surviving glass poured his whisky into the glass which then broke. I put a stop on my Klarna payment. The replacement arrived on 16th January and they had sent 2, both intact. My son said they are nice to drink from, but having looked at the reviews on here it’s unlikely I will order anything else from them. Luckily I didn’t have any real problems with receiving replies so my advice is bombard them, and use a pay later company so you can ask them to refund you.
I received 8 glasses for gifting this…
I received 8 glasses for gifting this past Christmas and all that received them, loved them. They feel good in their hand, and allows the nosing and tasting experience that was until now, only received from the glencairn. I had a delivery issue with two of the glasses, but when notified was suitably resolved! Thank you! and look forward to exploring many of your glassware designs in the future.
Whiskey Glasses
I ordered 2 whiskey Glasses on the 31st of December. I had no confirmation of my order. I received them on the 15th of January I sent 2 Emails to the company regarding the order I never received a response for either! When then did turn up they were packed in bubble wrap and in a plastic envelope. Very surprised they were not damaged. They are a lot smaller than they looked in the photos. On par with a shot glass. I eventually received an email from Kori whiskey but only after I sent a third email to tell them I had now received the glasses they did apologise for late delivery!
Don’t order with Kori!
Don’t order with Kori!! I ordered a glass over 6 weeks ago and still hasn’t arrived and aren’t replying to my emails. I want a refund but i don’t think that’s ever going to happen. save your money and go to a trusted seller.
The 3 out of the 4 glasses were…
The 3 out of the 4 glasses were shattered when the case was opened.
The Temu of glass ware
For what you pay the product is not worth it, yes it’s made of glass, but the quality and what you actually get for your money is not what the website eludes to.
I get the impression I was lucky to even receive this order judging by the other reviews.
I’d say shop elsewhere and put some more money towards it
Advertised as Japanese handcrafted…
Advertised as Japanese handcrafted glasses and received cheap Chinese manufactured ones.
Not worth a penny and the company does not respond to any emails.
Total scam, avoid at all cost
These glasses are incredible
These glasses are incredible. Such high quality and so artistic/innovative. I love them.
Looks Amazing
Got a set that had a glass, ice stones, coasters, and a fragrance glass as a gift for a friend who’s really into whiskey. He loved it. I Believe I got the Edo glass. He had other glasses but none like that one. I think the glass looks really good and functions well and the friend it was gifted to seemed to think so as well. He has only used it once since he just got it but we have no indication or reason to believe this glass isn’t excellent quality. If you or someone you know is really into whiskey and want something very nice to enjoy a drink I highly recommend Kori whiskey glasses and think they look amazing.
BUYER BEWARE
This website looks very professional and markets itself extremely well, but my experience has been deeply disappointing.
I paid in full on 30 November 2025, and nothing has been delivered to date. There has been no reliable delivery timeline, and the courier they use is completely unreliable.
Based on my experience, this purchase felt indistinguishable from a scam money taken upfront with no delivery and no accountability.
I would strongly advise to not buy from this website until they can prove they are able to deliver paid orders reliably.
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