Konstilo Reviews 

182
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

If I could give no stars I would. I ordered a chair in Nov 2020 and following repeated delays and no responses from the company, I cancelled the order and requested a refund. I received confirmation f... See more

Rated 1 out of 5 stars

On 01/02/2020, I placed an order for a Zaiken plus lift-up coffee table. Several times I have sent you emails but never received any communication from your end. I need you to refund the full... See more

Company replied

Rated 1 out of 5 stars

SCAM!!!!SCAM!!!!SCAM!!!! AVOID!!!! order in october 2020 ,item never arrived, been told that i will get refund but never did . Send 1000 of emails and got bulshit reply that they urgently contact... See more

Company replied

Rated 1 out of 5 stars

As many others state they are a bunch of thieving crooks. NEVER BUY FROM THEM. I am amazed they are still trading. Lost £240. Stupidly only read the reviews after I had paid. THIEVES.


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1.3

Bad

TrustScore 1.5 out of 5

182 reviews

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1.3

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Rated 1 out of 5 stars

**BEWARE**

**BEWARE**
Placed an order on 22nd November, item should have been delivered within 5-7 working days. That delivery eta came and went, no correspondence to tell me otherwise. I went back onto the website to chase my order, it has now been amended to a delivery date of the 21st December. I assumed there must have been a problem with the stock, so I decided to wait, guess what still not arrived, messaged them several times but no reply which is absolutely infuriating. Steer well clear from this sham of an attempt at a business.

23 December 2020
Unprompted review
Rated 1 out of 5 stars

I didn't see the reviews from other…

I didn't see the reviews from other customer and I made the mistake and bought from this store.ansolutely fake. I never received my order and not refund. I can believe how shops like this can still open. Please avoid buy from them😭😭

18 December 2020
Unprompted review
Rated 1 out of 5 stars

FAKE! DON'T BUY!!

FAKE!! DON'T BUY!!
Don't buy anything from this store, as well as from the other stores they have with CIF B67319368: Kidits, Jardinitis. They're all FAKE. As soon as you place an order, you get an order ID, but that is it. You will never receive your items, you will never receive your money back! FAKE

18 December 2020
Unprompted review
Rated 1 out of 5 stars

AVOID LIKE COVID-19!!

Same as others - would give zero stars if I could! Ordered 2x chest of drawers back in May (through Wellindal but same Company). Had one email promising a refund in 14 days. Nothing received, no surprise. Raised a dispute with my bank in August as no responses to any of my emails from their customer service. Have today been asked for further information from my bank due to a backlog with claims (probably 95% Wellindal / Konstilo related!). Still no money back - please don't make the same mistake I did!!

7 December 2020
Unprompted review
Rated 1 out of 5 stars

This is a joke company ,don't buy…

This is a joke company ,don't buy anything from them , I pay €190 for some garden pane a month ago and now I have nothing, they said they don't have it and I'm waiting 3 weeks for refund now. Stay away from them.

3 December 2020
Unprompted review
Rated 1 out of 5 stars

Fraud

Fraud! This is the new site of the known fraudulent site wellindal

25 November 2020
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. Do not purchase. Look up Wellindal (their previous name) on Trustpilot for more information.

25 November 2020
Unprompted review
Rated 1 out of 5 stars

Stay away!

Same problem as everyone: I've ordered a desk when they were Welindal and it never arrived. Customer service was rubbish and I just managed to get my refund by following other disappointed customer advice. I added their CEO, Jordi Marrón, on LinkedIn and, 3 weeks after contacting him, I've got my money back.

24 November 2020
Unprompted review
Rated 1 out of 5 stars

This is Wellindal under a different name

If you want to know how atrociously this company behaves, look at the reviews for Wellindal which is the previous name for Konstilo. They take your money and send you nothing. They promise you a refund and send you nothing.

You would have a less stressful time setting fire to your own money. ** DO NOT BUY ANYTHING FROM THESE CONMEN **

24 November 2020
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!

I ordered from Wellindal. The order never arrived, they promised me a refund, they then changed company name (Konstilo) and they assured me I would get a refund. Still not money and i am 3 months chasing them. Avoid avoid avoid!!

10 November 2020
Unprompted review
Rated 1 out of 5 stars

Terrible customer service but got my money back

I decided to cancel my order more than one month ago as company mentioned the item was not in stock therefore rescheduled a delivery date which did not work for my needs.
No refund received yet and they are not replying to emails either. Stay away from this Company. I started a process with my bank and hopefully will see my money soon.

Update: After contacting them multiple times I've received my money back today (circa 5 weeks following cancellation of order)

10 November 2020
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs

These guys are Wellindal.co.uk under a new name. DO NOT USE THEM. Ordered some shelves back in August, they never showed up, so I cancelled the order and asked for a refund. I’ve spent two months trying to get refunded and so far, no luck. Avoid this company at all costs!

29 October 2020
Unprompted review
Rated 1 out of 5 stars

Liars and thieves

Liars and thieves. Had no intention of sending product or refunding despite promises of both. Had to get refund through bank 3 montgs later. This company needs to be shut down and the owners held to account. Just read the other reviews!

26 October 2020
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience with Wellindal (now Konstilo). I have been waiting for a refund for over 7 months now

22 October 2020
Unprompted review
Rated 1 out of 5 stars

This company is useless scam

This company is jardinitis/Wellindal/konstilo/ecom nodes their MO is to take money without knowing if they can fulfill and if they don't will not refund (although they will keeping replying saying it's a different department) lodge a chargeback with your bank (if credit card) post on LinkedIn to their CEO

20 October 2020
Unprompted review
Rated 1 out of 5 stars

Scam - fraudulent company

They are changing their name from Wellindal to Konstilo to try and get rid of the customer complaints and overdue refunds they had. I have been waiting for a refund since March 2020 for an order they never even shipped and keep on getting emails saying they will process it and until now, nothing. I am going to the authorities with this case. Don't use this website - it's a complete fraud and scam.

15 October 2020
Unprompted review

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