komoot Reviews 

2,003
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 541 reviews, most reviewers were somewhat happy with their experience overall. People find the mobile application very useful for creating custom routes, discovering new hiking paths, and planning outdoor adventures smoothly. Many consumers appreciate how straightforward it is to use the platform for their daily cycling and walking trips. Some reviewers were not happy with the surprisingly high battery usage experienced during active navigation sessions. Additionally, a few people mentioned dealing with constant pop-ups trying to sell extra features inside the interface. Other customers also expressed ongoing frustrations regarding unexpected charges and difficulties with the subscription model overall.

What people talk about most

User experience

Clients share ambiguous opinions on user experience, with many reviewers praising the straightforward... See more

Application

Users describe ambiguous interactions with application, as many reviewers enthusiastically praise it as the... See more

Product

Reviewers mention ambiguous feedback about product performance, with many consumers praising the accurate... See more

Website

Customers had ambiguous experiences with website, with some reviewers praising the great online planning... See more

Subscription

People report negative experiences with subscriptions, feeling transitioned into paid plans after opting for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

In general my experiences with Komoot are good. But only yesterday I got lost - and became a bit angry - because the bike trail took us onto a hiking trail. I made sure to have chosen a bike trail. A... See more

Rated 4 out of 5 stars

Very useful app for creating routes, but sometimes editing routes is erratic. However , it is still my preferred tool. Also, an excellent source of routes created by other adventurers. If you do use t... See more

Rated 4 out of 5 stars

In the beginning it was more easyly to use the app. The latest modifications and the aggressively advertisement of versions to pay for, are going in the wrong direction. Please, go back to the roots o... See more

Rated 4 out of 5 stars

Very useful for creating routes, but annoying when it repeatedly asks me to review my ride home from mundane routes such as my ride to the shops. Tools for editing routes that I was accustomed to sudd... See more


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3.7

Average

TrustScore 3.5 out of 5

2K reviews

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3.7

All reviews

(2,003)

1,477 reviews in the last 12 months

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Rated 4 out of 5 stars

Useful for more than five years

I use komoot aldeady for more than five years and there was no problem over 120 toures I have planned.
Nevertheless I had to get used to several changes in the menue / user interface / handling of the APP .
I hope this will not happen too often in the future

6 July 2026
Unprompted review
Rated 4 out of 5 stars

Very useful app for creating routes

Very useful app for creating routes, but sometimes editing routes is erratic. However , it is still my preferred tool. Also, an excellent source of routes created by other adventurers. If you do use them, be sure to turn off, “use original route only”, so if you go of route it directs you back to the route.

14 July 2026
Unprompted review
Rated 4 out of 5 stars

Problem with Premium Plan subscription solved!

I experienced a problem after extending my Premium plan via Google Play: neither using premium functions nor re-subscription worked.
After a few messages collecting the data by the AI support agent, human intervention solved the problem in a very competent and prompt manner. Thank you very much!

13 July 2026
Unprompted review
Rated 4 out of 5 stars

Long time member

Long time member, regularly use it to explore and navigate cycling 🚴 routes.

Would have given 5 star but for annoying pop ups keep popping up trying to sell me more options and having to log on to start using which means without internet or WiFi you can’t log on

13 July 2026
Unprompted review
Rated 3 out of 5 stars

Komoot was amazing now they have…

Komoot was amazing now they have removed the touring bike focus which was its original core focus and also added lots of confusion buttons because yhey use stupid code once tool sets because they do not understand that you must code natively for Android and iPhone separately because the user interface of each platform has diametrically opposing buttons and interface. This causes the App to literally ABUSE their users because the idiots making the code once tools think they know how to make mobile apps better than Apple and Google. Yhe banks did thd same thing for years but eventually they learned to stop abusing customers.

12 July 2026
Unprompted review
Rated 2 out of 5 stars

Route planning

Route planning - a lot of work (found hostels with Copilot), and somewhere it did not get saved. Have to start again. Why not make a route plan for me, if I can give begin- and endpoint (and max distance of 28 km between hostels)?

12 July 2026
Unprompted review
Rated 5 out of 5 stars

I love the way how Komoot made may…

I love the way how Komoot made may Garmin Venu3 usable. Without Komoot map it will be overpriced crap.
I still do not have the complete offline maps (I hate the subscription models).
The same way it helps with the navigation with the Panasonic motor on my e-bike.

12 July 2026
Unprompted review

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