komoot Reviews 

2,003
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 541 reviews, most reviewers were somewhat happy with their experience overall. People find the mobile application very useful for creating custom routes, discovering new hiking paths, and planning outdoor adventures smoothly. Many consumers appreciate how straightforward it is to use the platform for their daily cycling and walking trips. Some reviewers were not happy with the surprisingly high battery usage experienced during active navigation sessions. Additionally, a few people mentioned dealing with constant pop-ups trying to sell extra features inside the interface. Other customers also expressed ongoing frustrations regarding unexpected charges and difficulties with the subscription model overall.

What people talk about most

User experience

Clients share ambiguous opinions on user experience, with many reviewers praising the straightforward... See more

Application

Users describe ambiguous interactions with application, as many reviewers enthusiastically praise it as the... See more

Product

Reviewers mention ambiguous feedback about product performance, with many consumers praising the accurate... See more

Website

Customers had ambiguous experiences with website, with some reviewers praising the great online planning... See more

Subscription

People report negative experiences with subscriptions, feeling transitioned into paid plans after opting for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

In general my experiences with Komoot are good. But only yesterday I got lost - and became a bit angry - because the bike trail took us onto a hiking trail. I made sure to have chosen a bike trail. A... See more

Rated 4 out of 5 stars

Very useful app for creating routes, but sometimes editing routes is erratic. However , it is still my preferred tool. Also, an excellent source of routes created by other adventurers. If you do use t... See more

Rated 4 out of 5 stars

In the beginning it was more easyly to use the app. The latest modifications and the aggressively advertisement of versions to pay for, are going in the wrong direction. Please, go back to the roots o... See more

Rated 4 out of 5 stars

Very useful for creating routes, but annoying when it repeatedly asks me to review my ride home from mundane routes such as my ride to the shops. Tools for editing routes that I was accustomed to sudd... See more


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3.7

Average

TrustScore 3.5 out of 5

2K reviews

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3.7

All reviews

(2,003)

1,477 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to use

Easy to use. Always works even offline. I use it for cycling and walking.
Also good to find new trails or nice walks in cities.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

My subscription disappeared on my…

My subscription disappeared on my phone. I have been having dialogue with several persons from Komoot customer service - including sending screen-shots of payment and order numbers and so on. It is an endless loop of nothing. Sometimes it seems like an actual person is answering, but most of the time it seems to be auto-generated answers saying they are sorry but would you please send this and that. I accept that I lost my subscription cause I just want out of their loop...looking for another piece of software for the mountains

6 July 2026
Unprompted review
Rated 2 out of 5 stars

This app gets worse rather than better with every new version. Unfortunately.

I’ve been using the Komoot app for a good 12 years now and have bought the map pack for the whole world. As a long-standing user, I’m afraid I can say with certainty that this app is getting worse rather than better. The maps aren’t always up to date. It’s a bit like: ‘A Unimog drove through here two years ago – that’s a brilliant single trail!’. The automatic route recalculation can completely mess up the whole route, you suddenly find yourself heading off in a completely different direction. The voice guidance is a disaster. Instructions to turn left or right, even though the map shows you should go straight ahead, are the order of the day. Or the other way round, depending on the situation. Or you get conflicting instructions every second: you’re told to go left/right, turn back, and so on. Battery usage has also got much worse, the app used to barely drain the battery, but now it takes the battery from 100% down to 20% within 5 hours, so it’s unfortunately no longer suitable for day trips without a charging possibility. And that’s not to mention the countless attempts to push a subscription. Yeah, right – if you’ve already turned it down 20 times, it might just work on the 21st attempt. Definitely. Don’t give up!

5 July 2026
Unprompted review
Rated 4 out of 5 stars

Fairly good app

Fairly good app , having used a few it one of the better ones. Excellent mapping including OS maps , we have come across odd map errors , lanes that don't exist! Or so badly overgrown there unusable.

4 July 2026
Unprompted review
Rated 1 out of 5 stars

Since bending spoon took over it got…

Since bending spoon took over it got worse week by week! In the beginning they removed bugs, that was good! But now we have to buy this, see that and many other Pop ups appear. I was a big fan, but now I don’t like that at all. It is only annoying.

4 July 2026
Unprompted review

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