It’s a lovely piece and loved the extras that came with it but it was a bit more dinky than I was expecting
Company replied
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Review summary
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Excellent quality a little piece of jewellery, size as expected. Some confusion with delivery but it was due Royal mail competency
Company replied
If I could give 10 stars I would. Within 24 hrs of ordering ( 3 days before Christmas) I received my parcel intact and safely packaged. I had an enquiry, called and within minutes had a response... See more
Company replied
I am so pleased with my 9ct Gold Highland Cow Pendant, it is just stunning. The quality is fantastic. The ordering process was so simple. Communication was great. Item was beautifully packaged & even... See more
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Company details
Written by the company
Kolié Fine Jewellery is an Edinburgh-based fine jewellery boutique and UK-wide online brand specialising in solid gold jewellery. Based in the heart of Edinburgh, Kolié creates and curates collections of 9ct and 14ct gold rings, pendants, bracelets and earrings, sold both in store and across the UK through kolie.co.uk. Kolié is known for offering both modern fine jewellery designs and distinctive Scottish-inspired collections, including pieces featuring thistles, Highland cows and Edinburgh landmarks, alongside a wide range of elegant everyday and gift-ready jewellery. All Kolié jewellery is made from solid gold and hallmarked by the Edinburgh Assay Office in accordance with UK regulations. Many designs are set with high-quality cubic zirconia stones, carefully chosen to complement each piece. Kolié serves customers looking for meaningful, well-crafted gold jewellery, whether they are visiting Edinburgh, buying a special gift, or shopping online from anywhere in the UK. The brand places strong emphasis on quality, transparency and customer experience, from product design to packaging and delivery.
Contact info
125 Rose Street, EH2 3DT, Edinburgh, United Kingdom
- info@kolie.co.uk
- kolie.co.uk
4.4
Excellent
54 reviews
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Replied to 100% of negative reviews
Typically takes over 1 month to reply
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The Cham was much smaller than the…
The Cham was much smaller than the image let on to believe
As for the Cham itself its good just to small!!
Left me very disappointed
2 June 2025
Reply from Kolié Fine Jewellery
Hi Kenneth,
Thank you for your feedback. We're really sorry to hear the size wasn’t what you expected and that you were left disappointed. We do our best to show the scale of each piece clearly in our photos and descriptions, but we understand it can sometimes be hard to judge online.
We’ll be in touch with you directly to help find a solution — whether that’s an exchange, return, or another option that works for you.
Warm regards,
I finally found my dream pair of…
I finally found my dream pair of earrings from them after years of searching, and the customer service was a joy, thank you Naz and Izabella! Honestly, don't walk but run to them!
19 April 2025
Unprompted review
Reply from Kolié Fine Jewellery
Dear Sara,
Thank you so much for your lovely review. We're so happy you found your dream earrings – it truly means the world to us. Your kind words and support really made our day. Looking forward to welcoming you back anytime.
Reply from Kolié Fine Jewellery
Thank you very much! ✨
Gold Serene Elegance Cross
Thank you for my Serene gold cross 14ct gold and the lovely travel jewellery box very kind.
18 March 2025
Reply from Kolié Fine Jewellery
Thank you so much! We’re so happy you loved your piece and the travel box—your kind words truly made our day ✨💛
Beautiful jewellery
Beautiful jewellery, loved my purchase for a gift, highly recommended 🤗
12 March 2025
Reply from Kolié Fine Jewellery
Thank you so much! We’re so happy you loved the gift—really appreciate the kind words and recommendation 🤗✨
I still have not received anything.
I still have not received anything.
When I check on tracking it still shows ‘on its way’
28 February 2025
Reply from Kolié Fine Jewellery
Thank you for your patience, and we're really sorry for the delay. We're so glad your order arrived safely the next day. If you ever need anything, we're always here to help! ✨
9ct snake pendants
There was a problem with the original couriers but a new product was sent out via Royal Mail, and both orders arrived on the same day! Instead of having to go through the inconvenience of returning one of them, I was offered a discount of 50% and kept both. Lovely items beautifully packaged in leather effect jewellery boxes and great customer service!
28 February 2025
Reply from Kolié Fine Jewellery
Thank you so much for your kind words and understanding! We're really glad everything worked out and that you love the pendants. Your support means the world to us! ✨
Great product and quality for a great…
Great product and quality for a great price.definitely giving you my pape again bae
4 February 2025
Reply from Kolié Fine Jewellery
Thank you so much for your kind words! ✨
So pleased with my purchase
My beautiful tiny gold star was delivered quickly and in a quality jewellery box with lots of space for other jewellery.
6 February 2025
Reply from Kolié Fine Jewellery
Thank you for your kind words! ✨💛
this is pure quality
this is pure quality . you can see the difference between shop brought to hand made. absolutely love it and i am looking forward to giving this to my oldest friend later today. Thank you so much for the Jewel box it’s really lovely. Will be using your shop in the future. once again thank you for everything, happy belated new year to you all 🥰🥰
28 December 2024
Reply from Kolié Fine Jewellery
Thank you for your lovely review! We’re thrilled you loved the quality and are honoured to be part of such a special gift. Happy New Year! 🥰✨
Above and beyond service
My item arrived ahead of time. It was beautifully packaged and I received a small jewellery box too. Very thoughtful attention to detail. I love my heart charm, it's perfect.
Thank you so much
7 November 2024
Reply from Kolié Fine Jewellery
Thank you so much for your kind feedback! We're thrilled to hear you had a great experience with us.
Reply from Kolié Fine Jewellery
Thank you so much for your wonderful feedback! It's always a pleasure to provide a special experience for our customers. We look forward to seeing you again soon!
Very quick delivery very nice item…
Very quick delivery very nice item great Xmas present
16 October 2024
Reply from Kolié Fine Jewellery
Thank you very much for your review. It’s our pleasure, and we’re glad you’re happy with your order!
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