Ko-fi Reviews 726

I was so pleased by the support from ko-fi. Harry was prompt, caring, and helpful. Very grateful.

I was having repeated issues trying to link my Kofi to my Youtube account, and the error page mentioned emailing support so I did. Sometimes I'll just give up on stuff because I'm busy, but I'm glad I reached out because within a few days of back and forth diagnosing the exact circumstance, the issue was resolved and I was able to link my account. Support was very kind and quick to respond!

A simple search on Google show my prices in US $'s. They are NOT. Says there is a 14 day return policy. There is NOT. If Ko-Fi is going to make it up as it goes along, why bother with a SETTINGS button at all. Very disappointed in the inaccuracies and lack of engagement. People don't want to give their e-mail address just to LOOK.

Very quick and helpful support team and a great website in general! Always a nice place to support and be supported as an artist.

I am really impressed with the outstanding customer service you receive from Ko-fi. It is an amazing free creator monetization platform, which is so very useful for content creators like us. I cannot recommend Ko-fi more highly and no I am not an associate or linked to Ko-fi. Special thanks must go to Harry.

The response I received was timely, helpful, and my problem was solved with no issues.

The experience with Harry in helping resolve my issue with the email transfer was great! He was quick to respond, and was really helpful with outlining what was needed to be able to resolve the issue in a really timely manner. I'm happy to recommend and would definitely work with him again in the future for any other issues!

All my accounts had gotten hacked and Ko-fi support was one of the only ones that actually got back to me and helped me with the situation. I am so grateful for it because twitch has given me nothing but AI responses for the past week.

I had a problem with a bug that made it impossible for me to download any file i purchased. The response from ko-fi's support was very quick and professional, the bug sas fixed less than 24hours later. The person who took care of the case was very competent, helpful and most importantly kind. One of the best experiences I had with any help service :)

The support crew quickly resolved my issue and replaced the email address tied to my account despite the old one being inaccessible to me. I thank them for their support.

Free easy platform, they helped me out great when needid it. thanks!

Ko-fi Support team was extremely punctual, efficient, and reliable with helping me recover my and secure my ko-fi account after I had lost access to my main email. Having seen how swiftly and human Ko-fi handled the issue should serve as an example that other platforms, corporations, and companies should live up to when it comes to helping the users in need.

This website is absolute trash. Some sellers are just stealing art and selling it, showing zero respect for the original creators' hard work. They're just money-hungry and disgusting. The platform doesn't even care—they just let them keep profiting from it.
Someone stole my art and my report got rejected? This site is just as trash as that thief. I keep reporting it and they keep ignoring me. Hilarious. Trash people belong on a trash site.

the assistant was very kind and helpful and he solved the problem very quickly!

Fast support, got my problem instant solved!

My problem was attended quickly and solved without any problem. The tech support was polite and comprehensive.
I rate the support 10 out of 10.
I'll thank you forever.

They gave me advice on what to do and my problem was resolved

Customer support 0/100. i have been trying to get in touch, my account was taken down for no reason and no matter what i do to get it back they ignore me and never reply no matter what i do and when the yreply they say the dumbest shit like copy the email and send it with the other email. mf fix my issue what the f*** you yapping about!