I have only purchased from them once so my experience is based on that. Straightforward order, quick delivery. No complaints.
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See what reviewers are saying
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Company details
Written by the company
Online store for the next generation of ethical brands, looking after tomorrow.
Contact info
Manchester, United Kingdom
- hello@knowtheorigin.com
- knowtheorigin.com
arrived really fast
arrived really fast - in time for christmas and everything is great!
2 January 2021
Delivery problems
The products look lovely but unfortunately, despite ordering 9th December, I never received my order in time for Christmas and by then it was out of stock. Delivery problems apparently. Communication throughout was great but sadly unable to solve the problem.
2 January 2021
Great service
Easy to use, reliable service, delivery arrived quickly in eco-friendly packaging
2 January 2021
Late delivery - no communication
Late delivery, tracking is impossible. Ordered items the 21st, items have still not arrived. According to track and trace it is already in the Netherlands since the 23th... Communicating about delivery date could be much better. Would recommend to align with your shipping partners about communication with your customer.
2 January 2021
Quick turnaround from ordering to delivery.
Really quick processing and delivery of my order just a few days before Christmas.
1 January 2021
Really great service and communication.
1 January 2021
Good quality products
I ordered a variety of items . A beautiful jumpsuit by Thought, a jumper, make up brushes and crochet set.
All were of the highest quality and arrived promptly.
Would highly recommend for service, quality and variety of products. Best of all - all my purchases were sustainable.
1 January 2021
10/10
delivery was prompt, and products all fit the description, would buy from here again, 10/10 would recommend.
1 January 2021
Cool Ethical Brands
I love it! I've discovered some really cool ethical brands through Know The Origin. My tee shipped quickly and was packaged very nicely. If you're trying to cut down on fast-fashion shopping and want to support the makers of your clothes/products, then shop here.
31 December 2020
Speedy delivery, good fit.
Speedy delivery before Christmas. Present for my daughter. She was very pleased with them and they fitted like a glove.
31 December 2020
really good web site and the products I…
really good web site and the products I ordered are great and they came very quickly.
30 December 2020
Arrived incredibly quickly and the…
Arrived incredibly quickly and the sweatshirt looks great
29 December 2020
Excellent company all round
Things don’t always go to plan - especially this year! It’s so good to find a company with excellent customer service that also supplies outstanding products.
29 December 2020
Great quality
Delivery was fast and the product was great quality. I ordered a gift for my friend so it was really nice that it came with a small summary of the business too!
28 December 2020
Really quick delivery and everything…
Really quick delivery and everything nicely packed.
28 December 2020
Great website with a lovely collection…
Great website with a lovely collection of products.
28 December 2020
My partner loved this is a Christmas…
My partner loved this is a Christmas present. She's pretty conscious about where she buys clothes, trying to buy sustainably or pre-loved where possible so this black dress was a welcome addition to her wardrobe. I'm told its comfortable, fits well and looks badass with a pair of boots on (I agree!).
27 December 2020
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