Knittingroom.se Reviews 2,475

Extremely disappointed with this webpage. When I checked out it automatically picked invoice, and I did not want to pay by invoice. I emailed customer service a few seconds later and it took days for a reply, which then I was told it was too late. And now I had to pay an extra 60kr for a reminder of an invoice I did not want!!! One reason why I didn’t want a paper invoice, I can’t read Swedish and I have no idea if I’m sent email reminders, as I delete all emails from this page. And another reason, I’m forgetful with paper bills as I get no notifications via sms, kivra or klarna, to pay on time. So because this websites horrible interface, and slow customer service, I’m out 79kr now. Never using this webpage, or other pages associated with it, ever again.

Sent to the wrong address and will not respond to my attempts at getting in contact.

Sent my order to the wrong address, some address that was not provided in my order confirmation.

Editing after response from retailer: I contacted the day it was shipped and they took well over a week to get back to me. First attempted to reship to the correct address even when I requested a refund. Finally gave me a refund when I insisted and reminded them it was my right

Ordering was easy, delivery was on time, and the product look and felt as expected.

I have been buying from Knitting room for years. Always good service.