Dom helped me with an exchange on a defective item which saved me time by not having to go the warranty depot. I like the Milwaukee events, even though Milwaukee never helps me with tool problems,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This a great big location with plenty of well stocked shelves and tools you need for both the seasoned construction pros and part time DIY guys, at fantastic prices. The staff at this location are als... See more
Company replied
The security badge on nearly every hand tool is extremely annoying. I get it, I know why it’s been added to the tools. But every tool I wish to buy I need to find an employee, request to unlock it and... See more
Company replied
I was looking for a digital angle gauge and went to the new store on 184 st. A staff member helped me locate it, but it was sold out, so she checked and found it at the southside location. Then she he... See more
Company replied
Company details
- Tool Store
- Pneumatic Tools Supplier
- Safety Equipment Supplier
- Welding Supply Store
- Woodworking Supply Store
Written by the company
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
Contact info
10631 184 Street NW, T5S 2L3, Edmonton, Alberta, Canada
- 780-455-8665
4.4
Excellent
138 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 52% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful staff that took me to the…
Helpful staff that took me to the product I was looking for.
29 August 2023
Reply from KMS Tools & Equipment - Edmonton
We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.
Reply from KMS Tools & Equipment - Edmonton
Thank you for your positive feedback. We're glad you had a satisfying experience with us at KMS Tools & Equipment.
The shelves are almost aways bare or…
The shelves are almost aways bare or just one item on them I remember going to the Coquitlam store years ago before you guys started expanding and they had tons of everything now your lucky to find a ratchet or breaker bar
16 September 2023
Courteous service
Employees with a sense of humor, I was greeted at the door, the employees always ask if you need help looking for an item, advice if you need it, great shopping experience from start to finish!
7 September 2023
Reply from KMS Tools & Equipment - Edmonton
Your support is valued. Thanks for trusting and choosing KMS Tools & Equipment for your needs.
Reply from KMS Tools & Equipment - Edmonton
We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.
Reply from KMS Tools & Equipment - Edmonton
Thank you for your positive feedback. We're glad you had a satisfying experience with us at KMS Tools & Equipment.
It was quick And easy to find what I…
It was quick And easy to find what I was shopping for.
5 September 2023
Reply from KMS Tools & Equipment - Edmonton
Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.
Service
There’s always someone available to guide and advise, quickly and in a friendly manner. The manager or assistant manager is always around and has to issues slowing down to greet customers.
A great place to shop for tools
8 September 2023
Reply from KMS Tools & Equipment - Edmonton
Thanks for sharing your experience. We take your feedback seriously and are pleased to hear you're satisfied.
Always something good at KMS!
This a great big location with plenty of well stocked shelves and tools you need for both the seasoned construction pros and part time DIY guys, at fantastic prices. The staff at this location are also fantastic. friendly, knowledgeable, and always helpful with any questions about products you might have. A+
8 September 2023
Reply from KMS Tools & Equipment - Edmonton
Thank you for your positive feedback. We're glad you had a satisfying experience with us at KMS Tools & Equipment.
The staff is very helpful
The staff is very helpful. They help me find all the consumables I needed for TIG welding.
1 September 2023
Reply from KMS Tools & Equipment - Edmonton
It's rewarding to know you had a good experience with us. We look forward to serving you again.
All parts clearly labelled in…
All parts clearly labelled in appropriate groupings that made finding them easy. Store layout makes perfect sense to me. Staff extremely helpful and personable.
8 September 2023
Reply from KMS Tools & Equipment - Edmonton
Thank you for the excellent review. We strive to meet your expectations and it's rewarding to hear we succeeded.
Reply from KMS Tools & Equipment - Edmonton
We're pleased to see your positive rating and thank you for choosing KMS Tools & Equipment.
Tool I was looking for at a good price.
1 September 2023
Reply from KMS Tools & Equipment - Edmonton
Your support is valued. Thanks for trusting and choosing KMS Tools & Equipment for your needs.
Customer service
8 September 2023
Reply from KMS Tools & Equipment - Edmonton
Every customer matters to us. Thank you for choosing our services and sharing your feedback.
Staff are plentiful and very helpful
9 September 2023
Reply from KMS Tools & Equipment - Edmonton
We appreciate your high rating. Thanks for making KMS Tools & Equipment your choice.
They always have what I am looking for…
They always have what I am looking for and sometimes more. Staff very helpful especially the front counter.
8 September 2023
Reply from KMS Tools & Equipment - Edmonton
We appreciate your support and thank you for sharing your experience at KMS Tools & Equipment!
The young lady there was very helpful…
The young lady there was very helpful and knowledgeable also when i was picking out a bench grinder there.
11 September 2023
Reply from KMS Tools & Equipment - Edmonton
Thanks for sharing your experience. We take your feedback seriously and are pleased to hear you're satisfied.
product was good but online time 3 days…
product was good but online time 3 days is to long should be day or 2 max for in stock in store pickup
8 September 2023
Great selection and reasonable prices.
9 September 2023
Reply from KMS Tools & Equipment - Edmonton
We appreciate your support and thank you for sharing your experience at KMS Tools & Equipment!
Reply from KMS Tools & Equipment - Edmonton
We value your business and are happy to hear you had a good experience. Thank you for choosing KMS Tools & Equipment.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.