My first order from Kloudy Jewelry, we love our Forever Knot bracelets. I purchased one for me in sliver colour and one as a gift for my Husband in the black colour. Arrived in good time, little bi... See more
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Review summary
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Love the bracelets I received and the packaging making them ready for my granddaughter’s birthday! Perhaps the ultimate thought about this company is their customer service. They kept in touch with m... See more
Company replied
Easy to order, good communication and prompt delivery from the company. Impressed by the quality of the jewellery itself. I am only used to gold jewellery, so was hesitant to buy anything le... See more
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I absolutely love their jewellery! It’s perfect for everyday wear. I honestly feel naked without wearing my pieces. The quality is really good, they have a lovely weight to them, and being gold-pl... See more
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Company details
Written by the company
"In-vogue, elegant, and durable jewelry shouldn’t have to break the bank" - Kloudy’s mission statement.
Contact info
32 KINBURN STREET, SE16 6DW, London, United Kingdom
- hello@kloudyjewelry.com
- kloudyjewelry.com
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Kloudy Jewelry
Hi Olesia!
We’re glad everything else is good with your order! We completely understand expecting a silver finish, and we appreciate you sharing that with us. We hope you’re still enjoying your Kloudy piece! 🤍
Warm Regards,
The Kloudy Jewelry Team
Lovely items
Lovely items. Excellent customer service and prompt responses
4 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Gail! 💕 So happy to hear you loved your pieces and had such a great experience with our customer service. We’re always here to make things easy for you! ✨
Warm regards,
The Kloudy Jewelry Team
Great gift to show love between Mother and daughter…
I bought the bracelets for my daughter and I after she spent the summer volunteering in Cambodia, a welcome home and well done pressie for her and I got one too. Lovely piece for us both and friends have commented on how nice they are .
23 August 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Michael! 🥰 What a lovely way to welcome your daughter home! We’re so happy you both love your bracelets, and it means so much that your friends have noticed them too. 💕
Warm regards,
The Kloudy Jewelry Team
The jewellery was beautiful and exactly…
The jewellery was beautiful and exactly as described. Also I was kept informed of all delivery schedules. I will definitely buy from Kloudy Jewellery again.
3 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Pauline! ✨ We’re so glad your jewelry was exactly what you hoped for and that our delivery updates kept you in the loop. Can’t wait to have you shop with us again! 🤍
Warm regards,
The Kloudy Jewelry Team
The pearl earrings and bracelwts are lovely
The pearl earrings and bracelwts are lovely. I love the half moon shape earrings . They are so unusual. The delivery was on time. I would recommend you to my friends and family and would use Kloudy again.
3 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Brenda! 🤍 We love hearing that the earrings stood out to you, they’re such a unique little statement! So glad your order arrived on time, and thank you for recommending us. ✨
Warm regards,
The Kloudy Jewelry Team
Christmas gifts
Bought as Christmas presents for my girls in the family. Look nice, fast delivery but expected a bit better presentation than clear plastic bags.
21 August 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Susie!
We’re happy to hear your gifts arrived quickly and looked lovely. We also really appreciate your note about the presentation, we’ll be sure to keep this in mind as we continue improving the Kloudy experience. 💕
Warm regards,
The Kloudy Jewelry Team
Good products
18 August 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Marie! ✨ Thank you for the lovely shoutout! We’re so happy you’re enjoying your Kloudy pieces. 🤍
Warm regards,
The Kloudy Jewelry Team
What are you waiting for order today 😄
I’ve purchased a couple of times now from Kloudy and the experience has been fantastic. Easy to order great offers and the customer service is amazing. Would definitely recommend to family and friends (which I have done).
3 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Christine! 🥰 Coming back to Kloudy and recommending us to your family and friends means so much! We’re so glad you’ve had a great experience with our jewelry, offers, and customer service. 💕
Warm regards,
The Kloudy Jewelry Team
I placed an order and received my very…
I placed an order and received my very nice jewellery within about 10days.
17 August 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Gillian! ✨ So glad your jewelry arrived safely and that you’re loving your pieces! Thank you for choosing Kloudy. 🤍
Warm regards,
The Kloudy Jewelry Team
Easy ordering
Easy ordering, fast delivery and delighted with bracelets
3 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Angela! 💕
Easy ordering, fast delivery, and bracelets you love, we couldn’t ask for more! So happy your Kloudy pieces are a hit. ✨
Warm regards,
The Kloudy Jewelry Team
Beautiful jewellery & excellent customer service
I absolutely love their jewellery!
It’s perfect for everyday wear. I honestly feel naked without wearing my pieces. The quality is really good, they have a lovely weight to them, and being gold-plated, they don’t irritate skin at all.
I also had a small issue with one of my pieces, but their customer service was excellent and they resolved it quickly and professionally. I’m really happy with both the jewellery and the service. Highly recommend! 🤍✨
2 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Kimi! 🤍 It means so much to hear how much you love wearing your Kloudy pieces every day! We’re also really glad our customer service team could quickly sort out the issue for you. Thank you for the lovely recommendation! ✨
Warm regards,
The Kloudy Jewelry Team
Fantastic company
Fantastic company, my order was damaged before it even arrived with me. These ladies were brilliant at rectifying the problem. The customer service was 110% amazing. I would certainly buy from this company again, I highly recommend . The goods are beautiful.
25 August 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Imelda! 💕 We’re so happy our team could quickly sort this out for you. It means so much to hear that you loved both the jewelry and the customer service. Thank you for recommending Kloudy! ✨
Warm Regards,
The Kloudy Jewelry Team
Beautiful bracelet
Beautiful bracelet,I’ve worn since I received it,great customer service when I had a problem and quick response
17 August 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Jackie! ✨ So glad you’re loving your bracelet and our team was able to help quickly when you needed us. We’re always here for you! 💕
Warm Regards,
The Kloudy Jewelry Team
Amazing quality and super cute!
I bought these for my boyfriend and I and we both love them so much. They're so simple, dainty and are a great stacking piece! They were also super affordable and amazing quality. My boyfriend doesn't wear any jewelry and even he loves it!! We will definitely look at purchasing other pieces in the future.
3 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Tayla! 🥰 We love hearing that you and your boyfriend are both loving the bracelets! So happy they’re giving you that perfect dainty stacking look while still feeling great quality and affordable. 💕
Warm Regards,
The Kloudy Jewelry Team
Great customer service quick turn…
Great customer service quick turn around and love my items.
2 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Jackie! 💖 Thanks so much for the lovely review! We’re happy everything arrived quickly and you’re loving your Kloudy pieces. Enjoy wearing them! ✨
Warm Regards,
The Kloudy Jewelry Team
Lovely bracelet
Lovely bracelet, but in the ads the knot looks much bigget
2 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Sue! 💕 Thanks for sharing this with us. We’re sorry the knot appeared smaller than you expected compared with our ads. We really appreciate you bringing this to our attention and hope you’re still enjoying your bracelet. ✨
Warm Regards,
The Kloudy Jewelry Team
Kloudy Jewellry forever knot bracelet
I ordered 2 forever knot bracelets with initials, 1 for myself and 1 for my daughter. I’ve just taken delivery of them, saying I am underwhelmed by them would be an understatement. They literally look and feel like something out of a lucky bag! The actual bracelet and initial are much much smaller than the image shown on the website, very deceiving! Plus the links are not completely closed therefore it will only be a matter of time before either the bracelet or the initial is lost! Kloudy Jewellery very disappointed! On the upside it was 2 for 1
2 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Sandra,
We’re really sorry to hear the bracelets weren’t what you expected. We understand your concerns about the size and links, and this isn’t the experience we want for our customers. Please reach out to our customer support team so we can look into this and help make it right.
Warm Regards,
The Kloudy Jewelry Team
Good quick delivery
Good quick delivery. Kept informed of delivery details.
26 August 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Wendy! ✨ We’re glad your order arrived quickly and you were kept updated throughout delivery. Thanks for choosing Kloudy! 💕
Warm Regards,
The Kloudy Jewelry Team
Very easy to order
Very easy to order. Postage free. Arrived quite quickly. Very pleased with the bracelets, they really do help to make an outfit look special.
10 August 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Antonia! 💕 So happy to hear ordering was easy that you’re loving your bracelets! We love that they’re helping give your outfits that extra little something. ✨
Warm Regards,
The Kloudy Jewelry Team
Excellent customer service
Great service! My first delivery unfortunately went wrong. I contacted them to let them know that my order had not been delivered and could not be found. They immediately sent me a new bracelet without any questions or hesitation.
Thank you so much for this kind and correct gesture. I really appreciate the excellent customer service!
2 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Anniek! 💕 We’re so glad our team could quickly step in and get a new bracelet sent your way. Thank you for appreciating our support, we’re always happy to help! ✨
Warm Regards,
The Kloudy Jewelry Team
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