My first order from Kloudy Jewelry, we love our Forever Knot bracelets. I purchased one for me in sliver colour and one as a gift for my Husband in the black colour. Arrived in good time, little bi... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Love the bracelets I received and the packaging making them ready for my granddaughter’s birthday! Perhaps the ultimate thought about this company is their customer service. They kept in touch with m... See more
Company replied
Easy to order, good communication and prompt delivery from the company. Impressed by the quality of the jewellery itself. I am only used to gold jewellery, so was hesitant to buy anything le... See more
Company replied
I absolutely love their jewellery! It’s perfect for everyday wear. I honestly feel naked without wearing my pieces. The quality is really good, they have a lovely weight to them, and being gold-pl... See more
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Company details
Written by the company
"In-vogue, elegant, and durable jewelry shouldn’t have to break the bank" - Kloudy’s mission statement.
Contact info
32 KINBURN STREET, SE16 6DW, London, United Kingdom
- hello@kloudyjewelry.com
- kloudyjewelry.com
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gorgeous Pieces
It was a great experience from buying the pieces to receiving them. The packaging was super cute and the pieces have held up under a lot of use. The quality of the pieces are fantastic and my other half loves his piece too.
25 August 2026
Unprompted review
Reply from Kloudy Jewelry
Hi HMB! 💕
So happy to hear you loved everything from the shopping experience to the packaging! We’re especially glad the pieces have held up so well with regular wear, and your other half loves his piece too. 🫶
Warm regards,
The Kloudy Jewelry Team
Quality of the jewelry is holding up so…
Quality of the jewelry is holding up so far through 2 weeks of continuous wear and showers and shipping was quick and on time. Would recommend.
7 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Stephanie! ✨
Two weeks of showers and continuous wear is exactly what we love to hear! So glad your jewelry is holding up beautifully and everything arrived quickly. Thanks for recommending Kloudy! 🤍
Warm regards,
The Kloudy Jewelry Team
Initial bracelets
Very pleased with items and the whole process from start to finish
7 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Mrs T! 🤍
We’re so happy everything went smoothly from start to finish. Thank you for choosing Kloudy and for sharing your lovely experience with us!
Warm regards,
The Kloudy Jewelry Team
Received two knot bracelets
Received two knot bracelets, good delivery, good quality, would recommend
4 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Sheila! ✨
So glad you’re loving your knot bracelets and they arrived safely! We really appreciate the recommendation. 💕
Warm regards,
The Kloudy Jewelry Team
Great quick service lovely packaging…
Great quick service lovely packaging the bracelet is beautiful very simple and elegant gave one to my friend she loves it too i have expensive bracelet but this is just as nice would definitely recommend
7 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Mrs Jackie!
We love hearing that you found the bracelet simple, elegant, and just as beautiful as your more expensive pieces! So happy your friend loves hers too. Thank you for the lovely recommendation! ✨
Warm regards,
The Kloudy Jewelry Team
Very pleased with bracelets just as…
Very pleased with bracelets just as advertised, they look good, fit well, my daughter and myself both wearing them.
Highly recommend them as a gift for you and your love one.
30 August 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Susan!
It’s so lovely to hear that you and your daughter are both wearing and loving your bracelets! We’re glad they fit well and look just as advertised. Such a sweet gift for someone special. 🫶
Warm regards,
The Kloudy Jewelry Team
I purchased a knot bracelet and…
I purchased a knot bracelet and received a free bracelet. I have one and I gave one to my best friend. We both love them.
6 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Mable!
We love that you kept one for yourself and gifted the other to your best friend! So happy you both love your knot bracelets, the perfect little matching moment. 💕
Warm regards,
The Kloudy Jewelry Team
I've had compliments on the piece I…
I've had compliments on the piece I ordered. They have said they liked the knot.
6 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Jennifer! ✨
Nothing better than getting compliments on your jewelry! We’re so glad the knot detail caught people’s attention and you’re loving your piece. 🫶
Warm regards,
The Kloudy Jewelry Team
Reply from Kloudy Jewelry
Hi Mita!
Thank you for the sweet words! We’re so happy you’re loving your Kloudy jewelry. ✨
Warm regards,
The Kloudy Jewelry Team
Gift box is lovely
Gift box is lovely, brought for a friends birthday witch she loved and I’ve kept the other one for myself which goes with everything. Not to heavy on. Nice and light, customer service was very helpful with questions I had and helped as best as they could.
6 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Jessica!
We’re so happy the gift was a hit with your friend, and you decided to keep one for yourself too! We’re also glad our customer service team could help with your questions. 🫶
Warm regards,
The Kloudy Jewelry Team
I purchased four bracelets
I purchased four bracelets. Three were for my daughter's and one for me. We are very happy with the look and quality
15 August 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Diane!
We’re so happy you and your daughters are loving the bracelets! Thank you for choosing Kloudy to be part of your family’s jewelry collection. We hope you enjoy wearing them for many more moments to come! ✨
Warm Regards,
The Kloudy Jewelry Team
Lovely jewellery only thing you can’t…
Lovely jewellery only thing you can’t use the discount code on your second order
31 August 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Tracey!
We’re so glad you’re loving your Kloudy pieces! We totally understand wanting to make the most of every offer. We appreciate you shopping with us and hope you continue to find pieces you love!
Warm Regards,
The Kloudy Jewelry Team
I ordered from Kloudy and then saw the…
I ordered from Kloudy and then saw the exact item for way less on Amazon. So I thought I'd order and compare Kloudy to the Amazon product that used the same name. Well, it's not even close to the quality of Kloudy. I'm so happy with my purchase from Kloudy... They didn't disappoint. It's shiny and beautiful 😍. Make sure you don't get scammed by companies trying to compare, the craftsmanship is fantastic.
1 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Tosca!
Thank you for taking the time to compare and share your experience! We’re so happy the quality and craftsmanship of your Kloudy piece stood out to you. It means so much to know we delivered on the quality you expected! ✨
Warm Regards,
The Kloudy Jewelry Team
I absolutely love your jewelry
I absolutely love your jewelry! I’ve been following your website for quite some time, and I finally decided to make a purchase. I now have three bracelets and one necklace from you, and I’m sure I’ll be purchasing something else from you soon — perhaps a gift for my daughter. ❤️
20 August 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Monika!
We love hearing that you finally decided to treat yourself to Kloudy! Three bracelets and a necklace already, and a gift for your daughter next? We’re here for it! 🥰 Thank you for being part of the Kloudy family!
Warm Regards,
The Kloudy Jewelry Team
Overall everything was great but I was…
Overall everything was great but I was slightly disappointed that the items are so delicate and they came in just one box when I had 4. As I want to give to my granddaughters at Christmas I now have to go and buy 4 matching boxes.
20 August 2026
Unprompted review
Reply from Kloudy Jewelry
Hi there!
We’re happy to hear everything was great overall, but we’re sorry the packaging wasn’t quite what you expected. We completely understand wanting each bracelet to be beautifully boxed, especially when they’re Christmas gifts for your granddaughters. Your feedback is genuinely appreciated.
Warm Regards,
The Kloudy Jewelry Team
MY EXPERIENCE WAS BRILLIANT
MY EXPERIENCE WAS SO BRILLIANT IVE ORDERED TWICE ALREADY FROM KLOUDY ALL OF EMMA'S TEAM DID A SPLENDID JOB THE FIRST TIME I WAS SO IMPRESSED I JUST HAD TO USE THEM AGAIN AND ORDERED MORE JEWELLERY TO BENEFIT FROM THEIR OFFER OF BUY ONE GET ONE FREE THAT I WANTED TO GIVE MY FRIENDS THE GIFTS I FEEL THEY DESERVED AND WHAT BETTER WAY THEN CHOOSING A COMPANY THAT THEIR SERVICE AND CUSTOMER FOCUS WAS SECOND TO NONE PLUS MY ITEMS ON ORDER ON BOTH OCCASIONS WERE DELIVERED IN THE TIME PROMISED AND SAFELY TOO WHICH MATTERS TO ME SO ONCE AGAIN ID RECOMMEND AND CONTINUE TO PURCHASE MY CHOICES FROM KLOUDY EACH AND EVERY TIME WHEN GIFT GIVING
27 August 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Michael!
Your review honestly made our day! We’re so happy the team took such great care of you and both of your orders arrived safely and on time. We love that you’re sharing your Kloudy pieces with friends too! Thank you for continuing to choose us. ❤️
Warm Regards,
The Kloudy Jewelry Team
Order number 180496
Order number 180496
Very disappointed with the bracelet. I ordered this bracelet as a birthday present for my adult daughter. The bracelet is only fit for a child's wrist.
The beads measure 14cm with another 5cm chain.
This bracelet does not represent what is being advertised.
I emailed you on the 30th August regarding my complaint and still not had a reply.
Do not waste your money!
30 August 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Michelle,
We’re truly sorry to hear about the sizing issue and especially that you haven’t received a response to your email. This isn’t the level of service we aim to provide. Please reach out to our customer support team again with your order number, and we’ll make sure your concern is looked into properly.
Warm Regards,
The Kloudy Jewelry Team
Ordering was easy ( buy 1 get 1 free…
Ordering was easy ( buy 1 get 1 free friendship knot bracelet) and didn't take long for delivery but only received 1. Contacted customer services by email on Thursday and still waiting for response. Certainly would not have paid the price, just for the 1. Hopefully they in touch soon
3 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Gill,
We’re sorry that only one bracelet arrived and you’re still waiting for a response from our team. We completely understand your frustration, especially with a Buy 1 Get 1 Free order. Please reach out to our customer support team with your order details so we can look into this for you.
Warm Regards,
The Kloudy Jewelry Team
Reply from Kloudy Jewelry
Hi Olesia!
We’re glad everything else is good with your order! We completely understand expecting a silver finish, and we appreciate you sharing that with us. We hope you’re still enjoying your Kloudy piece! 🤍
Warm Regards,
The Kloudy Jewelry Team
Lovely items
Lovely items. Excellent customer service and prompt responses
4 September 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Gail! 💕 So happy to hear you loved your pieces and had such a great experience with our customer service. We’re always here to make things easy for you! ✨
Warm regards,
The Kloudy Jewelry Team
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