KLAS Mortgage Services Reviews 

41
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

honestly cannot recommend Kevin at KLAS Mortgages Services highly enough! As a first-time buyer, the mortgage process was completely new to me and became far more complicated and stressful than I eve... See more

Company replied

Rated 5 out of 5 stars

This is the second time we have used KLAS Mortgage Services. Both time has been brillant with a clear smooth process. Kevin kepted us up to date each step, explained without jargon what we could do... See more

Company replied

Rated 5 out of 5 stars

Couldn’t fault Kevin or his business what so ever, made everything so easy to understand especially being first time buyers. A million times over I would suggest his services to anybody looking to mov... See more

Company replied

Rated 5 out of 5 stars

Thank you Kevin for your brilliant service and support. At every step of the process you have helped guide us through the world of mortgages ensuring we end up with best and most suitable package. T... See more

Company replied

Company details

  1. Financial Consultant
  2. Insurance Broker
  3. Mortgage Broker

Written by the company

KLAS Mortgage Services Ltd is a highly experienced and professional mortgage brokerage operating nationwide. We offer expert advice over the phone, email or face to face to fit around your lifestyle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(41)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% recommended. Will be using for all future needs.

Kevin’s support has been exemplary throughout the end to end process of mortgage in principle to completion. His consistent engagement and support has allowed me to have an easy experience as a first time buyer, additionally his appreciation of my busy schedule improved the customer journey. And he kept me fully informed throughout the process, even ahead of 3rd parties.

5 January 2023
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Hi Daniel
Thank you for taking the time to leave a 5* review
Appreciated
KLAS

Rated 5 out of 5 stars

Excellent professional service provided.

Kevin was friendly, knowledgeable & professional in his advice & guidance. He was able to secure me a great mortgage deal due to his speedy response. I was fully kept in the loop by email of any progress.
I strongly recommend this company for anyone wanting the stress taking out of finding the best mortgage deal.

7 October 2022
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Hi Fiona,
Thank you for taking the time to leave a 5* review for Kevin
It is appreciated
KLAS

Rated 5 out of 5 stars

Hassle free mortgage renewal!

Kevin was fantastic throughout renewing our mortgage, he was recommended by my sister.

He was very committed to getting the best possible deal for us. Kevin also explained things very well, and translated some of the technical elements so it was easy to understand. He kept in contact throughout the whole process, even when there was no update, but just letting us know he was still working on it.

Kevin was also really helpful when our solicitors were not doing their job.

I would definitely use KLAS again and would recommend them to anybody who wants a seamless and hassle free mortgage renewal.

1 September 2022
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Hi Chloe,
Thank you for taking the time to leave a 5* review
It is appreciated
KLAS

Rated 5 out of 5 stars

The best one

The best one! I recommend him because is responsible, answering to all my questions and helping all time. Thanks for everything!

28 August 2022
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Hi Alin
Thank you for taking the time to leave a 5* review
Appreciated
KLAS

Rated 5 out of 5 stars

Excellent Mortgage Broker !!

Didier has been very efficient with my remortgage. He gives very good and honest advice to help your finance on the short and long term goals. I will use Klas Mortgage services again and again in the years to come.

17 July 2022
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Hi Michael,
Thank you for taking the time to leave a 5* review
Appreciated
KLAS

Rated 5 out of 5 stars

I have used KLAS Mortgage Services on a…

I have used KLAS Mortgage Services on a number of occasions, which have included mortgage search and apply services and insurance - they have been the most professional mortgage services organisation I have worked with. Their approach is honest, timely and personalised. I have no hesitation in recommending their services.

6 July 2022
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Hi Mr Karwal
Thank you for taking the time to leave a 5* review
Appreciated
KLAS

Rated 5 out of 5 stars

An excellent & seamless remortgage…

We went to Kevin for our remortgage this year and it was so quick and easy. He made the experience seamless and explained all of our options thoroughly to us. He was on hand after our initial meeting to answer any questions we had and responded quickly to us. I couldn’t recommend Kevin highly enough and we shall definitely be using him again in the future. Thanks Kevin

23 June 2022
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Hi Carla,

Thank you for taking the time to leave a 5* review
Appreciated
KLAS

Rated 5 out of 5 stars

Amazing service.

We switched Mortgage Advisors on the recommendation of a friend. It was absolutely the best decision we made whilst trying to purchase our first property. Didier was amazing. So helpful and calming during a very complicated purchase. We can’t recommend them highly enough.

26 May 2022
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Hi Mr Barnes,
Thank you for taking the time to leave a 5* review.
Appreciated
KLAS

Rated 5 out of 5 stars

KLAS - best you can find

KLAS - very professional and friendly approach. We have received every advice we very looking for, everything was nice and easy to understand. As a first time buyers we of course had many questions, none was left unanswered. Super great service from Kevin, he was very helpful throughout the way. We would definitely recommend to anyone who is looking for a good mortgage adviser. Thanks

15 April 2022
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Hi

Thank you for taking the time to leave a 5* review

Appreciated
KLAS

Rated 5 out of 5 stars

Couldn’t fault Kevin or his business…

Couldn’t fault Kevin or his business what so ever, made everything so easy to understand especially being first time buyers. A million times over I would suggest his services to anybody looking to move. We’ve made a great friend and we will definitely be back in future if we move again 🙌

1 April 2022
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Hi Tom

Thank you for taking the time to leave a 5* review

Appreciated
KLAS

Rated 5 out of 5 stars

Kevin has been exceptional!

Kevin has been exceptional!
From the moment we met and set up an introductory meeting he has been efficient, empathetic and professional beyond what we thought. Even at times a when he didn’t have to he had supported all aspects of the move for us.
Every question answered and any problem solved! The personal touch combined with excellent efficiency is very rare these days and Kevin goes above and beyond.

I recommend Kevin to anyone! And I mean anyone who needs support in moving. From start to finish and the fact we even received a Christmas card shows that you will have a customer experience that you can only imagine in what can be sometimes a tough and stressful time.

Thank you Kevin

9 March 2022
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Hi Matt,
Thank you for taking the time to leave a great review.
KLAS

Rated 5 out of 5 stars

From the very beginning

From the very beginning, right through to the very end, Didier has been absolutely outstanding. Didier has done the upmost for me and my partner; guiding us along the way, with excellent communication. Didier has been honest through out the duration keeping us updated with every part of the process. I will be HIGHLY recommending Didier to anyone in need of obtaining a mortgage. Thankyou!

24 February 2022
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Hi Harvey
I am glad that we have been able to help.
Thank you for taking the time to leave a such a great review for Didier, it is really appreciated.
KLAS

Rated 5 out of 5 stars

We have used Kevin twice for our…

We have used Kevin twice for our mortgage and he has been fantastic both times. He explains things clearly, responds quickly to any and all questions, is always willing to look into something, and has never pushed us to accept something just because. He was brilliant throughout the entire process - which ended up being much longer than expected due to our buyer - and also helped with our life insurance and home insurance to the same level of quality. We would hesitate to use Kevin again for any and all house purchases in the future.

20 February 2022
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Hi
Thank you for taking the time to leave a review, it is really appreciated.
I am glad that we have been able to help
KLAS

Rated 5 out of 5 stars

I can't recommend KLAS highly enough

I can't recommend KLAS highly enough. Extremely professional, helpful, knowledgeable, always with our best interests in mind.

14 January 2022
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Hi Natalie,
Thank you for taking the time to leave a 5* review, appreciated
Kevin

Rated 5 out of 5 stars

I'm always slightly sceptical about…

I'm always slightly sceptical about mortgage and financial service providers, but was pleasantly surprised by KLAS Mortgage Services. Kevin was very friendly and clearly knowledgeable, taking his time to explain all the various options available to me for a remortgage.

Several months unfortunately passed before I was in a position to commit, and Kevin was diligent in ensuring I still had the best deal available from the raft of providers available. Kevin then kept in regular contact to ensure everything was progressing as discussed - even chasing the providers and conveyancers to hit the necessary deadline. I cannot thank Kevin and the team enough for their patience and diligence, and will definitely be using them again when this current deal finishes.

6 January 2022
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Hi Barry,
Thank you for taking the time to leave a review
It is really appreciated
Kevin

Rated 5 out of 5 stars

Review of KLAS

Thank you Kevin for your brilliant service and support. At every step of the process you have helped guide us through the world of mortgages ensuring we end up with best and most suitable package.
There is no doubt that we will be using KLAS Mortgage Services again in the future for when we renew our mortgage!
Thank you Kevin for brilliant job well done

5 January 2022
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Thank you for taking the time to leave such a great review.
I am glad I have been able to help
KLAS

Rated 5 out of 5 stars

Highly recommend!

We cannot recommend Kevin enough if we tried! Kevin has been amazing from start to finish and we set him quite the task! We went to Kevin to get a mortgage as unfortunately we had been unable to get the outcome we desired with the initial mortgage broker we used. Kevin has always taken the time to speak through things with us and even when things weren’t plain sailing he came up with other solutions and never stopped working tirelessly to ensure we got the end result that we wanted. Kevin communicated with us regularly throughout the whole mortgage process and was always at the end of a phone or email to answer any questions we had, even if they seemed like silly ones! Kevin really did work for us and was on our side the whole way through ensuring that we really didn’t have to worry about a thing throughout communicating with other professionals and making time for us in the evenings and weekends to fit in around our working schedules. Even after the mortgage was offered Kevin continued to communicate with us about other products we may need and always gave an honest and professional opinion guiding us through things we knew very little about ensuring that we could make informed decisions. We are so thankful for Kevin and appreciate everything he has done for us and I would recommend him a million times over!

3 November 2021
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Hi Becky,
Thank you so much for taking the time to leave such a great review.
Appreciated
KLAS

Rated 5 out of 5 stars

Kevin Klas Mortgage

Kevin is a gent who is easy to get along with, listens and offer advise, keeps upto matters as they progress and helps the process along. Would recommend

28 September 2021
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Hi Helen,
Thank you for taking the time to leave a review, appreciated.
I am glad that I have been able to help
Kevin

Rated 5 out of 5 stars

Didier is honest and gives great advice…

Didier is honest and gives great advice he is knowledgeable and always goes the extra mile for you.
He is as good as it gets and i would highly recommend using him.

24 August 2021
Unprompted review
KLAS Mortgage Services logo

Reply from KLAS Mortgage Services

Hi AI Gillies

Thank you for taking the time to leave a review for Didier, it is really appreciated.

KLAS

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look