I really like Klarna, but I wish I loved it. For some reason, they do not deserve a five-star review, perhaps because they make things a little harder for their customers when it comes to getting cred... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great to be able to pay in 4 easy payments that come right out of my account! My only issue has been receiving assistance with what turned out to be a scam retailer
Company replied
The fact that you all give me enough time to make my payment and also offer payment extension. I appreciate you not lessening my spending but I also thank you for everything just because my bills catc... See more
Company replied
I love Klarna. It’s so reliable and supports me to be able to afford items with a plan. It is flexible in having later payments by extending this or allowed to pay in advance if possible. I think it c... See more
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Company details
Written by the company
Klarna is the AI-powered global payments and commerce network, on a mission to make shopping smarter and more flexible. Trusted by over 111 million shoppers, Klarna processes 2.9 million transactions daily, providing payment solutions that empower consumers and drive merchant growth. With Klarna, shoppers have the freedom to pay their way—in full, later, or through financing—providing flexibility while seamlessly connecting merchants with high-intent shoppers driving conversions and customer satisfaction. More than 790,000 merchant partners—including Uber, H&M, Saks, Sephora, Macy’s, IKEA, Expedia Group, Nike, and Airbnb—leverage Klarna’s payment options, and marketing solutions to enhance the shopping experience and build long-term customer loyalty. From payments to personalized shopping, Klarna is shaping the future of commerce. Klarna was founded in Stockholm, Sweden and now has offices in Stockholm, London, New York, Berlin and many more. We offer products and services to consumers and retailers within payments, social shopping, and personal finances. Learn more at Klarna.com
Contact info
Sweden
- klarna.com
4.4
Excellent
519K reviews
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My experience is great with Amazon and…
My experience is great with Amazon and Klarna debit card
19 April 2026
Reply from Klarna
Hi Marjorie, thank you for the wonderful review! We're so happy to hear you're having a great experience using your Klarna card with Amazon. We're here whenever you need us!
Reply from Klarna
Hi Shelby, thank you for the lovely review! We're so glad to hear you find Klarna easy to use and secure. Your support means a lot to us and we're here whenever you need us.
Klarna has been useful and here for me…
Klarna has been useful and here for me over the years. I Love using Klarna to help me with every purchase. Thank You!!!
20 March 2026
Reply from Klarna
Hi David, thank you for the wonderful review! We truly appreciate your loyalty over the years. Your support means a lot to us. We're thrilled to be your go to shopping companion and we're here for you whenever you need us. Happy Shopping!
excelente aolicacion
27 April 2026
Reply from Klarna
¡Muchas gracias por esta reseña tan fantástica, Dionis! Nos encanta saber que estás disfrutando de la app de Klarna. Valoramos mucho tu asistencia y estamos aquí siempre que nos necesites.
Klarna are the very very best all…
Klarna are the very very best all everyone needs is KLARNA Thanks sincerely
Roberta Lewis
27 April 2026
Reply from Klarna
Thank you so much for such kind words, Roberta! Your support truly means a lot to us. We're so happy to have you with us and we're here whenever you need us. Thank you for choosing Klarna!
Very Good app
27 April 2026
Reply from Klarna
Hi Claudia, thank you for the great review! We're happy to hear you're enjoying the app. We're here if you ever need anything.
Reply from Klarna
Thank you so much for the encouragement, Kenny! We're glad you're enjoying the Klarna experience and we'll keep working hard for you. Your support means a lot to us and we're always here if you ever need anything.
Reply from Klarna
Thank you so much for this amazing review, Miyah! We truly appreciate your kind words and support. We're always here if you ever need anything. Thank you for choosing Klarna!
Reply from Klarna
Thank you so much for the kind words and support, Kris! Your positive feedback motivates us to keep doing our best. We're always here if you ever need anything!
easy to navigate
27 April 2026
Reply from Klarna
Thank you for the great review, Keith! We're glad to hear you find Klarna easy to navigate. We truly appreciate your support and we're always here if you ever need anything.
Too much click bait
Too much click bait. The app is not always easy to use. A lot of items that are identical it's only most expensive version that's available with klarna. I was looking for PS5 and all the ones available with credit were much higher full price than buy now. Also lots of click bait. Looking for massage chair and was constantly seeing chairs available with klarna at various prices only to be lured interested in to going on to the site on to find prices way way higher than was advertised on original listing. One chair listed £599 but opened to check out and on the site was actually £899 and no sign it had ever been £599
28 April 2026
Unprompted review
Reply from Klarna
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and we understand how frustrating it must be to see pricing differences between what's shown in the app and what appears at checkout. The prices displayed in the Klarna app are provided by our merchant partners, and we appreciate you flagging this as it helps us improve the experience for everyone. We'd like the chance to look into this further. You can submit feedback directly through the Klarna app by going to the menu, selecting "Get help," and then choosing "Contact us." Your feedback is truly valuable and we're committed to making the Klarna experience better.
Reply from Klarna
Hi Debbie, thank you for your kind words! We're glad you find the app interesting and we hope you enjoy everything Klarna has to offer. We're here if you ever need anything.
Reply from Klarna
Thank you so much for this lovely review Pamela! We're thrilled to hear you're enjoying the Klarna experience. Your support means a lot to us and we're always here if you need anything!
afterpay is much better then this .
afterpay is much better then this .. it does not work at the end....
27 April 2026
Reply from Klarna
Hi Mariam, thank you for sharing your feedback. We're sorry to hear that your experience with Klarna didn't go as expected and we understand how frustrating that must be. We'd like the opportunity to look into this further and see what we can do to help. Please reach out to us directly via the Klarna app by going to the menu, selecting "Get help," and then choosing "Contact us," or through our customer service page here: https://www.klarna.com/international/customer-service/. We're committed to getting this sorted for you.
Awesomeness all over the place🙌🏽🥳🏄❤️
2 April 2026
Reply from Klarna
Thank you so much for this wonderful review. It truly means a lot to us. We really appreciate your support and we're always here if you need anything! Thank you for choosing Klarna.
Reply from Klarna
Hi Evelyn, thank you for taking the time to share your feedback. We're sorry to hear that your experience with our customer service didn't meet your expectations. Your feedback is important to us and we'd like the chance to look into this further. Please reach out to us directly via the Klarna app by going to the menu, selecting "Get help," and then choosing "Contact us," or through our customer service page here: https://www.klarna.com/international/customer-service/. We're here to help and want to make things right.
Easy purchases
Easy purchases, easy payments. It’s better than a credit card, check card, check or VCP.
27 April 2026
Reply from Klarna
Thank you for the fantastic review! We're thrilled to hear Klarna is your preferred way to shop and pay. We really appreciate your support and we're always here if you need anything!
It’s always good to know that you have…
It’s always good to know that you have a back up plan with Klarma to help out with any sticky situation I’m truly appreciate this app. Thanks
27 April 2026
Reply from Klarna
Thank you so much for the heartfelt review, Miguelina! We're so glad to know Klarna is there as a reliable backup when you need it. We truly appreciate your kind words and support. We're always here if you need anything!
I enjoy using klarna and it’s wide…
I enjoy using klarna and it’s wide variety of sites that are available with it.
27 April 2026
Reply from Klarna
Thank you you for the great review, Alyssa! We're happy to hear you're enjoying Klarna and the wide variety of stores available. We really appreciate your support and we're always here if you need anything!
Reply from Klarna
Thank you for the kind words, Endurance! We're thrilled to hear you find Klarna amazing and reliable. We really appreciate your trust and support and we're always here if you need anything!
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