I really like Klarna, but I wish I loved it. For some reason, they do not deserve a five-star review, perhaps because they make things a little harder for their customers when it comes to getting cred... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great to be able to pay in 4 easy payments that come right out of my account! My only issue has been receiving assistance with what turned out to be a scam retailer
Company replied
The fact that you all give me enough time to make my payment and also offer payment extension. I appreciate you not lessening my spending but I also thank you for everything just because my bills catc... See more
Company replied
I love Klarna. It’s so reliable and supports me to be able to afford items with a plan. It is flexible in having later payments by extending this or allowed to pay in advance if possible. I think it c... See more
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Company details
Written by the company
Klarna is the AI-powered global payments and commerce network, on a mission to make shopping smarter and more flexible. Trusted by over 111 million shoppers, Klarna processes 2.9 million transactions daily, providing payment solutions that empower consumers and drive merchant growth. With Klarna, shoppers have the freedom to pay their way—in full, later, or through financing—providing flexibility while seamlessly connecting merchants with high-intent shoppers driving conversions and customer satisfaction. More than 790,000 merchant partners—including Uber, H&M, Saks, Sephora, Macy’s, IKEA, Expedia Group, Nike, and Airbnb—leverage Klarna’s payment options, and marketing solutions to enhance the shopping experience and build long-term customer loyalty. From payments to personalized shopping, Klarna is shaping the future of commerce. Klarna was founded in Stockholm, Sweden and now has offices in Stockholm, London, New York, Berlin and many more. We offer products and services to consumers and retailers within payments, social shopping, and personal finances. Learn more at Klarna.com
Contact info
Sweden
- klarna.com
4.4
Excellent
519K reviews
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Reply from Klarna
Thank you so much for the kind words, Rafal! We're really happy to hear you had a great experience. Your feedback truly means a lot to us 💙
Klarna Team
Reply from Klarna
Hi Therese! Thank you for your review! We're glad to hear that Klarna makes everything easy for you.
Klarna Team
easy to use and helps spread costs so…
easy to use and helps spread costs so less financial strain and helps cash flow planning based on affordibility
28 April 2026
Reply from Klarna
Hi Sukeina. Thank you for your wonderful review! We're so happy to hear that you find Klarna easy to use and that it helps you spread costs, reduce financial strain, and plan your cash flow based on affordability. We appreciate your kind words and we're always here whenever you need us.😊
Reply from Klarna
Thank you for sharing such wonderful review, Danielle! We're so happy to hear that Klarna has been a reliable choice for you. Your trust means a lot to us. 😊
kindness
well they have helped me out many times with small..issues and were very patient with me and nice and the made me feel i was important .. while addressing my issues thank you for helping with my orders and the payment plans you offer and letting me pay over time i appreciate you all ...
28 April 2026
Reply from Klarna
Hi Indy, thank you for sharing your experience! We're really glad that our team has been able to help you and that you've had a positive experience with our payment plans. We wish you a nice day!
Klarna Team
Reply from Klarna
Thank you for the 5 star review, Fernando! We appreciate your feedback 😊
Reply from Klarna
Hi! Thank you for the kind words! It's great to know that you love the efficiency Klarna offers.
Klarna Team
allowed me to budget the purchase
allowed me to budget the purchase, also like the opertunity to pay early
28 April 2026
Reply from Klarna
Hi Craig! Thank you for your review. We're glad to hear that Klarna helps you budget your purchases and that you appreciate the flexibility to pay early.
Klarna Team
This site just helps me so much love…
This site just helps me so much love the way no interest is taken love everything about this site
1 April 2026
Reply from Klarna
Hi Bev! It means a lot to know that you love using Klarna and that our interest free options make a real difference for you.
Klarna Team
Reply from Klarna
Thank you for the kind words, Stuart! We're glad to hear you're having a good experience with Klarna 😊
It helps me pay bit by bit what i…
It helps me pay bit by bit what i usually couldn’t afford in one go.just keep the amount you are spending within your budget range.
30 March 2026
Reply from Klarna
Hi Sharon! Thank you for your wonderful review. We're so glad that Klarna helps you manage your purchases by paying bit by bit. And what great advice to always keep spending within your budget range. Responsible spending is something we truly value too.
Klarna Team
Great experience
28 April 2026
Reply from Klarna
Hi. Thank you! Great to hear! Thanks for choosing Klarna.
Very smooth and easy process to access…
Very smooth and easy process to access Klarna payments, app is great! Klarna as a service has been so helpful to me with small emergencies and spreading out larger payments into affordable installments.
28 April 2026
Reply from Klarna
Hi. Thank you so much for this great review! Smooth, easy, helpful with emergencies and affordable installments, that's exactly why we're here! Thanks for choosing Klarna.
Loveee this app
28 April 2026
Reply from Klarna
Hi Suela. Thank you for the loveee! Thanks for choosing Klarna!
happy with your service
28 April 2026
Reply from Klarna
Hi. Thank you! Happy to hear you're happy! Thanks for choosing Klarna.
best paylater app
28 April 2026
Reply from Klarna
Hi Racheal. Thank you! Best pay later app is amazing to hear! Thanks for choosing Klarna.
Good and reliable credit Institute
Good and reliable credit Institute. I sincerely recommend ❤️❤️❤️❤️❤️
28 April 2026
Reply from Klarna
Hi Raoul. Thank you so much for the recommendation! Good, reliable and sincerely recommended, that means the world to us! Thanks for choosing Klarna. ❤️
I like that easy way of payment in…
I like that easy way of payment in there installments.
28 April 2026
Reply from Klarna
Hi Stefanos. Thank you for your review! Easy installment payments is exactly what we're here for! Thanks for choosing Klarna.
Reply from Klarna
Hi Stefan. Thank you! Never any trouble or problems is the best thing we can hear! Thanks for choosing Klarna.
klarna is very good to shop with and…
klarna is very good to shop with and easy to talk to.
28 April 2026
Reply from Klarna
Hi Robin. Thank you for your review! Good to shop with and easy to talk to is exactly what we want to be! Thanks for choosing Klarna.
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