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K J Smith Solicitors Reviews 

180
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, approachable, and professional demeanor, often highlighting their genuine care and understanding during difficult times. The service provided is frequently described as excellent, with many appreciating the clear explanations of legal jargon and the efficient handling of their cases. Reviewers are particularly impressed with the prompt communication and quick response times, which contributed to a smooth and less overwhelming process. However, some customers also noted issues with initial screening, where their case type was not identified as unsuitable until shortly before an appointment, causing unnecessary stress. A few other people also felt that the service lacked practical advice and ownership of their case, with one reviewer mentioning a solicitor seemed more focused on the opposing party's potential outcome.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's ability to explain... See more

Response time

People report positive experiences with response times, noting that staff are prompt in their replies and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can’t thank Kate Evans (Oxford office) enough for all her help during my divorce settlement. She’s been supportive, approachable, and always kept me up to date with what was happening. Know... See more

Company replied

Rated 5 out of 5 stars

I had a really great consultation call with Amber at KJ Smith Solicitors. She actually listened to what I was saying and seemed genuinely interested, which made such a difference. She explained all... See more

Company replied

Rated 5 out of 5 stars

My solicitor Sofie Corbin is head of the Oxford office at K J Smith. Sofie and her team with all of their years of experience and knowledge have been amazing at progressing what can only be descri... See more

Company replied

Rated 5 out of 5 stars

I've met with a few solicitors over the past 2 years and the people I've have the privilege to deal with at K J Solicitors have been so wonderful! They show that they truly care about your situation a... See more

Company replied


Company details

  1. Divorce Lawyer

Written by the company

K J Smith Solicitors are specialist family and divorce solicitors who can provide you with support and guidance for issues involving; Divorce and Family Law, Wills, Trusts and Probate, Powers of Attorney and Deputyship Applications. We provide expert advice within an ecosystem of care. Divorce can be stressful and we are here to make things easier, we specialise in family breakdown and bereavement. Through understanding and prompt action, our family solicitors aim to provide practical solutions to help you resolve any family matters as quickly and as amicably as possible.


Contact info

Free 45 minute consultation

A no obligation appointment with an expert family solicitor.

4.7

Excellent

TrustScore 4.5 out of 5

180 reviews

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4.7

All reviews

(180)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Divorce Solicitors

I'm very happy with the service of Sofie Corbin and Kate Evans (Oxford branch). They kept me updated throughout the process and advised me pragmatically as well as legally.

3 April 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Marie,
Thank you for taking the time to leave such a positive review of your experience with Sofie and Kate. We at KJS are delighted to hear how supported you felt throughout and wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Excellent service

The service I received from Aaron O’Malley was excellent. He was well prepared, listened and gave good balanced advice. I recommend him highly.

24 March 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Chris,
Thank you for taking the time to leave such a wonderful review of your experience with Aaron O'Malley, he is one of our best. We at KJS are delighted to receive your recommendation and pleased to hear how supported and listened to you felt throughout. We wish you every success in the future.
Kindest regards,
K J Smith Solicitors

Rated 5 out of 5 stars

I wished to update my Will and searched…

I wished to update my Will and searched the website for suitable Solicitors and chose KJSmith
Spoke to Holly the Legal Secretary who forwarded questionnaire and other documents to enable them to work for me
A meeting was arranged with Rachelle Moore at the Woodley office
I explained my wishes and requirements and Rachelle explained the the legal aspects together with advice on tax & inheritance - very helpful
A draft was made and approved and visited Woodley office for signatures of final document
Would recommend this organisation for their professional service - with extremely friendly helpful nice people

24 March 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Michael,
Thank you for taking the time to leave such a positive review of your experience with Holly and Rachelle. We at K J Smith are delighted to hear how supported you felt throughout and to receive your recommendation. We wish you every success in the future.
Kindest regards,
K J Smith Solicitors

Rated 5 out of 5 stars

Professional and efficient service

Worked with KJ Smith on to receive grant of probate and found their service to be efficient, professional and courteous. Would happily work with them again.

28 March 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Paul,
Thank you for taking the time to leave such a lovely review of your experience with K J Smith Private Client team. We are delighted to hear how supported you felt and wish you every success in the future.
Kindest regards,
K J Smith Solicitors

Rated 5 out of 5 stars

Expert advice from Eleanor Tanner

I recently engaged the services of Eleanor Tanner based in the Newbury office of K J Smith solicitors.
Seeking advice with my Separation Agreement, at all times I found her answers detailed, comprehensive and thorough.
It felt like 'expert' level advice, exceptional for a young solicitor. At the same time, when clarification was required, Eleanor was also approachable.
Eleanor is a valuable member of the K J Smith team and I recommend both her and the firm.
Richard S

10 March 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Richard,

Thank you so much for this wonderful review of both Eleanor and the firm , El applies empathy and integrity in all that she does and we are so lucky to have her as an integral part of the team.

Thank you for choosing K J Smith Solicitors, Richard.

Rated 5 out of 5 stars

Good overall experience

Shakira listened and understood my requirements and explained what the best course of action to take would be. Clear in pricing and estimation of the effort required made the whole process much easier to go through. Would recommend KJS.

7 March 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Paul Miller,
Thank you for taking the time to leave such a lovely review of your experience with Shakira. We at KJS are delighted to hear how supported you felt and wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

I initially saw Sofie Corbin for free…

I initially saw Sofie Corbin for free consultation, to discuss my situation.
I have worked with Sofie now for the last 2years, nothing is ever too much trouble, and she is always happy to explain things if I am unsure of anything.
It is very reassuring to have somebody this competent in your corner.

2 March 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Lucy,

Thank you for taking the time to leave such a wonderful review of your experience with Sofie Corbin. We at KJS are delighted to hear how supported and reassured you felt and wish you every success in the future.

Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Excellent

My advice to anyone going through a divorce, would be to ensure that they have a solicitor that they trust to support them during the process. Kulbir Rahi and her team at KJ Smith Solicitors were an amazing support to me throughout my very long, drawn out divorce. At all times their professionalism and guidance was invaluable. Emails and queries were always answered promptly and no question felt too insignificant. I was kept fully informed of progress throughout and I was always able to speak to someone from the team regarding my situation. I could not have wished for better support during this most difficult period of my life. Thank you.

17 February 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear SP,
Thank you for taking the time to leave such a lovely and heartfelt review of your experience with Kulbir Rahi, she is one of our best. We at KJS are delighted to hear how supported and well informed you felt throughout and wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Friendly practical advice

14 February 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Taz,

Thank you for taking the time to leave such a lovely review of your experience with KJ Smith, we are always delighted to receive such positive feedback and wish you every success in the future.

Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

divorce matters

All my proceedings have gone well. I have noticed I had the upper hand on a couple of occasions as the other solicitor we were dealing with didn't notice the finer details. Its reassuring my legal representative knows their area of expertise which is exactly what you want.

12 February 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Laura,
Thank you for taking the time to leave such a positive and heartfelt review of your experience with KJS. We are delighted to hear how supported you felt throughout your matter and wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Anna was really kind and helpful

Anna was really kind and helpful , very easy to talk to and sympathetic to our situation , she gave us good solid advice which will help us prepare for any future matrimonial problems my daughter should encounter in the future

6 February 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Jeffrey,

Thank you for taking the time to leave such a lovely review of your experience with Anna, she is one of our best! We at KJS are delighted to hear how supported and heard you felt throughout your matter and we wish you every success in the future.

Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Fantastic service

I spoke to Sofie for a free 45 minute consultation regarding some ongoing issues with an absent father to my daughter.
Sofie was extremely helpful and patient. She listened to me and ensured my questions were answered in great depth.
At the moment, I am still deciding whether court is the right thing to do but I would 100% feel comfortable with Sofie representing me in court and will definitely be reaching out to her if and when I decide to take matters further.
Sofie is an asset to the company! Thank you again for all your help and advice.

31 January 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Sammy,

Thank you so much for your wonderful review, Sofie is one of our very best. She puts her heart into all that she does and goes above and beyond for her clients. Thank you for choosing KJS, we are here for you should you ever need us.

Rated 5 out of 5 stars

Emily Wood

Emily Wood, Associate Solicitor for KJSmith Guildford, has been expertly steering me through the choppy waters of my divorce finances.
I have found her to be an astute professional with a calm, self-assured manner.
Emily has been supportive and sensitive to my needs, financial or otherwise, patiently addressing and acknowledging my own suggestions and queries, yet decisive and firm where needed.
Communication with Emily has been incredibly punctual, efficient and informative.
It is reassuring to feel that there is someone out there who will fight my corner and help me see my issue through to its positive end, and Emily is that skilled individual.

1 February 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Mary,
Thank you for taking the time to leave such a lovely review of your experience with Emily Wood, she is one of our best! We are delighted to hear how supported and heard you felt throughout and we wish you every success in the future.
kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Of 4 solicitors contacted for divorce…

Of 4 solicitors contacted for divorce advise and costs this company was competitive and the only one that offered a face to face appointment. My meeting with Emily Wood was assuring with sympathetic understanding which gave me confidence in her professional abilities in representing her company and has shown patience with kindness assisting me n this difficult time .

31 January 2024
Unprompted review
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Reply from K J Smith Solicitors

Dear Rosemary,
Thank you for taking the time to leave such a heartfelt review of your experience with Emily. We at KJS are absolutely delighted to receive such positive feedback and wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Laura Gusatu's Exceptional Service

I recently engaged the services of KJSmith for a child arrangements case, and I cannot speak highly enough of Laura Gusatu. As a father, I initially approached the situation with apprehension, fearing an inherent bias in the court system towards mothers.
However, my experience proved this concern unfounded.

From the outset, Laura was outstanding. She immediately put me at ease with her transparency about the entire process and the associated costs.
Her recommendation of a barrister who matched her thoroughness and professionalism further solidified my confidence. The team worked tirelessly, addressing every question and concern I had with diligence and care.

The outcome was exactly what I hoped for, and I am convinced that it would not have been possible without the exceptional support of Laura and her team. Their efforts have restored my faith in the system, demonstrating that fathers are just as important as mothers in these proceedings. I am immensely grateful to Laura and KJSmith for their dedication and support throughout this journey.

28 November 2024
Unprompted review
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Reply from K J Smith Solicitors

Dear Mark,
Thank you for taking the time to leave such a lovely review of your experience with Laura, she is one of our best! We at KJS are delighted to hear how supported and at ease you felt throughout and we wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Rachael Stephen at KJ Smith Solicitors

I highly recommend Rachael Stephen at K J Smith Solicitors. I am forever grateful to Rachael for her excellent service with filing the prohibited steps order application - she supported me with achieving the best possible outcome at this stage of my divorce proceedings.

Rachael has provided me with many incredibly helpful and specifically tailored advice to my situations regarding the divorce proceedings, prohibited steps order and child arrangements order - every single one of her advice has been absolutely spot-on and invaluable especially dealing with an extremely difficult ex-partner.

I was also really touched when Rachael was happy to consult with me f-2-f for extra one hour overtime during our free 30 minutes initial consultation meeting - Rachael was extremely empathetic, professional and knowledgeable.

I have now come back to Rachael for her excellent support with the draft child arrangements order in preparation for my next hearing.

18 December 2024
Unprompted review
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Reply from K J Smith Solicitors

Dear Kana,
Thank you for taking the time to leave such a positive and heartfelt review of your experience with Rachael. We at KJ Smith at delighted to receive your feedback and wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Emily wood has been very helpful and I…

Emily wood has been very helpful and I am very happy with the service so far and she has been very patient many thanks Adrian

22 January 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Adrian,
Thank you for taking the time to leave such a lovely review of your experience with Emily. We at KJS are delighted to hear how supported you felt and wish you every success in the future.

Kindest regards,
KJ Smith Solicitors

Rated 4 out of 5 stars

My ongoing divorce case was taken on by…

My ongoing divorce case was taken on by Emily Wood who has been efficient, professional and supportive in what has been a very difficult and stressful time in my life. She takes no nonsense from my husbands ridiculous objections to everything and strives to move the case forward as quickly as possible. I would thoroughly recommend her services.

23 January 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Maureen,
Thank you for taking the time to leave such a lovely review of your experience with Emily. We at KJS are delighted to hear how supported you felt throughout and we wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 5 out of 5 stars

Kulbir has been brilliant

Kulbir has been brilliant, very knowledgeable and helpful and found me a great barrister. Whilst I’m not happy with the judges ruling, without her assistance it could have been a lot worse!

22 January 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Dan,
Thank you for taking the time to leave such a lovely review of your experience with Kulbir. We at KJS are delighted to hear how supported you felt throughout and wish you every success in the future.
Kindest regards,
KJ Smith Solicitors

Rated 1 out of 5 stars

Unprofessional not good value for money

I have instructed Kate Evans to help me with my tolata and child arrangements. I didn't got so little advice on my options. So lack of comunication when I couldn't reach her first week. I have told her my position what I would like there was no advice on the risks I'm taking with my original proposal or explaining the process clearly. She has send one email with tolata to my ex partner she got respind from him and without any advice or shared her opinion she asked me what is my next step. I have raised concern that I don't feel this is right she explained that I should have taken the lower proposal from my ex partner even thought what I was asking for was already much less than I'm entitled to by law to safe money on legal cost. I don't think this approach is great from solicitors you paid so much money for. They are not on your side they are only going after your money and use advantage over vulnerable people who seeks help. They are not the ones who will genuinely try to help you only take as much money as they can from you. When I have decided to leave and go with different law firm who I spoke and they explained me everything in clear way and told me all my options and the risks I am taking with the original proposal I got email from Kate Evans that they will not transfer my file to new solicitor as there is outstanding balance on my account for work has been done. Eventhought I had still some money there. I had to question this billing as i have not been informed and i didnt instruct them to do anything. She said there was additional work and charged me for even responding to my emails about my complain of her work. The advice she told me to accept the proposal from my ex partner cost me 144 pounds plus vat. The aproximate cost supposed to be around 5000 but only 1 email to my ex partner and his respond cost me £1800. Only after speaking to another law firm I realized how wrong this firm opperate.

9 December 2024
Unprompted review
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Reply from K J Smith Solicitors

Dear Ivana,
We are deeply saddened to receive your negative review. At KJS, we take every piece of feedback seriously and strive to provide all our clients with the highest level of service.

As officers of the court, we are bound by legal obligations that guide our actions. We would clarify that as our internal process has begun, we therefore must refrain from any further commentary in this forum.

We are committed to addressing any further concerns and working towards a satisfactory resolution.

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