Got it for Christmas. Contacted the manufacturer and they want all this information for warranty. Prolly so they can say we will not stand by our crap product. Known issues, no updates to their produc... See more
Company replied
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See what reviewers are saying
Lovely retro design clock that tells the time perfectly but let down as the tail and eyes stop moving very often, which is really frustrating. We have rejigged it and moved its position but it will on... See more
The service was excellent, my question was promptly answered and my order dispatched very quickly, five stars for that! Sadly though, the product itself is a bit of a disappointment - the animation o... See more
Company replied
Recieved a Kit Cat Klock Crimson Royale as a gift from my partner for my birthday . Despite lots of attempts and following ‘trouble shooting’ tutorials on the Kit Cat website we still can’t ge... See more
Company replied
Company details
Written by the company
The number one provider of Kit-Cat clocks in the UK
Contact info
17a Millbank, CV34 5TH, Warwick, United Kingdom
- info@kit-cat.co.uk
- kit-cat.co.uk
2.3
Poor
107 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Top notch
Fantastic customer service, wish all companies were like that! 5 stars
30 March 2019
Unprompted review
I was extremely impressed with the…Kit Kat clock
I was extremely impressed with the speed the order reached me. I ordered it for a Birthday present for my husband and wasn’t sure how quick it would arrive. I ordered it in the afternoon and it came the next day. Great service. Thank you.
19 February 2019
Unprompted review
Customer service truly second to none
Customer service truly second to none - Alex was so helpful. Alas my clock had been damaged in transit - a replacement was sent out the next day. Very much appreciated. Plus the Kit Cat clock itself is an absolute delight. You can't fail but smile just looking at it.
11 February 2019
Unprompted review
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