King Will Rings Reviews 285

TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

I love king will rings. I had 3 but lost one due to wrong size. Beautiful rings, great quality, n now even more variety that when I ordered my 1st ring! I love all the styles and will keep buying from... See more

Rated 5 out of 5 stars

Amazing, heavy, solid, beautiful workmanship! My fiance just started wearing so hopefully it withholds a man....ya know what I mean? Lol! Sooooooo unbelievably and 100% Satisfied customer. I will co... See more

Rated 1 out of 5 stars

The rings were great, good quality, quick shipping, exactly what we were looking for. Unfortunately, when we emailed about exchanging the rings for smaller sizes we received no response! I am actu... See more

Company replied

Rated 4 out of 5 stars

Being a retailer that carries KingWill my view is a little different than a typical customer. We don't have a huge flow of the product but it has become one of our more pushed lines. With the new ag... See more

Company details

  1. Jewelry Store
  2. Clothing Store

Information provided by various external sources

Welcome to King Will official website - one of the most popular brand of men's wedding bands in the US. Free shipping, free exchange, free return and life time warranty.


Contact info

4.0

Great

TrustScore 4 out of 5

285 reviews

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Rated 5 out of 5 stars

Nicej

Nice. Julst the right size. I was having trouble finding a size that would stay on my finger. The look is good also

8 April 2018
Unprompted review
Rated 4 out of 5 stars

Love the design of the DOU tungsten…

Love the design of the DOU tungsten black/silver with rose gold. I bought this ring just to wear to work. I work in a hospital and don’t wanna wear my wedding band. I’m a size 7 and for some reason the King Will size 7 is a little loose so I don’t know if other customers have issue with sizing. I still gave 4 stars because of the price and the fast shipping and also the quality.

3 April 2018
Unprompted review
Rated 5 out of 5 stars

My second purchase from King Will.

My second purchase from King Will.
Site was easy to use
Had a good selection of products
Was reasonably priced
Checkout was painless
My new ring arrived as espected ... Just like my first purchase

2 April 2018
Unprompted review
Rated 3 out of 5 stars

Love the rings - but VERY UNHAPPY WITH CUSTOMER SERVICE AND I MUST RETAIN REFUNDS FROM PAYPAY

APRIL 9, 2018 UPDATE ISSUE RESOLVED

I wanted to update that I was contacted by Tracy Luo from King Will and she is working with me to provide refunds. Everything has been worked out on the positive side and Tracy has been very nice and helpful.

Bottom line, HAD I MADE SURE I HAD THE CORRECT RING SIZE BEFORE ORDERING I WOULD HAVE HAD A POSITIVE EXPERIENCE FROM THE GET GO. I wouldn't hesitate to order King Will rings again but I think they have some tweaking to do as far as customer service. They do aim to please it's just that with today's technology it should and can be a much smoother process.

I wouldn't hesitate to recommend the rings but if in doubt about your ring size don't order until you know for sure!

Subject: Return/Refund Fwd: Re: Your Brandline order has shipped (KW-100000802) and New Order Confirmation

This is my fourth attempt to contact you through e-mail. My first and third attempts were sent through your website last week and I have no record of it since it was sent from your site (but would have been on 3/19 and then again today. My second attempt was on 3/20 below and this is my fourth.

I'm getting concerned as I've placed two orders through your website. The first was on 3/13 (Order ID KW-100000802) which was shipped/received; however the rings must be returned as they do not fit so I need a return label.

The second order was placed on 3/19. I have PayPal confirmation for second purchase for $60.47; however to date (it's 3/22 I've not received an e-mail confirmation of my order, shipping confirmation, etc. from you.

There is no contact information on your website, other than an e-mail address. Please advise asap otherwise, I feel I will need to contact PayPal for refunds and I would really just rather return for refund and receive the new rings.

Thank you in advance.

THE E-MAIL ABOVE WAS SENT TO DIRECTLY THROUGH KING WILL WEBSITE TWICE, ONE TO BRANDLINE, ONE TO MAXLEAD, ONE MAKETINGKINGWILL AND STILL NO RESPONSE!!!! IF THEY CONCACT ME BY DAY'S END I'LL AMEND MY REVIEW.

26 March 2018
Unprompted review
Rated 5 out of 5 stars

Too good to be true.

These are great quality products for an awesome price! Everything about this company impressed me. From the mission statement, to the choices, and man oh man the price. It was one of those things I couldn't believe. Like "No way? That can't be right?" I got my ring and it was perfect! It's a man's man's man ring. My original plan was to only use it temporarily until later buying some overly expensive platinum whatever, but... meh, this is perfect. Why waste money on some brainwashed idea of what metal I should wear? These are men's rings, for men who think functionality and cost are more important than being able to tilt up their nose and say "this is platinum" in a snooty voice. LOL

16 March 2018
Unprompted review
Rated 4 out of 5 stars

Good

It came on time and everything, I just ordered the wrong size and found out too late. There isn't an easy place to see if I can return it or exchange it for the right size. Other than that this was a very easy process/

13 March 2018
Unprompted review
King Will Rings logo

Reply from King Will Rings

Dear Trinity,

Really sorry for the inconvenience caused to you. Actually if the ring size you received does not fit you well, you can contact our customer service team to exchange the original ring for another ring size. They will help you out asap. BTW, we will also to make improvement about our system and make the exchange easier.

Rated 5 out of 5 stars

Extremely happy with service and…

Extremely happy with service and quality of the ring. first ring I have bought in over 20 years and would absolutely recommend King Will Rings to anyone. Only caveat is if you would like it engraved you need to do that up front when you order it.

6 March 2018
Unprompted review
Rated 5 out of 5 stars

Ordered an engagement ring for my…

Ordered an engagement ring for my boyfriend here, he absolutely loves. Ring arrived exactly when it said it would and we had zero discrepancies from screen to physical product, will be recommending and ordering from here again.

5 March 2018
Unprompted review
Rated 2 out of 5 stars

Customer Service

Beautiful ring of high quality but have been trying to get in touch with them for months about an exchange in size and never got a response!

20 February 2018
Unprompted review
King Will Rings logo

Reply from King Will Rings

Dear Carolina, really sorry for the confusion. Once we received your message, we will try our best to reply you asap. Could you please provide us your order# and the purchase channel? We can check what the problem is and help you out asap. Please give us a chance make up.

Rated 5 out of 5 stars

Love LOVE LOVE the ring

Love LOVE LOVE the ring ! Came in perfect time , there were a few hiccups because the first ring was out of order but this is perfect

10 February 2018
Unprompted review

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