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Kinguin.net Reviews 112,315

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, often finding them significantly lower than on other platforms, making it an affordable way to expand their game libraries. Many people appreciate the smooth and efficient purchasing process, noting the website's ease of use and quick delivery of products. The service is consistently praised for its professionalism and responsiveness, with many consumers expressing satisfaction with their overall experience. However, some customers also noted occasional issues with non-functional or already-used keys, particularly with mystery games or digital subscription codes that stopped working. A few other people also felt that the requirement to set their Steam profile to public for certain purchases posed an unnecessary risk to their account.

What people talk about most

Product

People report positive experiences with product. Many customers praise the quick and easy purchase process,... See more

Price

Consumers consistently express satisfaction with the pricing, often finding games and products at... See more

User experience

Customers had positive experiences with user experience. Reviewers frequently highlight the ease of use, with... See more

Service

Users describe positive interactions with service. Customers consistently praise the fast and efficient... See more

Website

Reviewers mention positive feedback about the website. Many customers express satisfaction with the platform,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using Kinguin for a while now, and there are two things that stand out for me as an Indonesian buyer. First, the payment options are fantastic. It’s a huge relief that they’ve integrated loc... See more

Company replied

Rated 5 out of 5 stars

If you’re someone who loves expanding your game library without spending a fortune, this is exactly what you need.it makes building a collection both fun and affordable. Definitely worth checking regu... See more

Company replied

Rated 5 out of 5 stars

I am satisfied with my purchase of Windows 11 Pro. The delivery was quite fast, and although there were some initial issues, they were resolved quickly with the help of the support team. Communication... See more

Company replied

Rated 5 out of 5 stars

I have used Kinguin for years. Their website makes purchasing products is quick and easy at a good price. Over the last 10 years I have had a couple technical difficulties but they were quick to sol... See more

Company replied


Company details

  1. Gaming service Provider

About Kinguin.net

Written by the company

About Us

From our beginnings in 2013, we’ve been building our Kinguin community - fast forward to now - and there are almost 15 million ardent fans! We’ve come a long way but guess what, we’re just getting started….

As the original games marketplace, we have always believed in creating an open accessible platform. Today, we love connecting gamers with sellers to give them the best, most competitively-priced games in the world.

Our Customer Service

In case of any issues with the product, we highly recommend using our "Report a problem" button. It will significantly speed up the process of resolving the matter.

You may find this feature in the product Activation details, FAQ, and under the "My Game key is not working" topic while creating a ticket.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

112K reviews

5-star
4-star
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2-star
1-star

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great offers and u can pick who to buy…

Great offers and u can pick who to buy from to have no worries at all was actually a nice experience and was super fast

25 April 2026
Kinguin.net logo

Reply from Kinguin.net

Hi there,

We truly appreciate you taking the time to share your review with us. Your feedback is incredibly valuable and plays a key role in helping us enhance our services.

If there’s anything else you’d like to share or discuss, please feel free to reach out. We’re always here to assist you.

Kind regards,
Megumi

Rated 5 out of 5 stars

Cheap and fast delivery

Fast, easy and cheap as allways!
Delivery is instantly after buying, everytime I have ordered.

Easy to get help if needed, maybe take a couple of days. But that's understandable, always get the info I need when asking for info!

25 April 2026
Kinguin.net logo

Reply from Kinguin.net

Hi there,

We truly appreciate you taking the time to share your review with us. Your feedback is incredibly valuable and plays a key role in helping us enhance our services.

If there’s anything else you’d like to share or discuss, please feel free to reach out. We’re always here to assist you.

Kind regards,
Megumi

Rated 5 out of 5 stars

It was a good experience and quick the…

It was a good experience and quick the process. More r the good prices. I appreciate and thanks alot.

14 April 2026
Kinguin.net logo

Reply from Kinguin.net

Hello,

It’s great to hear that you had a positive experience with us!

Our team will be happy to hear that their hard work has paid off! Should you have any questions, please do not hesitate to contact us at once!

Cheers,
Shiz

Rated 4 out of 5 stars

Wait...

I had to wait a little bit longer...

24 April 2026
Kinguin.net logo

Reply from Kinguin.net

Hello,

Thank you for an excellent review! Great to hear you've had a wonderful experience with us on all fronts!

Feel free to share it with others and we hope you come back soon!

Kind regards,
Shiz

Rated 5 out of 5 stars

good website

19 April 2026
Kinguin.net logo

Reply from Kinguin.net

Hello,

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

Cheers!
Shiz

Rated 1 out of 5 stars

The licenses they sell do not work

The licenses they sell do not work, don't waste your money

25 April 2026
Unprompted review
Kinguin.net logo

Reply from Kinguin.net

Dear CZB,

We would like to apologize for any trouble you may have been subjected to.

With that said, we were not able to locate you on Kinguin using the information you provided with your review.

Therefore, we have to ask you to provide us with your order number (as this is the main detail that will allow us to distinguish your case) - you can simply edit your review and provide it in its text.

Only when having such information will we be able to find the issue you are reporting on our side and provide you with a solution specifically for your problem.

Our team is looking forward to receiving more data from you, so we are able to solve your issue directly.

Kind regards,
Shiz

Rated 5 out of 5 stars

Very good and fast

Very good and fast! great service

14 April 2026
Kinguin.net logo

Reply from Kinguin.net

Hello,

Thank you for an excellent review! Great to hear you've had a wonderful experience with us on all fronts!

Feel free to share it with others and we hope you come back soon!

Kind regards,
Shiz

Rated 5 out of 5 stars

discount all the time

discount all the time

10 March 2026
Kinguin.net logo

Reply from Kinguin.net

Hello,

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

Cheers!
Shiz

Rated 5 out of 5 stars

Best website for digital products hands…

Best website for digital products hands down! I tried a different site G2A and was completely ripped off. Have never had an issue with Kinguin and their sellers even when there’s been a hiccup in the process!

24 April 2026
Kinguin.net logo

Reply from Kinguin.net

Dear John,

It is wonderful to hear that you had a positive experience with us.

We would also like to let you know that we have contacted you regarding this matter under ticket number 1781246. You can access it at any time through the following link: https://kingu.in/MyTickets.

Your feedback means a great deal to us, and our team will be very happy to know that their efforts have made a positive impact.

If you have any further questions or need additional assistance, please feel free to contact us at any time.

Kind regards,
Shiz

Rated 5 out of 5 stars

Good and fast

24 April 2026
Kinguin.net logo

Reply from Kinguin.net

Hello!

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Kind regards,
Shiz

Rated 5 out of 5 stars

Great service... recommend 5*

Very happy with the service I received from kinguin had afew issues with GTA 5 on the Xbox but they was quick to resolve the issue

9 April 2026
Kinguin.net logo

Reply from Kinguin.net

Hi!

We are very happy to see our customers leaving such solid feedbacks about Kinguin.

Our Team is grateful for your review.

Cheers,
Shiz

Rated 5 out of 5 stars

Works every time!

Every key we have purchased has worked flawlessly. We have never had to call Microsoft or reach out because of issues. We highly recommend. We have purchased more than 5 keys from here.

24 April 2026
Kinguin.net logo

Reply from Kinguin.net

Hello,

Thank you for an excellent review! Great to hear you've had a wonderful experience with us on all fronts!

Feel free to share it with others and we hope you come back soon!

Kind regards,
Shiz

Rated 5 out of 5 stars

Fast processing of order

Fast processing of order. Really good offer.

24 April 2026
Kinguin.net logo

Reply from Kinguin.net

Hello,

Thank you for taking the time to share your review with us. Your feedback is truly appreciated and plays an important role in helping us improve our services.

If you have any additional thoughts or concerns, please feel free to reach out—we’re always here to support you.

Warm regards,
Megumi

Rated 5 out of 5 stars

Rapid sending of code and it worked…

Rapid sending of code and it worked perfectly

24 April 2026
Kinguin.net logo

Reply from Kinguin.net

Hello,

Thank you for taking the time to share your review with us. Your feedback is truly appreciated and plays an important role in helping us improve our services.

If you have any additional thoughts or concerns, please feel free to reach out—we’re always here to support you.

Warm regards,
Megumi

Rated 5 out of 5 stars

price and service good

20 April 2026
Unprompted review
Kinguin.net logo

Reply from Kinguin.net

Hello,

Thank you for taking the time to share your review with us. Your feedback is truly appreciated and plays an important role in helping us improve our services.

If you have any additional thoughts or concerns, please feel free to reach out—we’re always here to support you.

Warm regards,
Megumi

Rated 5 out of 5 stars

Easy:

Received the key instantly. Great experience, will buy again.

9 April 2026
Kinguin.net logo

Reply from Kinguin.net

Hello,

Thank you for taking the time to share your review with us. Your feedback is truly appreciated and plays an important role in helping us improve our services.

If you have any additional thoughts or concerns, please feel free to reach out—we’re always here to support you.

Warm regards,
Megumi

Rated 5 out of 5 stars

They deliver at the price you are…

They deliver at the price you are seing, so you get what you want. At the end it might be some Extra Cents regarding your payment method, but just use a Coupon.

14 September 2025
Kinguin.net logo

Reply from Kinguin.net

Hello,

We sincerely appreciate you taking the time to share your thoughts with us. Your feedback means a great deal and helps us continue improving the services we provide.

If you’d like to share any further comments or concerns, please don’t hesitate to reach out—we’re always here to listen and support you.

Warm regards,
Megumi

Rated 5 out of 5 stars

Very safe and trustfull payment

Very safe and trustfull payment. Only key website i trust 100%!!!

24 April 2026
Kinguin.net logo

Reply from Kinguin.net

Hello,

We sincerely appreciate you taking the time to share your thoughts with us. Your feedback means a great deal and helps us continue improving the services we provide.

If you’d like to share any further comments or concerns, please don’t hesitate to reach out—we’re always here to listen and support you.

Warm regards,
Megumi

Rated 5 out of 5 stars

So far so good

24 April 2026
Kinguin.net logo

Reply from Kinguin.net

Hello,

We sincerely appreciate you taking the time to share your thoughts with us. Your feedback means a great deal and helps us continue improving the services we provide.

If you’d like to share any further comments or concerns, please don’t hesitate to reach out—we’re always here to listen and support you.

Warm regards,
Megumi

Rated 5 out of 5 stars

Everything was ok.

Everything was ok.

14 April 2026
Kinguin.net logo

Reply from Kinguin.net

Hello,

We sincerely appreciate you taking the time to share your thoughts with us. Your feedback means a great deal and helps us continue improving the services we provide.

If you’d like to share any further comments or concerns, please don’t hesitate to reach out—we’re always here to listen and support you.

Warm regards,
Megumi

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