King Price Insurance Reviews 

80
•
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Worst experience with an insurance co ever trying to get a vehicle repaired is a nightmare as a client trying to get repairs done at a panel shop of your choice which is a right and ON THE PANEL OF... See more

Rated 5 out of 5 stars

I have been with King Price, since they first opened 14 years ago and have never had an issue, even though I have had a lot of claims. Their service via WhatsApp is a dream and they have a super cool... See more

Company replied

Rated 1 out of 5 stars

King price does not care about customers but itself. i was in an accident November 2022 and my car was fixed January 2023. i was called by Monica to acknowledge claim and advised not to take any payme... See more

Rated 1 out of 5 stars

Worst insurance company 😢😢, we paid household content insurance for years without fail or non payment.We had a break in, we lost everything. They never even compensated a cent. Like nothing, we did... See more

Company details

  1. Insurance Agency

Written by the company

Insurance that decreases monthly… Backed up with our own special brand of award-winning royal service. We’re shaking up the insurance industry, because we believe that price is king. And so are you.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

80 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 9% of negative reviews

Typically replies within 1 week

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2.3

All reviews

(80)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

I’ve had about 50 calls from Kingprice…

I’ve had about 50 calls from Kingprice for car insurance. These call centre agents think they’re in some kind of Wolf of wall street movie with the way they try to get your money.
Constantly cold calling with no real lead.
Can someone say 0,01 conversation rate?

31 May 2023
Unprompted review
Rated 1 out of 5 stars

King price does not care about…

King price does not care about customers but itself. i was in an accident November 2022 and my car was fixed January 2023. i was called by Monica to acknowledge claim and advised not to take any payment from the guy who bumped. i honestly regret not taking that access money of R5500. everyday when i call its a story after story. Her attitude stinks, she does not care when talking to client or sympathize. I'm going to write this review in every social media platform to voice out my experience with King price. Done with Facebook, next stop twitter.

30 November 2022
Unprompted review
Rated 1 out of 5 stars

Useless parasites

I was in an accident 2weeks ago logged my claim the next day and send all the necessary documents. Assessments were also handled quickly but after that, I got no feedback every time I make contact they looked into it, and even today they still don't have an answer for me please do not sign up with this useless company.

17 April 2023
Unprompted review
Rated 1 out of 5 stars

Bad service access very high needs to…

Bad service access very high needs to pay R9500 access for a key that was charged R2500 and our housebreaking claim took 2 months and then get told not paying out affter 2 months because of alarm due to loadshed and power failure not going off I cannot see how this company was rate the best they should be the lowest.... and we had all evidence of suspects and the suspects was arrested .

And my keys stolen in housebreaking was different claim and payment of R9500 for a key it's crazy and after dealing with 3 persons on phone number 3 puts me back to number 1 again sorry mam I was supposed to help you after 40 minutes on phone asking all details are you aware your access is R9500 ? What a waste of time and airtime

21 February 2023
Unprompted review
Rated 1 out of 5 stars

Please he careful of who you trust your vehicle with inhad a bad experience with King Price and Ross Champion panel beaters

Worst insurance company to be with. My vehicle was repaired by a panel beater who is on their database
When I picked my vehicle the speakers in my car was not working ,I contacted king price insurance and the service provider they did absolutely nothing about it ,also repairs to the drivers door was nothing major just a scratch but the door was removed and not even put back properly ,I submitted video footage and other evidence including a diagnostic report that states clearly the vehicle was in their possession when the speakers was tampered with.
This matter is going on from October 2022 till this date .

11 October 2022
Unprompted review
Rated 1 out of 5 stars

Do not use this insurance

Pls be very careful of King Price, we signed up, our debit order was supposed to come off end of December. Due to various tragic circumstances in the family, when ask for my bank details, I must have given a number incorrectly. I received a sms on the 5/01 debit order not taken off, I phoned immediately to find out why, / followed up daily asking why debit order not taken off. And to make matters worse, we had an accident the same week, insurance have now just flat out denied claim. I had just been retrenchment, my grandson diagnosed with leukemia, we did our due diligence in continually f/up. How is this acceptable, its almost as if they hung on about taking off debit order so the could deny the claim

9 January 2023
Unprompted review
Rated 1 out of 5 stars

Decline a gyser claim as they say don't…

Decline a gyser claim as they say don't know what gyser I had so it os not covered but take insurance payments every month sick and will be cancelled

1 November 2022
Unprompted review
King Price Insurance logo

Reply from King Price Insurance

We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to yourcouncil@kingprice.co.za

Rated 1 out of 5 stars

SPAM SPAM SPAM

Despite being on the national marketing opt out register and multiple times asking to have my contact details removed, they wont stop emailing and messaging. It is abusive and intrusive. Clearly an unreliable, unethical and scaly company.

5 September 2022
Unprompted review
King Price Insurance logo

Reply from King Price Insurance

We work with several 3rd party marketing affiliates who utilise their own databases for this type of marketing. Please provide us with the number you received the contact on as well as the number it came from so we can investigate further. Please email this info to king@kingprice.co.za

Rated 1 out of 5 stars

Disappointed

I called king price 0n 16/07/22 & specifically told them to start my debit order in August but they did it this month 28/07/22 I want answers

28 July 2022
Unprompted review
King Price Insurance logo

Reply from King Price Insurance

Please email us your detailed concerns and policy details to king@kingprice.co.za

Rated 1 out of 5 stars

Cellphone claim nightmare

They look for every reason not pay.We got robbed of our phones by 4 gunman while attending a course at church on the 20th of June.I submitted the claim on the following day.They requested a copy of police report, ITC blacklist number, proof of purchase,phone box as well as record of device last use from service provider. I submitted everything on the 23rd of June. A week later after doing many enquires on why the claim is taking long I was told that on my statement I said I last used my phone on the 20th of June but on the document from mtn it shows the 20th of May.I contacted mtn and they explained that they only have access to the records of outgoing calls only not received calls or internet usage. I have been going up and down to different mtn branches only to get same response. I have put so much effort and it has been a stressful experience. They continued to debit my account.This is not fair because I have no control of what MTN can not provide and one of the consultants told me the that Insurance companies usually track phone usage themselves not the service provider.

6 July 2022
Unprompted review
Rated 1 out of 5 stars

With numerous attempts to get a hold of…

With numerous attempts to get a hold of King Price with regards to my Tyre&Rim claim, i have now grown impatient and annoyed at he fact that i have received no help and no answers within 14 days,with all pictures/documentation being sent, one would think a speedy service will pursue, unfortunately the same excuses have been giving such as,
"We are understaffed and we will call you back/you will hear from us latest today"

It may seem petty that one has to argue to get 1 rim and 1 tyre fixed but the safety of you and your new born child comes first, one cannot drive with THREE 18" wheels and one 14" wheel throwing the balance and wheel alignmemt completely off.

I am writing this in hopes to get actual help and not false hope, there is no use paying for extra services if you have to continuously beg for results!

26 June 2022
Unprompted review
Rated 1 out of 5 stars

Worst Insurance Company

This is the worst experience ever received.
If you are in a accident and they decide your vehicle is a write of they send it to different auction houses with out your knowledge or permission. They put it up for auction without paying the claim. After they have moved it to these auction houses they inform you that they won't pay your claim. IT IS A REJECTED CLAIM

4 June 2022
Unprompted review
Rated 1 out of 5 stars

King Price will not pay out your claim

My fiancé's car has been written off more than a month ago and they still haven't paid out. Even with pressure from a lawyer they're still not having a slight bit of urgency. I brought family members and a friends to King Price Insurance. We'll all be moving to a different insurance agency after this disgusting experience. What's the point of having insurance and paying every single month just for them not to pay out. It's like talking to a stone wall when you contact them, you can't get anything out of them.

If you are considering King Price as an insurer, I really hope this review will deter you and spare you from the abysmal experience we've had. Carte Blanche should do a segment on these guys, as I'm sure we're not the only ones that have suffered in this way. Absolutely shameful.

4 May 2022
Unprompted review
Rated 1 out of 5 stars

This is the worst company who I have…

This is the worst company who I have ever dealt with, they do not reply to any e-mails that you send them and take premiums from your bank after you cancel your policy. If you want piece of mind with car insurance do don’t use the company.

21 December 2021
Unprompted review
Rated 5 out of 5 stars

Good Morning

Good Morning

I would like to share my review for the excellent service that I received from one of your employees Linda Mbhele hoping for the bright future with King Price Insurance company.

Regards
Mrs Nokwanda Mmncwabe

12 June 2020
Unprompted review
King Price Insurance logo

Reply from King Price Insurance

Thank you for your valued feedback :)

Rated 5 out of 5 stars

What an awesome company

What an awesome company. The culture is supurb! Will never leave King Price..

6 February 2018
Unprompted review
King Price Insurance logo

Reply from King Price Insurance

Thank you for your valued feedback :)

Rated 5 out of 5 stars

Great Service

Having made several adjustments to my policy and lodging two claims over the past 3 years, my interactions with King Price has always been of the highest standard and I am very impressed with their service! Staff is always extremely friendly, helpful and efficient and on top of it all they saved me a heap of money on my monthly premium and it keeps going down every month!

5 June 2015
Unprompted review
King Price Insurance logo

Reply from King Price Insurance

Thank you for your valued feedback :)

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