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Kingfisher Insurance Reviews 

618
•
TrustScore 4.5 out of 5

4.7

Insurance Broker
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Review summary

Created with AI, based on recent reviews

Looking at 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, often providing guidance and keeping them updated. The service is frequently described as efficient, easy to use, and straightforward, with many appreciating clear communication and quick processes. People also found the pricing to be fair and competitive, noting the company helped them secure excellent value and save money. However, some customers noted occasional issues with service quality, including unaddressed requests and concerns about staff attentiveness or knowledge.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, friendliness, and... See more

Service

Consumers find service to be positive, describing it as user-friendly, straightforward, and efficient. Many... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, patience, and... See more

Price

People report positive experiences with price, often highlighting competitive and reasonable costs compared... See more

User experience

Customers had positive experiences with the user experience, finding the service easy, user-friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Our account executive visited us several weeks before the renewal date to update his records with any changes needed. This gave him plenty time to find the best policy for us at a r... See more

Rated 5 out of 5 stars

We were working against a tight deadline but Dan pulled out all the stops for us. Especially appreciated as it was my first time at arranging rally insurance and Dan guided me through the process

Rated 5 out of 5 stars

Jim has dealt with all my business insurance needs for many years. He is always efficient and professional, nothing is a problem and I value his expertise and knowledge. He would always be my first st... See more

Rated 5 out of 5 stars

Allowed plenty of time on renewal date , discussed the policy over the phone got all answer’s requested.simple and no problems.

Company details

  1. Insurance Broker

Written by the company

Kingfisher Insurance provide market-leading insurance policies across a wide range of products including motor trade, classic vehicle, private client, motorosport and non-standard home insurance. We're focused on meeting the needs of our customers, by providing a traditional broker service and personalised, bespoke products.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

618 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(618)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Ok on the whole

Not much friendly communication during the process. Prices came out good but would have been nice to meet face to face and feel as though they knew our business to advise more personally like the good old fashioned Rep.

17 June 2026
Rated 5 out of 5 stars

A1 service at kingfisher…

I first had contact with kingfisher when i was syruggling to find the right cover for my recovery business Will and the team got me a blanket policy that covered every aspec of my business great service

16 June 2026

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