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Kinetichosting Reviews 326

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often noting the affordability of the prices for the quality received. However, some customers were dissatisfied with the customer service, mentioning instances where their concerns were not properly addressed, or they felt brushed off. A few people also reported issues with server stability and a lack of effective support in resolving these problems.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, speed, and knowledge.... See more

Service

Customers consistently note positive experiences with service, highlighting the quick and helpful support,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness, efficiency, and... See more

Price

Consumers consistently find the pricing to be very positive. Many reviewers highlight that the prices are... See more

Response time

Reviewers highlight the exceptional speed and efficiency of the support team's response time. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was unable to use the service provided by kinetic hosting due to poor health, immediately I was able to talk to a operator named "Kaitlyn" (removing the hassle of AI communication). Instantly she... See more

Rated 5 out of 5 stars

I don’t usually leave reviews, but Kinetic Hosting seriously deserves it. Every time I reach out with a question (even the silly ones 😅), their support team replies with patience, clarity, and a re... See more

Rated 5 out of 5 stars

Let's be brief, I purchased 32GB server package for 30$. This server has been running many modpacks from Casket of Reverie, Lucky block Invasion, Eternal MC 2, and finally settling on Beyond Depth... See more


Company details

  1. Gaming service Provider

Written by the company

Kinetic Hosting is a game server provider.


Contact info

4.8

Excellent

TrustScore 5 out of 5

326 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Why should you choose kinetic hosting?

Kinetic hosting runs smoothly even with larger groups the pricing is fair for the performance you get and setting up mods is a breeze no complicated steps or headaches a perfect balance of quality and ease that stands out from the rest!

28 November 2024
Kinetichosting logo

Reply from Kinetichosting

Hello,

Sorry it took me a while to get around to replying t your review.

Really appreciate the kind words! We’re glad to hear Kinetic is running smoothly for you, even with larger groups. Keeping things simple while delivering great performance is exactly what we aim for!

Thanks for using Kinetic
Chris
CEO @ Kinetic Hosting

Rated 3 out of 5 stars

outdated server hardware

Outdated server hardware.
The most expensive plan for minecraft (impact);
only gives AMD Ryzen 9 7950X, which is even worse than i9 13900k.. i do not recommend hosting a large
up to date modpack on this. also very expensive ram..

19 November 2024
Unprompted review
Kinetichosting logo

Reply from Kinetichosting

Thanks for the review. We tested all our hardware with a huge range of modpacks, and even our oldest spec hardware on the Budget plans can handle most large modpacks. Thousands of people every day are running large modpacks with no issues on our hardware. You don't need the most cutting-edge hardware to run a Minecraft server. This just adds extra cost for customers for what is really just a marketing point. CPUs from even 8 years ago can handle Minecraft just fine. Overall, in the hosting space, we offer some of the most modern hardware to our clients. Our website aways lists the worse CPU you could get in that spec. Most our Budget servers now offer 2288g, meaning our older CPUs are only from 2019

AMD Ryzen 9 7950X CPUs are not outdated, having only come out in 2022. You'll rarely see CPUs that have just been released being offered, as it takes time to upgrade hundreds of servers to new hardware, and you have to ensure the new hardware is stable. Take the i9 13900k CPUs you mention here—they have a number of faults that cause stability issues and even damage to the CPU. If you do a quick Google search, you should find more about that.

All our specs are listed before you order a server—they're not hidden. So if you want the most cutting-edge hardware, you know Kinetic Hosting might not be for you.

Our goal is to offer the best performance for the games we host, with an easy-to-use panel, a big feature set, helpful customer support, and all that at a good price point. Offering the latest hardware every year would mean we need to increase our prices, with no real benefit to the end customer.

Chris
CEO @ Kinetic Hosting

Rated 5 out of 5 stars

Support team first class!!!

Support team first class!!!

The support on Discord was incredibly fast. I am not a total computer noob but this was my first experience with a server. They were so helpful and got me up and running right away. 10/10 would recommend!!!

2 November 2024
Unprompted review
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Reply from Kinetichosting

Hello,

Sorry it took me so long to reply back to your review

Happy to hear our Discord support could get you up and running quickly. Starting with servers can be a learning curve, but we’re always happy to help! Thanks for the 10/10 recommendation!

Chris
CEO @ Kinetic Hosting

Rated 5 out of 5 stars

Great value, easy to use

The service has great value, the servers are stable, I've yet to run into CPU limits at all, and the sever panel is sensible and navicable. My only major complaint lies with the vertical layout for the server panel, it could use some work, but that's quite niche and I'll happily look over it for everything else Kinetic does right.

27 October 2024
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Reply from Kinetichosting

Hello,

Really happy to read you liked our service. Are you able to open a ticket with us to give feedback on your issues with the vertical layout? We can then use this to improve the UI.

Thanks!
Chris
CEO @ Kinetic Hosting

Rated 5 out of 5 stars

Great service

Been using their service for about 3 months now. I've been hosting a minecraft server with them and they are really helpful. Everytime I need assistance, they are quick to answer and get the problem resolved. I was having trouble with setting up a custom domain for my server and they helped me get it resloved with 1 hour.

2 November 2024
Unprompted review
Kinetichosting logo

Reply from Kinetichosting

Hello,

Sorry it took me so long to reply back to your review

Thanks for the great feedback! :D We're glad to hear you've had a smooth experience with us.

Chris
CEO @ Kinetic Hosting

Rated 5 out of 5 stars

Great Tech/Customer Support

The pricing of this service is affordable and good value for money compared to many other hosting services. but the more important bit is how great the customer support it. esspecially from their team members Cody Dupre, Chris, Carlton & Tj. very patient and happy to help esspecially for less tech savy customers. i haven't had an issue they have not been able to assist me with or resolve for me!

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Kinetic Hosting - The BEST Hosting Service on the Planet

Quality - Kinetic Hosting cuts zero corners when it comes to providing top-of-the line servers to their customers. I have been using their budget server to host Minecraft for me and a friend, and let me tell you their hardware is amazing. Server takes me around 10 seconds to start with 100 mods. Insanity.
Pricing - Their servers are priced very well. A 4gb, 3 Threads server costs $4 a month which was quite shocking to me since I used Bisect Hosting and Godlike Host before which are more expensive. Kinetic Host charges you a FRACTION of what the competitors would.
Customer Care - Great response times on their discord channel. Very helpful and patient. Im sure their support tickets on the website offers similar response times, I was just roaming around their channel and thought I’d ask a couple questions while I was there.
Competitors - Again, I came from Bisect Hosting where I was being charged 4 times as much for the same amount of ram. I have no technical complaints with Bisect, it’s just that they were too expensive for me. Godlike was cheaper but Kinetic Hosting offers the best prices with zero compromise.

I HIGHLY recommend Kinetic Hosting if you’re looking to rent a server.

26 September 2024
Rated 3 out of 5 stars

Average in most ways

The website isn't the easiest to figure out. Unlike other competitors, there doesn't seem to be an option to see who has logged in and when. I can't give admin status to someone offline. In addition, we have had a number of connection issues. It may kick someone from the server, and then refuse to allow them back on because it thinks they are still there. I can't kick that person off manually, and must instead reset the server every time it happens.

25 September 2024
Kinetichosting logo

Reply from Kinetichosting

Hello,

Thank you for leaving a review. I took a look at your server, and it appears you're playing modded Minecraft.

You can OP someone at any time by running the OP command in the console, even if they are offline.

Regarding seeing who has logged in and when, this is on our roadmap and will be added to our panel with the release of our updated player manager. We add features to our panel based on customer feedback, and with other items being more requested, this hasn't been prioritized yet, but it's definitely planned.

As for the connection issues, I'm sorry to hear you've been experiencing problems. Players getting stuck in the server typically points to a mod causing an issue rather than a problem with our service. Whatever the issue, please open a ticket with our support team so we can look into it for you.

Regards,
Chris
CEO @ Kinetic Hosting

Rated 5 out of 5 stars

Best server hosting experience

Best server hosting experience I've ever had, no contest

Support: Incredibly helpful and kind
Ui: intuitive, and constantly updating for the better, recently having an update, where you can install minecraft modpacks a LOT easier

25 August 2024
Rated 5 out of 5 stars

Minecraft Hosting, Plugins, Mods, Full Customization

**Features Provided for Minecraft Servers.**
Kinetic Hosting lets you choose not from a list of provided mods and plugins but it lets you upload your own using a efficient sftp uploader. I've personally used filezilla. You can also just upload files to their website directly if you prefer.

Kinetic Hosting has a UI which provides installers for forge and plugins but if you want to do both you'll have to get your own installer. Which is fairly easy.

Kinetic Hosting lets you pick your CPU threads and Ram. If you're looking to run a 1.20.1 non laggy server of like 5 people with 50 mods (no machine mods) and 5 plugins then you can pay only like 4$ which is reasonable. You can pay 12$ if you're looking to run something with more mods or players. You do have to pay for a custom IP that's not just a jumble of numbers.

Kinetic Hosting has a very user friendly UI which lets you run automatic scheduled commands so that's nice. Additionally Kinetic Hosting lets you easily set players to moderator or banned. It lets you provide staff accounts some level of access to the server console/files if you wish.

**The Alternatives to Kinetic Hosting.**
Sure, you could run a server on your own machine but that usually consumes quite a bit of electricity and requires you to dumpster dive for computer equipment to run it on. Also that old computer equipment can break down and people can brute force ping connect to your computer's IP to force the server offline. Kinetic Hosting's servers are 24/7 and they manage the actual maintenance of the hardware running the servers.

I used to use Aternos/Exaltron. Aternos is free but not 24/7 which means you can't advertise your server on certain reddit pages. Exaltron is very pricey.

I also used to use Shockbyte. Shockbyte is a little bit pricer than this service as of now. Shockbyte also basically migrated my server to a new website at one point but they didn't move my automatic scheduled commands. They also screwed up the server installation and when I went to reinstall the installation it deleted all my files. I recommend using Kinetic Hosting rather than Shockbyte since Kinetic Hosting provides the UI and features like Shockbyte but doesn't come with all these strings attached. Oh also, if you want to run mods with plugins on Shockbyte, tough luck because there's weird error messages as well as crashing if you use a custom.jar file like arclight, mohist, or magma (btw as of right now magma has a 0 day exploit so...maybe steer clear of them). Kinetic Hosting lets you actually run arclight and mohist and doesn't generate error messages/crash.

I used Pebblehost briefly and they seem okay but they don't let you use scheduled commands unlike Kinetic Hosting as far as I'm aware. Their UI is also less user friendly and robust.

26 August 2024
Unprompted review
Rated 5 out of 5 stars

Best Hoster

I´m a Partner and they really have good things. The support is very good and fast. The Service´s are also very good. I have a server and it runs very well!

11 August 2024
Unprompted review

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