Kinetic Estate Agents Reviews 

306
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, approachable, proactive, and always willing to go above and beyond throughout the entire property journey. People consistently note that team members keep them fully informed and provide quick, accurate answers to any questions that arise. Consumers truly appreciate the excellent service provided, highlighting how smoothly transactions and complicated sales are managed from initial valuation to final completion. Buyers and sellers alike recommend the business without any hesitation, praising the remarkable dedication, professional guidance, and consistently clear communication. Reviewers emphasize that working with such a supportive team significantly reduces stress during what can otherwise be a very complicated process.

What people talk about most

Staff

People report positive experiences with staff, highlighting a professional and dedicated team that... See more

Service

Consumers find service to be positive, highlighting professional and straightforward communication throughout... See more

Customer service

Reviewers express high satisfaction with customer service, highlighting proactive communication and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We switched to Kinetic after being a bit underwhelmed by our previous agent. What a difference. They do the basics really well, i.e., answer calls, respond to emails etc. and all very quickly. That... See more

Rated 5 out of 5 stars

Jo has been amazing all the way through my sale which was a long and at times a difficult process but I knew that she was always looking after me and chasing all parties all the way through. I would d... See more

Rated 5 out of 5 stars

Jo was absolutely fantastic, she constantly went above and beyond to help make the process go so much smoother . I cannot recommend kinetic highly enough, I would give 10 stars if I could! Well done J... See more

Rated 5 out of 5 stars

A fabulous company! Extremely helpful and great at kerping us fully informed about what was happening. We are currently buying a property in Lincoln which has been on the books of Kinetic. It was a co... See more


Company details

  1. Real Estate Agents

Information provided by various external sources

* We are a fresh and dynamic hybrid estate agency with a high street office who offer a traditional approach to selling along with an Online only service, both of which have low and fair selling fees and without compromising any level of service or marketing. * With a wealth of experience, we know what works to achieve the highest possible price for your property without the need to fund overpriced and pointless marketing techniques. We are able to keep our overheads low which enables us to pass these savings on to our customers. * We offer everything from professional standard photography, floorplans, virtual reality tours and we advertise on the major portals such as Rightmove, Zoopla and Prime Location.


Contact info

4.8

Excellent

TrustScore 5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(306)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

OUTSTANDING SERVICE LOOK NO FURTHER

I can’t recommend Kinetic enough. The service has been outstanding through the purchase of my first home, and nothing was too much! Special thanks to Jo, who understood that I wanted to buy this house asap, and efficiently flagged this up in the process. She handled any enquires in a matter of minutes, and was lovely and supportive as an extra!

15 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent communication, professional and friendly team.

Really pleased I chose to sell my house with Kinetic. The team were great and kept me well informed throughout. My house went from listing to completion in 4 weeks which I didn't even know was possible! Will definitely be recommending to friends and family. Thanks to all that were involved.

14 February 2022
Unprompted review
Rated 5 out of 5 stars

Efficient and friendly!

Great experience working with Kinetic in Waddington, Lincoln. They were so friendly and efficient, I would highly recommend. Their communication was amazing and they helped us to move into our new home as quickly as possible without any holdups.

4 February 2022
Unprompted review
Rated 5 out of 5 stars

Best in Lincoln!

Kinetic have been amazing from start to finish! We have recently purchased our first house with them and it couldn’t of been smoother. Matt was great when showing us around the property so friendly and put us at ease from the get go. Nina kept us updated throughout the buying process and made sure it was always running smoothly. On completion Chloe was always there at the end of the phone should be need anything. Cannot recommend them enough. Will definitely be using them in the future ☺️

15 December 2021
Unprompted review
Rated 5 out of 5 stars

The Kinetic team have been fantastic…

The Kinetic team have been fantastic with the sale of both my property (which was a grade I listed cottage) and my partners. The team were extremely professional from the start - from the first valuation meeting with Matt, and subsequent photos/ listing; through to the viewings with Nina; and the sale follow-up with Jo. We managed to sell both houses (and buy our new forever home) with them. Selling and buying houses is undoubtably stressful, but it would definitely been more difficult without the Kinetic Estate Agents team supporting us. Thanks.

29 November 2021
Unprompted review
Rated 5 out of 5 stars

Got quotes from three local agents

Got quotes from three local agents, Kinetic were keen and competitive.
Matt sorted out the listing quickly and answered any queries
Jo an her office team dealt with viewings and offers brilliantly, despite it being a very busy time for them
Once my house had sold Jo was relentless in pushing through a lethargic chain, keeping me informed at all times

Great service and great team

29 November 2021
Unprompted review
Rated 5 out of 5 stars

Great Estate Agents

Very helpful and friendly estate agents. Chased information for me when no one else would and efficient in all communication including quick, informative replies.

21 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent communication throughout

We put our property up with kinetic and sold within two weeks and completed within ten weeks, the whole process from start to finish was professional, smooth and efficient. Matt explained the whole process well and took some fantastic pictures the sales communication was great, in fact all communication with Matt Chloe and jo was exceptional. This was a fantastic experience from a small estate agent, I would highly recommend.

17 November 2021
Unprompted review
Rated 5 out of 5 stars

Great service from Kinetic

Great service from Kinetic.
As a first time buyer, Jo Foster really helped me along the way. Very fast responses and really helpful.

I would definitely recommend.

10 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I cannot praise this company enough, from the day we put our property on the market, until day of completion they were in constant contact to advise and help every step of the way. All the staff were just lovely and of course completely professional. Thank you to all the staff at Kinetic and a special thank you to Jo who really was a star and went above and beyond. An excellent service😀

7 November 2021
Unprompted review
Rated 5 out of 5 stars

Great company, Jo is amazing!!

Recently bought a property in Lincoln with the amazing assistance of Jo Foster. Jo was attentive, helpful, kept the wheels under what was a really fast purchase and above all was funny and cheery!

Fantastic service and a great team that really cares.

I can’t recommend them enough, especially Jo, she is a star!!

3 November 2021
Unprompted review
Rated 5 out of 5 stars

I couldn't fault the service I received…

I couldn't fault the service I received from Kinetic when selling my property. Nina initially provided me with the best valuation of all the estate agents I had come to value my property. Excellent marketing and photography from Matt which meant the property sold within 3 days of it going live. Jo was fantastic and kept me constantly updated on how things were progressing and went the extra mile chasing solicitors for updates. The communication was fantastic throughout, and the team were always happy to help. Brilliant estate agent and would highly recommend for anyone looking to sell their property!

22 October 2021
Unprompted review
Rated 5 out of 5 stars

Thank you Nina🏠

Nina has been absolutely fantastic throughout the entire process of us buying our first 🏡! Always able to get in contact and always promptly responding and sorting out everything just as quickly! I am so happy that our sellers chose kinetic and I know where I am going if the time ever comes❤ thank you Nina you have been amazing x

20 October 2021
Unprompted review
Rated 5 out of 5 stars

The Kinetic team have been fantastic…

The Kinetic team have been fantastic during a sale and purchase that was drawn out due to factors outside of all of our control.
Jo kept us up to date and prompted us when she needed us to act and gave the whole chain confidence throughout the process.
I would 100% recommend!

7 October 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look