Kindlytoys Reviews 

390
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the high quality and craftsmanship of the products, often finding them to be excellent educational tools that children love. Reviewers also noted quick delivery and an easy ordering process. However, some customers also noted significant issues with delivery, including prolonged delays, lost orders, and items never arriving. Others were dissatisfied with products not matching expectations, citing incorrect items, changes in product size, or colors not being as vibrant as advertised. Packaging was also a concern for some, with reports of broken boxes and tape causing damage.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and appearance. Many reviewers praise... See more

Order

People report ambiguous experiences with order, with some customers praising the ease of ordering and timely... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers praising products as very nice,... See more

Delivery service

Consumers find delivery service to be ambiguous, with some reviewers reporting quick and prompt deliveries,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

We ordered a Christmas gift for our niece at the beginning of December. We immediately got shipping tracking information but for several weeks it just said "label created" and "USPS awaiting package."... See more

Rated 3 out of 5 stars

Was disappointed in the packaging (tape). Puzzle wasn’t as bright and colorful as expected either

Rated 3 out of 5 stars

I really wish you had not changed the size of your product; I understand that material costs have gone up, however I would have understood and paid more, now the one I bought in the past looks awkward... See more

Rated 5 out of 5 stars

Was disappointed with how package arrived! Package was not in great shape! Box was broken but puzzle was okay. I thought colors would be brighter! Present was a hit…


Company details

  1. Children's Toys Store

Written by the company

We are the toy experts. Our mission is to enrich families and provide "A Smarter Way to Play" by inspiring creativity and sparking curiosity. We design and curate world-class toys and games, while providing an extraordinary customer experience.


Contact info

3.3

Average

TrustScore 3.5 out of 5

390 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.3

All reviews

(390)

41 reviews in the last 12 months

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Rated 3 out of 5 stars

Customer service was great..product not so much

Customer service was great and had quick response times! We think our board is adorable and she definitely gets use out of it but it very cheaply made for what you pay. 50 dollars for a board that my 8 month old could probably snap in half..

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Love it! Well made

Seen this ad on Facebook and immediately had to order, so glad I did! It was so cute and perfect for my cousins first birthday party! I was so obsessed that I bought another one for my best friends baby too! So cute love all the different options they get to play with

16 January 2024
Unprompted review
Rated 5 out of 5 stars

I purchased the personalized animal and…

I purchased the personalized animal and name board for my daughter and she absolutely loved it!! It came pretty quickly and it’s so well made with nice bright colors (that you can choose yourself) and fun animals. She’s been playing with it nonstop since we got it - a nice change from all her other battery operated loud and breakable toys. Definitely recommend! Also would make a great gift.

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Name Puzzle with 8 Animals was…

The Name Puzzle with 8 animals was ordered as a Christmas gift for my granddaughter. She loves it! Puzzle pieces fit well. It’s colourful and well made so even though it’s a little expensive I think it’s worth it. Will order for next grandchild in the future.

12 December 2023
Unprompted review
Rated 1 out of 5 stars

ZERO I have wasted my money

ZERO I have wasted my money. First off, the little name in puzzle parts is definitely a choking hazard. Do you want to be responsible for choking. Next, on the banks they are cheaply made. You never indicated that they were not put together. Then, it didn’t arrive timely🥲

2 January 2024
Unprompted review
Rated 5 out of 5 stars

Great busy board

Great busy board! I bought this as a Christmas gift for my nephew and he loved all the different activities available. The color choices were great too.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Name Puzzle

I ordered the name puzzle with animal faces for my granddaughter. The quality is wonderful! The additional pegs are perfect for small hands. I highly recommed.

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Great Gift!

We gave a BusyBoard to our granddaughter at Christmas and she really enjoyed all the things to move and play with. Board was very well constructed and durable. Order was filled quickly and on time.

16 January 2024
Unprompted review
Rated 1 out of 5 stars

Poor quality

Personalized busy board that was bought as a present for my nephew broke as soon as he touched it leaving wood splinters everywhere.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Perfect busy board!

I bought this busy board for my 15 month old niece for Christmas this year. She LOVES it! All the different trinkets indeed keep her busy. Seems like the perfect gift for kids between 1-3 years old. I would highly recommend!

30 December 2023
Unprompted review
Rated 4 out of 5 stars

Cute! But some small quality control issues

I purchased three items for my 1 year old, the Montessori busy board, the personalized name puzzle, and the personalized wooden piggy bank. The piggy bank I LOVE! It’s proudly displayed in his room and gives me joy every time I see it! The name puzzle is of good quality, not quite as high end as some of the ones I’ve seen small shops sell, but perfect for him and very well constructed. The busy board I thought was really cute, but unless I have the next Hulk on my hands, or had a bit of an anomaly with my board, I wouldn’t recommended it. He managed to completely pull the bottom piece with the round beads off, which is of course a choking hazard. Luckily there was an adult present who noticed right away, but this is something I hope the team at Kindlytoys looks in to. Lastly, the shipping was a tad slower than I was expecting (ordered 11/26 and received 12/19 - this was still within their quoted timeframe, I was just hoping for quicker), but it did come from overseas and I ordered during the holidays, so that’s to be expected. Overall, I would definitely order from them again, but would double check all the little bits and pieces before giving them to an infant to make sure everything is secure.

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Perfect piggy Bank

Ordered a piggy bank for my godson with his name on it . I didn’t receive an email about my tracking information but I emailed the company and they replied very quickly with the information. Shipping was fast and the product is nice and sturdy . It was exactly what I wanted.

29 December 2023
Unprompted review
Rated 5 out of 5 stars

I love my son’s board

I love my son’s board! It turned out perfect. He’s only 8 months and loves to play with it already. I love that it’s a toy he will use for many years. I also love that it’s working on his fine motor skills. We received it within a timely manner, just in time for Christmas. When I reached out to customer service they quickly responded to me. Great company! Will definitely order from them again.

23 December 2023
Unprompted review

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