Kindlytoys Reviews 

390
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the high quality and craftsmanship of the products, often finding them to be excellent educational tools that children love. Reviewers also noted quick delivery and an easy ordering process. However, some customers also noted significant issues with delivery, including prolonged delays, lost orders, and items never arriving. Others were dissatisfied with products not matching expectations, citing incorrect items, changes in product size, or colors not being as vibrant as advertised. Packaging was also a concern for some, with reports of broken boxes and tape causing damage.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and appearance. Many reviewers praise... See more

Order

People report ambiguous experiences with order, with some customers praising the ease of ordering and timely... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers praising products as very nice,... See more

Delivery service

Consumers find delivery service to be ambiguous, with some reviewers reporting quick and prompt deliveries,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

We ordered a Christmas gift for our niece at the beginning of December. We immediately got shipping tracking information but for several weeks it just said "label created" and "USPS awaiting package."... See more

Rated 3 out of 5 stars

Was disappointed in the packaging (tape). Puzzle wasn’t as bright and colorful as expected either

Rated 3 out of 5 stars

I really wish you had not changed the size of your product; I understand that material costs have gone up, however I would have understood and paid more, now the one I bought in the past looks awkward... See more

Rated 5 out of 5 stars

Was disappointed with how package arrived! Package was not in great shape! Box was broken but puzzle was okay. I thought colors would be brighter! Present was a hit…


Company details

  1. Children's Toys Store

Written by the company

We are the toy experts. Our mission is to enrich families and provide "A Smarter Way to Play" by inspiring creativity and sparking curiosity. We design and curate world-class toys and games, while providing an extraordinary customer experience.


Contact info

3.3

Average

TrustScore 3.5 out of 5

390 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.3

All reviews

(390)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not a safe toy

Purchased a Busy Board and a screw is missing from the velcro activity. Have sent a couple emails with no response. The board and it's attached objects are very thin and could easily break-off and become a choking hazard. Would not allow a child to play without adult supervision. The board is cute, but would not recommend.

24 October 2024
Unprompted review
Rated 2 out of 5 stars

I ordered two ornaments

I ordered two ornaments - one for my daughter born in 2021 and another for my daughter born this year. The ornament for my daughter born this year did not have her birth year and when I reached out to the company to see how to remedy this situation, I did not receive a reply.

6 October 2024
Rated 4 out of 5 stars

Stickers showing tasks too tiny for limited eyesight

I was pleased with the construction of the task board, but the stickers' emblems either need to be much larger or in large print words for the tasks to help with an elderly person with limited eyesight.
Hubby was very pleased to have his name and the dog and cat on his board.

3 September 2024
Rated 3 out of 5 stars

Wooden Piggy Bank

I ordered a wooden piggy bank for my son. The wood broke while i was trying to assemble it. As cute as they are, they seem to be cheaply made. Would not purchase again.

29 October 2024
Unprompted review
Rated 4 out of 5 stars

One of the stands did not fit

One of the stands did not fit. Holes we're not measured correctly. Holes at top too big. Not appropriate for younger children. May put coins in their mouth

19 May 2024
Rated 2 out of 5 stars

Cute product but cheaply made

Cute product but cheaply made. First time playing with it my son broke off the abacus. I would never let him play unattended but those beads certainly could be be a choking hazard if i hadn't seen it happen.

3 June 2024
Rated 5 out of 5 stars

Wooden piggy bank with name and date of birth

when I received the bank you had to put it together very easy and the bank was really cute . It is also pretty big for a piggy bank . I think the turn around could have been faster from order to shipping took around 14 days .

13 May 2024

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