Kin Insurance Reviews 7,423

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,930 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and professional demeanor, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting that employees are patient, understanding, and readily available to answer questions. The service provided is often described as excellent, with consumers appreciating the ease and speed of the process, from getting quotes to making policy changes. Reviewers are particularly impressed with the competitive pricing, often saving significant amounts compared to previous providers, and the quick response times to inquiries.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the helpfulness,... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the helpfulness,... See more

Service

Consumers find service to be positive, with many praising the professionalism and helpfulness of agents.... See more

Price

Reviewers express satisfaction with the pricing, often highlighting significant savings. Many customers... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the promptness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently switched to Kin Insurance for our auto and homeowners coverage here in Florida, and I am thrilled to be saving thousands of dollars each year! The agent that assisted me, Dermaine Jackson,... See more

Company replied

Rated 5 out of 5 stars

Getting a quote was so easy, and I appreciate the clarity provided by Amanda Jewell. I got a much better rate than with Frontline, no longer am working through an agency that gave me “the best” option... See more

Company replied

Rated 5 out of 5 stars

Tom called while I was navigating the auto.ated system. He walked through the steps and helped me remove coverages I didn't need. He responded to 3 different emails within minutes unlike most reps. Ve... See more

Company replied

Rated 5 out of 5 stars

I just signed up for homeowners insurance with KIN. I haven't had to file a claim but if they follow through with claims as well as they did with phone calls, e-mails and texts I will be very impre... See more

Company replied


Company details

  1. Insurance Agency
  2. Financial Consultant
  3. Home Insurance Agency
  4. Insurance Company

Written by the company

Kin is on a mission to change home insurance from what it is to what it should be. Whether we’re leveraging data to create customizable coverage or providing claims service that goes above and beyond expectations, our focus is always on you – the homeowner. And we aim to stick with you through thick and thin.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I’m just signed up for auto insurance

I’m just signed up for auto insurance
I have a home insurance with Kin insurance 2025 and with the bundle car insurance I saved up for a good amount, I don’t write review often but I have to said that Kin has a good service and great customer care !!

1 March 2026
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

Hi Helen, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.

Rated 5 out of 5 stars

Steven Herdener was very helpful

Steven Herdener, Sales Representative at KIN, was very helpful in bundling my home and auto insurance which saved me a lot of money over my previous carrier. He was very knowledgeable and patient and made the necessary recommendations that met my needs.

4 May 2026
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!

Rated 5 out of 5 stars

Just signed up with Kin

Just signed up with Kin. Patricia Hale did fine job explaining and exploring options both online and over the phone. Very helpful !

7 April 2026
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

Hi Mike, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.

Rated 5 out of 5 stars

Kin Insurance is friendly and helpful!

I contacted Kin Insurance on 5/4/26, and spoke with representative Steven Herdener. Steven was very professional and personable, and I was very comfortable with inquiring about my needs for my property. Steven also very knowledgeable helpful in his recommendations about insurance coverage in Florida. The information I received was very helpful! Kin Insurance makes the process of signing up very easy!

4 May 2026
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.

Rated 5 out of 5 stars

McKenzie great

6 May 2026
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!

Rated 5 out of 5 stars

A satisfied customer

I recently switched to Kin Insurance for our auto and homeowners coverage here in Florida, and I am thrilled to be saving thousands of dollars each year! The agent that assisted me, Dermaine Jackson, was an absolute pleasure...very personable and knowledgeable, and he made the transition from our prior companies super easy. Thank you, Dermaine! So happy I found this company. :)

1 May 2026
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!

Rated 5 out of 5 stars

Glad we checked out Kin Insurance.

Discovered Kin on a search engine. Site was easy to use. Contacts with Customer Service and sales was friendly and efficient. Kin flexibility in coverages helpful. Recommended

5 May 2026
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!

Rated 5 out of 5 stars

Lauren Sanderson

Lauren Sanderson, was very helpful in getting me a homeowners policy. She was very kind and patient and made the necessary recommendations that met my needs.

30 January 2026
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.

Rated 5 out of 5 stars

Kin bundled my home and auto insurance…

Kin bundled my home and auto insurance when the other carriers (Allstate, Progressive, Geico etc.) would only do auto and claim that my home was in a high risk area. They also gave me rates which saved me a lot of money over my previous carrier Farmers. Thanks Kin

31 December 2025
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!

Rated 5 out of 5 stars

Dermaine was a pleasure to work with

Dermaine was a pleasure to work with, providing helpful information on policy limits, calculating premiums based on our specific needs, responding promptly to any questions, and following up without being pushy during our comparison shopping. We were pleased with the quotes for bundled coverage on car and home, and Dermaine was super patient helping us complete the applications online. We look forward to a long and happy association with KIN!

3 May 2026
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

Hi Judy, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.

Rated 5 out of 5 stars

Great customer service

Tyler Alexander was fabulous, will definately deal with in the future. Andy Anderson helped when Tyler was busy with another customer, he also we fantastic.

6 May 2026
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!

Rated 5 out of 5 stars

Kin Employees

They are very professional and very quick responding back to your concerns and needs. If you are smart bundle car, and home it has saved me money for sure.

22 April 2026
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!

Rated 5 out of 5 stars

when you can choose you on coverage.

was very easy to get the choice of coverage needed in my economic situation. they explain all the option for me with clarity. This is the best experience in home insurance. I recommend KIN. To any one.

6 May 2026
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!

Rated 5 out of 5 stars

Troy Warzocha was the best!!!

6 May 2026
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.

Rated 5 out of 5 stars

All I can say

All I can say, is that Kin Insurance beet the pants off my previous insurer. I now have better home and auto insurance at a fraction of the cost I was paying.

6 April 2026
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!

Rated 5 out of 5 stars

Excellent Insurance Company

If you’re looking for quality insurance coverage in Florida, and seek the very best customer service, then KIN is the choice for you! And the cost of coverage is outstanding in my opinion.

5 May 2026
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

Hi Danny, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.

Rated 5 out of 5 stars

Newcomer .

Great service from start to finish.

2 May 2026
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!

Rated 5 out of 5 stars

After years of looking for an insurance…

After years of looking for an insurance carrier that would do what they said they would do. It was great to find KIN insurance. Instead of getting a huge increase on my new renewal I am getting a incredible decrease. And they're letting me know way ahead of my renewal what they are doing. Lowering my bill. Unheard of. On my current bill they also just sent me a small refund. I am very pleased and recommend everyone to give them a call. They get 5 Stars from me. Great customer service too.
Thanks again.

23 April 2026
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.

Rated 5 out of 5 stars

I had a great experience with my Agent

I had a great experience with my Agent. You need to fix your billing system charging us twice in the same month. Customer Service answered all my questions.

1 April 2026
Unprompted review
Kin Insurance logo

Reply from Kin Insurance

We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!

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