People's Trust Insurance Reviews 1,081

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Nothing terrible happened—actually the exact opposite. I paid what I thought was a fair amount for my homeowners' insurance earlier this year. What I didn't know was that P.T. had approximated my dis... See more

Company replied

Rated 5 out of 5 stars

I was looking in the internet for better homeowners insurance since my existing company kept going higher every year. My payments now are so significant lower then the other company. Everything was e... See more

Company replied

Rated 1 out of 5 stars

BEWARE OF THIS INSURANCE COMPANY, PEOPLE'S TRUST INSURANCE COMPANY. This company can't be trusted. If this company is your current insurance company, go check your signed documents and know what did y... See more

Company replied

Rated 5 out of 5 stars

A most pleasing experience and it keeps on coming. J. Diaz is more than accommodating and is excellent at his job. Friendly, not pushy , just willing to help and explains everything in terms even I co... See more

Company replied

Company details

  1. Insurance Agency
  2. Financial Consultant

Written by the company

The People's Trust better way provides you with a greater value by saving both time and money. Our upfront investment in preparedness allows us to pass along the savings and deliver some of the most competitive home insurance rates in Florida. Our simplified recovery process saves you the time and hassle of finding and supervising contractors and subcontractors, and coordinating the recovery process after disaster strikes.

People's Trust Insurance | Simply A Better Way

Written by the company

Home Insurance That Works!
Experience seamless, no hassle recovery from damage. We insure. We repair. You relax.

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

BEWARE OF THIS INSURANCE COMPANY

BEWARE OF THIS INSURANCE COMPANY, PEOPLE'S TRUST INSURANCE COMPANY. This company can't be trusted. If this company is your current insurance company, go check your signed documents and know what did you sign. If this company is your current homeowner insurance, start looking for a way out before something happens. I was given a policy with $18,000.00 deductible, so do the math if you have a deductible as such, pretty much you are paying for anything that happens to your house. This company should not be on the market insuring American people's homes. It was my bad to not check what I was signing. When something happens to your house, even you have concrete proof of damage, they will try everything to deny your claim! Beware again!

23 April 2025
Unprompted review
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello, Jeremy. We are very sorry that the experience with People's Trust Insurance was less than satisfactory.

In order to protect our policyholders and ensure the financial stability of our company, we are obligated to meet current underwriting guidelines.

Thank you,
People's Trust Insurance

Rated 5 out of 5 stars

Awsome service

Always when I call the staff is friendly and knowledgeable.

26 March 2026
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Reply from People's Trust Insurance

Hello Gisela! Thank you very much for such a nice review! We are delighted that we were able to help with your insurance needs and that everything worked out so well.

And thanks again for giving us a chance to work with you,
People's Trust Insurance Team

Rated 5 out of 5 stars

They were professional

They were professional, explained things to me clearly. Gave me a great rate. I have even recommended Peoples to a friend of mine & she is also very pleased.

30 October 2025
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Reply from People's Trust Insurance

Hello Charlene! Thank you very much for such a nice review and great feedback! We are very happy that we were able to help with your insurance needs and that everything worked out nicely.

And thanks again for giving us a chance to work with you,
People's Trust Insurance Team

Rated 1 out of 5 stars

Canceled our ins over our perfect roof

We had over ten diffrent desk ajusters our claim was for over 500,000 after the lawyers we recieved 118,000 it took almost 4yrs Now 4yrs later they wanted every bill we paid contractors this took us weeks.Now because we didnt replace the roof there own rapid response teal came out and replaced a few shingles we just had a roofing co inspect our roof they said it was perfect its about 14yrs old.

10 March 2026
Unprompted review
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Reply from People's Trust Insurance

Hello, Dave. We are very sorry that the experience with People's Trust Insurance was less than satisfactory.

In order to protect our policyholders and ensure the financial stability of our company, we are obligated to meet current underwriting guidelines.

Thank you,
People's Trust Insurance

Rated 5 out of 5 stars

One of the easiest companies to work…

One of the easiest companies to work with.

1 December 2025
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Reply from People's Trust Insurance

Hello Manny! Thank you very much for such a nice review! We are so happy that we were able to help with your insurance needs and that everything worked out nicely.

And thanks again for giving us a chance to work with you,
People's Trust Insurance Team

Rated 1 out of 5 stars

This company is scamming customers they take our money and them when we had a claim the decide take you out

This company is scamming customers; my policy expired on March 5 ( thursday) and I tried to pay it on March 6 at 12am, yes this early and i try to do by their webside and dont allow to me. I called by phone and everything and i made to my agent called too,, and I was not allowed to pay with the excuse that it had expired. I contacted the manager named Nubia Rodeon, and she informed me that because my policy was not paid on March 5, they canceled it, and because of the number of claims I have. I have been a client of this company for 4 years, and last year in 2024 I had a claim because I had hurricane damage that took away my roof, and this person told me it was because of the number of claims. In other words, they are avoiding renewing my policy with an excuse without reason; they have been taking my money for 4 years, and when I make a necessary claim with proof for the category 4 hurricane we had, they respond to me like this. I demand that this company renew my policy and they still play the same game.

5 March 2026
Unprompted review
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello, Ligia, we regret to hear that you feel that way. We are very sorry that the experience with People's Trust Insurance was less than satisfactory. In order to protect our policyholders and ensure the financial stability of our company, we are obligated to meet current underwriting guidelines.

A member of our Customer Service Team will look into this unfortunate situation and explore potential solutions.

Thank you,
People's Trust Insurance

Rated 5 out of 5 stars

Ease through the entire process!

Ease through the entire process!
No problems No issues All good

1 December 2025
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Reply from People's Trust Insurance

Hello Mike! Thank you very much for such a nice review! We are very happy that we were able to help with your insurance needs and that everything worked out so smoothly.

And thanks again for giving us a chance,
People's Trust Insurance Team

Rated 5 out of 5 stars

Better rate…

We really appreciated a better rate for great homeowners coverage!

3 March 2026
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello Ellen! Thank you very much for the feedback and such a nice review! We are very happy that we were able to help with your insurance needs and that everything worked out well.

And thanks again for giving us a chance,
People's Trust Insurance

Rated 5 out of 5 stars

Easy to locate information

Easy to locate information, readily accessible.

27 February 2026
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello Jackie! Thank you very much for the review! We are so happy that we were able to help with your insurance needs and that everything worked out well.

And thanks again for giving us a chance to work with you,
People's Trust Insurance

Rated 5 out of 5 stars

Thank ya thank ya for being amazing…

Thank ya thank ya for being amazing blazing stargazing. 😍🎶☕️🏝️⭐️

27 February 2026
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello Jamie!! Thanks a bunch for such an awesome review! We are so happy that our team was able to help with your insurance needs and that everything worked out nicely.

And thanks again for giving us a chance to work with you,
People's Trust Insurance

Rated 5 out of 5 stars

Great vale at a fair price.

Great vale at a fair price.

15 November 2025
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Reply from People's Trust Insurance

Hello Mark! Thank you for the review! We are very happy that our team was able to help with your insurance needs and that everything worked out well.

And thanks again for giving us a chance to work with you,
People's Trust Insurance

Rated 5 out of 5 stars

Responsive agent and ease of…

Responsive agent and ease of communication! Great Company-very happy

9 September 2025
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Reply from People's Trust Insurance

Hello Katherine! Thank you for such a nice review! We are delighted that our team was able to help with your insurance needs and that everything worked out so nicely.

And thanks again for giving us a chance,
People's Trust Insurance

Rated 5 out of 5 stars

Changing to this company was easy and…

Changing to this company was easy and significantly lower my insurance costs for the same coverage.

11 November 2025
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello Michael! Thank you for the feedback and such a nice review! We are very happy that our team was able to help with your insurance needs and that everything worked out so nicely.

And thanks again for giving us a chance to work with you,
People's Trust Insurance

Rated 4 out of 5 stars

My experience wasn't really great

My experience wasn't really great, there was a lot of confusing information,. I kept receiving emails from the old policy, asking for information. The Agent ask me to ignore, because it was the automatic system generating those emails. But this isdue was king of constant, and it was really bothering.

15 October 2025
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Reply from People's Trust Insurance

Hello, Rosa. We are very sorry that the experience with People's Trust Insurance was less than satisfactory and we apologize for the inconvenience.

If you need further assistance, please contact us here: https://peoplestrustinsurance.com/info-center/contact-us/.

Thank you,
People's Trust Insurance

Rated 5 out of 5 stars

Well Organize easy to understand well…

Well Organize easy to understand well pleased

15 December 2025
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello Charles! Thank you for such a nice review! We are delighted that our team was able to help with your insurance needs and that everything worked out so nicely.

And thanks again for giving us a chance,
People's Trust Insurance Team

Rated 5 out of 5 stars

Barbara exceeded expectations more than…

Barbara exceeded expectations more than any representative I’ve dealt with in my entire life! Very proud to be a client thanks to her!

12 November 2025
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Reply from People's Trust Insurance

Hello Chris! Thank you for the feedback and such a great review! We are very happy that our team was able to help with your insurance needs and that everything worked out so well.

And thanks again for giving us a chance to work with you,
People's Trust Insurance Team

Rated 5 out of 5 stars

One Choice

I've reviewed many choices for insurance and this is the best one. It was easy and well displayed.

29 October 2025
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello Gary! Thank you for the feedback and such a nice review! We are so happy that our team was able to help with your insurance needs and that everything worked out nicely.

And thanks again for giving us a chance to work with you,
People's Trust Insurance Team

Rated 5 out of 5 stars

Affordable Home Owners Insurance

THE EASE OF TRANSITION FROM OUR OTHER INS CO TO PEOPLE TRUST

18 August 2025
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello Anthony! Thank you for the review! We are so happy that our team was able to help with your insurance needs and that everything worked out nicely.

And thanks again for giving us a chance to work with you,
People's Trust Insurance

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