Seemed to be out of stock on my first choices. That’s okay, as I can order a different flavor. The great part is that you can switch flavors without having to slowly incorporate the different flavor.... See more
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Review summary
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My last order arrived on time & was in good shape. As always my Pack was excited when I brought the box in & began opening it up. Everything that I ordered & one freebie was in the box, as I expecte... See more
Company replied
Everything that I ordered was packaged very well. Nothing leaked & nothing was broke. I'm very happy with the quality of product from Superior Care Pet & Tauro Proline products. I continue to use & t... See more
Company replied
Great high quality products, helpful recommendations, and super speedy shipping. My favourite products are the wood brushes, hydrate line and elixirs, as well as the ionic hand held dryer
Company replied
Company details
About Kika Usa
Written by the company
KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
Contact info
KIKA USA, LLC, 20801 Biscayne Blvd Suite 403 Office 415 Aventura, FL 33180, 33180, Miami, United States
- 1-929-810-3980
- support@kika-usa.com
- kika-usa.com
4.4
Excellent
488 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from Kika Usa
Thank you for your feedback! We’re so glad your order arrived in just 2 days and that your dogs loved the food.
Warmly,
Superiorcare.pet team
My pups love this food and it really…
My pups love this food and it really helps with tear staining
6 February 2026
Reply from Kika Usa
Thank you for your feedback! We’re so happy to hear your pups love the food and that it’s helping with tear staining.
Warmly,
Superiorcare.pet team
Quick shipping
Quick shipping, product as pictured and described, excellent packaging. Love the free gifts especially the dog toy American Flag.
6 February 2026
Reply from Kika Usa
Thank you for your wonderful feedback! We’re so glad to hear everything arrived quickly and just as described. It’s great to know you loved the free gifts - especially the American Flag dog toy!
Warmly,
Superiorcare.pet team
I love this bowl
5 February 2026
Reply from Kika Usa
Thank you for your feedback! We’re so happy to hear you love the bowl.
Warmly,
Superiorcare.pet team
Poor quality and poor customer service
I have tried to contact someone for over a week with no response. I am very unhappy with the dryer I purchased.
23 January 2026
Reply from Kika Usa
We’re truly sorry to hear about your experience and for the frustration caused by the lack of response. We have reached out to you via email and sent return labels for the dryer. You’re absolutely welcome to return the product for a full refund with no issues.
We sincerely apologize for the inconvenience and appreciate the opportunity to make this right for you.
Warmly,
Superiorcare.pet team
Wonderful customer service
Wonderful customer service, love there products and food both for my Bichon and for about my cats. Love how it brings out the coats.
2 February 2026
Reply from Kika Usa
Thank you for your wonderful feedback! We’re so happy to hear you love our products and food for both your Bichon and your cats. It’s great to know you’re seeing beautiful coat results too.
Warmly,
Superiorcare.pet team
Reply from Kika Usa
Thank you for your kind words! We’re glad to hear you had an excellent experience with our customer service.
Warmly,
Superiorcare.pet team
order arrives in a timely manner
order arrives in a timely manner, and ordering is easy
19 January 2026
Reply from Kika Usa
Thank you for your feedback! We’re glad to hear your orders arrive on time and that the ordering process is easy.
Warmly,
Superiorcare.pet team
Your company shipped quickly and kept…
Your company shipped quickly and kept me informed. The products are top quality but are very expensive. I especially like the hair dryer that fits around my neck to free up my hands.
29 January 2026
Reply from Kika Usa
Thank you for your feedback! We’re glad to hear your order shipped quickly, that you were kept informed, and that you’re enjoying the quality of the products. We appreciate your note on pricing and are happy to hear the hands-free hair dryer has been especially useful for you.
Warmly,
Superiorcare.pet team
Recommended by our Breeder
Wanted to give our red standard poodle puppy the best food!
28 January 2026
Reply from Kika Usa
Thank you for your feedback! We’re honored you chose us based on your breeder’s recommendation and are happy to be part of giving your red Standard Poodle puppy the best start.
Warmly,
Superiorcare.pet team
Reply from Kika Usa
Thank you for your feedback! We’re glad to hear your three pups love it. We appreciate your note about the protein level and truly value your input.
Warmly,
Superiorcare.pet team
Availabity issues.
Like the product a lot. But Concerned about the availability of the product I have on auto-ship- often not available at the time of shipping. For that I give it 3 stars, because it doesn’t matter how good the product is if you can’t get it when you need it.
26 January 2026
Reply from Kika Usa
Thank you for your honest feedback. We’re really glad to hear you like the product, and we’re sorry for the frustration caused by availability issues with your auto-ship. We understand how important reliability is, and we’re actively working to improve stock consistency so orders can be fulfilled as expected. We truly appreciate your patience and your support.
Warmly,
Superiorcare.pet team
Excellent products and the shipping is…
Excellent products and the shipping is fast. I’ve place three orders now and haven’t been disappointed. My dog loves the treats also.
26 January 2026
Reply from Kika Usa
Thank you for your wonderful feedback! We’re so happy to hear you’ve had great experiences with your orders and that your dog loves the treats too. We truly appreciate your continued support.
Warmly,
Superiorcare.pet team
My dog had weight problems
My dog had weight problems. After white fish back to normal weight.
26 January 2026
Reply from Kika Usa
Thank you for sharing your experience! We’re so glad to hear your dog is back to a healthy weight after switching to the White Fish formula. That’s wonderful news.
Warmly,
Superiorcare.pet team
great product and fast delivery
23 January 2026
Reply from Kika Usa
Thank you for your feedback! We’re glad to hear you’re happy with the product and the fast delivery.
Warmly,
Superiorcare.pet team
Superior Dog Food… Great Service
Superior Care Pet dog food has been great for my French Bulldog, it’s improved the appearance of her coat and is easily digestible. My subscription is always received in a timely manner.
15 January 2026
Reply from Kika Usa
Thank you for your feedback! We’re so glad to hear the food has been great for your French Bulldog and that you’ve seen improvements in her coat and digestion. It’s also wonderful to know your subscription arrives on time.
Warmly,
Superiorcare.pet team
Perfect for Millie
Our little 5 lb Maltese loves your food! She has thrived on it. Have always done well. Have NEVER had any digestive issues whatsoever.
12 January 2026
Reply from Kika Usa
Thank you so much for your wonderful feedback! We’re thrilled to hear your little Maltese is thriving on the food and has had such a great experience with digestion. It means a lot to us to be part of her healthy routine.
Warmly,
Superiorcare.pet team
Ordering was fairly simple though the…
Ordering was fairly simple though the search seemed to not always show all of the options
16 January 2026
Reply from Kika Usa
Thank you for your feedback! We’re glad to hear ordering was fairly simple, and we appreciate you pointing out the search issue. We’re continuously working to improve the website experience so all options are easier to find.
Warmly,
Superiorcare.pet team
I don’t have a clue how you did
I don’t have a clue how you did. I just got the product. I’ve asked over and over again for this company to STOP EMAILING ME. IVE REVEIVED ABOUT 25 so far. This makes me never want to buy another thing from your company.
19 January 2026
Reply from Kika Usa
We’re very sorry for the frustration this has caused, and we truly understand how upsetting repeated emails can be. This is not the experience we want for anyone. You can unsubscribe at any time using the link at the bottom of any email, and we will also make sure your email preferences are reviewed on our end to stop further messages. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
Warmly,
Superiorcare.pet team
My Golden Retriever does great on your…
My Golden Retriever does great on your product.
coat looks great nd she has good stools.
19 January 2026
Reply from Kika Usa
Thank you for your feedback! We’re happy to hear your Golden Retriever is doing great on our product and that her coat looks good and digestion is healthy.
Warmly,
Superiorcare.pet team
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