Keskine Reviews 

119
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the skincare devices, noting wonderful, visible improvements in skin texture, firmness, and a lovely healthy glow. Many people also appreciate how exceptionally comfortable, easy, and relaxing these treatments are to incorporate into their daily routines. Some reviewers were not happy with the device design, mentioning that the face masks feel heavy and create uncomfortable pressure on the nose. A few other people also felt that customer support and return procedures needed much better handling when addressing unexpected product faults or sizing issues.

What people talk about most

Product

People report positive experiences with product, noting visible improvements in skin texture, reduced fine... See more

Quality

Reviewers highlight positive aspects of quality, noting that the items feel durable, well-made, and luxurious... See more

User experience

Users describe positive interactions with user experience, highlighting how comfortable and easy the products... See more

Customer service

Customers had great satisfaction with customer service, frequently praising quick response times and helpful... See more

Staff

Reviewers express strong satisfaction with the staff, highlighting prompt communication and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had a really lovely experience with KesKine. The product feels high-quality, gentle and luxurious, and I especially loved how hydrating the mask felt on my skin. My skin felt soft, refreshed and... See more

Company replied

Rated 5 out of 5 stars

I’ve really been enjoying these Keskine hydrogel masks. They’re really cooling and comfortable to wear, and my skin feels noticeably more hydrated and plump afterwards. I especially like using one... See more

Company replied

Rated 5 out of 5 stars

I have really enjoyed using the mask these last few months. I use the yellow light setting for generally calming redness (particularly effective over Summer) and the near Infrared setting for anti... See more

Company replied

Rated 5 out of 5 stars

I’m very impressed by the laser hair removal tool, I must admit, I have not been consistent with it but already the hair reduction has massively reduced. It’s saving me £100s from attending a salon. I... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Science-driven beauty devices designed for smooth skin, clearer complexion, and salon-quality results from the comfort of home.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

119 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(119)

100 reviews in the last 12 months

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Rated 5 out of 5 stars

I used Keskin for about 6 months

I used Keskin for about 6 months. Generally I expected more faster results. But even with a result to my hair growing much more slower than before, I satisfied with a hair removal process. And my friend said after a year I will see reduced hair growth what I hardly wait

28 August 2026
Unprompted review
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Reply from Keskine

Hi Istvan, thank you for sharing your experience. Hair reduction results can take time to fully show, and it sounds like you're already seeing some slowdown in growth, which is a great sign. Thank you for your patience, and please do reach out if you'd like any tips to help things along.

Rated 5 out of 5 stars

I am really happy with this laser hair removal device. When I first opened the package, I was a little disappointed to see that it came with a UK power plug, but that was my own fault for not checking

I am really happy with this laser hair removal device. When I first opened the package, I was a little disappointed to see that it came with a UK power plug, but that was my own fault for not checking beforehand. I simply purchased a plug adaptor, and it has worked perfectly ever since.

About five years ago, I used an epilator that left my skin and hair follicles quite damaged. My biggest problems were ingrown hairs and “strawberry skin.” Because I have very fair skin, the irritation would often scar and leave dark, unattractive marks. I was really hoping that this laser hair removal device would help improve these issues.

I have now been using the device for about a year, and I am extremely pleased with the results. My hair is no longer growing back in the areas where I have been using it, which means I no longer have to worry about shaving. Even more importantly, the irritation around my hair follicles and the ingrown hairs I experienced after using the epilator have completely disappeared. My skin looks and feels so much better, and I no longer have to deal with the constant irritation and marks.

I do suffer from migraines, and the flashes from the device can sometimes trigger them. To avoid this, I simply close my eyes when the device flashes. Thankfully, this is very easy to do, and I can comfortably use the device with my eyes closed.

I am happy with the results. It has not only significantly reduced my hair growth, but it has also helped resolve the skin irritation and ingrown hairs that I had been struggling with for years.

28 August 2026
Unprompted review
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Reply from Keskine

Thank you so much for sharing such a detailed review, Senna. We're so pleased to hear the device has helped reduce your hair growth and, importantly, resolved the irritation and ingrown hairs you'd struggled with for years. Thank you also for the tip about closing your eyes during flashes – we appreciate you sharing that for others too.

Rated 5 out of 5 stars

Great mask has reduced my dry patches…

Great mask has reduced my dry patches and cleared my skin, has replaced my old LED mask which was well used and starting to loose bulbs as it was the silicone / plastic version

28 August 2026
Unprompted review
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Reply from Keskine

Thank you, Jacqueline! We're so glad to hear it's cleared your skin and reduced the dry patches, and that it's a real step up from your old silicone/plastic version. Really appreciate you sharing this!

Rated 5 out of 5 stars

The Keskine Masks - Best Masks In The Market

The Keskine Masks I ordered were by far the best masks I have ever used and I have tried a lot! I have already ordered 30 more! They are reasonably priced too! Highly recommend.

6 August 2026
Unprompted review
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Reply from Keskine

Wow, thank you so much, Ann! We're thrilled to hear you rate it as the best you've tried, and huge congratulations on your order of 30 more that means a lot to us. Thanks for the fantastic recommendation!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great product easy to use and results being achieved

28 August 2026
Unprompted review
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Reply from Keskine

Thank you, Katie! We're so glad your order arrived quickly and that you're already seeing results. Really appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

The company is on the right path on…

The company is on the right path on issues of skin care and complexity, their products are solving a decade old issue that medicines have failed to solve we are proud of Keskine and we wish them well in their research

17 June 2026
Unprompted review
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Reply from Keskine

Thank you so much for your kind words and support, Abraham! We're proud to be tackling these long-standing skincare challenges, and knowing our work is appreciated means a lot to the team. We'll keep pushing forward with the research. 🙏

Rated 4 out of 5 stars

The IPL hair remover is absolutely…

The IPL hair remover is absolutely fine, and does what it’s advertised to do.

Can’t say I like the dark glasses but would rather that than ruin my eyes!

In terms of feedback one other point I’d make is that it would have been really useful if it came with a travel pouch. I was disappointed it didn’t, especially given the price.

I must admit only using it intermittently. I think if it had differing size/type of heads I would use it more often as it would be less fiddly, eg on smaller facial areas, or if it was curved for legs, arms etc.

28 August 2026
Unprompted review
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Reply from Keskine

Thank you for the detailed feedback, Alison! We're really glad the IPL is doing its job. Your points about a travel pouch and interchangeable head sizes are great suggestions — we're always looking at ways to improve the experience, so we'll be sure to pass this on to our product team. Thanks again for taking the time to share this.

Rated 5 out of 5 stars

I had several LED masks and with this…

I had several LED masks and with this one I really noticed a difference. It sits comfortably on my face and I have built all of the different settings into my routine. Strongly recommend.

1 July 2026
Unprompted review
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Reply from Keskine

Thank you, Alex! We're so pleased to hear it's made a noticeable difference and that it's become part of your routine. Really appreciate the recommendation!

Rated 5 out of 5 stars

I do love it and I can clearly see the…

I do love it and I can clearly see the results, my skin looks a lot brighter when I use it regularly. I need to lay down when using it as I find it quite uncomfortable to wear, quite heavy on the nose resulting in marks that take a while to smooth out. I would still recommend it, and it’s a great device for improving your skin

3 August 2026
Unprompted review
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Reply from Keskine

Thank you for sharing this, Oana — we're delighted to hear about the results you're seeing! We're sorry the fit feels heavy on the nose, though. That's really helpful feedback and we'll pass it on to our product team. Thanks for recommending us despite that!

Rated 5 out of 5 stars

Face Treatment LED Mask

I bought the face treatment mask as a gift for my Wife. She has used it regularly and is delighted with the results, suggesting that I should perhaps start using it too - age related!

Overall we’re very happy with the product. The follow up email from senior management thanking me for my purchase was a very nice, unexpected touch too.

28 August 2026
Unprompted review
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Reply from Keskine

Thank you so much, Ian this is such a lovely review to read! We're delighted your wife is seeing great results (and that you might be tempted to join her!). We'll pass your kind words about the follow-up email on to the team too. Thanks again!

Rated 4 out of 5 stars

The keskine IPL Hair removal device…

The keskine IPL Hair removal device arrived promptly and well packaged with clear instructions. Easy to use and definitely thinned the hairs coming through. It has not totally stopped the hair growth so reapeats are necessary but a favourable product. Thanks

28 August 2026
Unprompted review
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Reply from Keskine

Thank you, Rosie! Glad to hear it arrived well packaged and that you're already seeing the hair thinning out. As you mentioned, consistent repeat sessions really help maximise results over time. Appreciate you taking the time to share this!

Rated 5 out of 5 stars

Excellent red heat lamp

Excellent red heat lamp. Really helped my daughter’s acne. Regards

8 June 2026
Unprompted review
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Reply from Keskine

Thank you, Alex! We're so glad to hear the red heat lamp has helped your daughter's acne, that really means a lot to us. Wishing her continued progress!

Rated 5 out of 5 stars

My daughter absolutely loves her new…

My daughter absolutely loves her new mask , she said it’s so easy to use and would highly recommend.

28 August 2026
Unprompted review
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Reply from Keskine

Thank you, Graham! It's wonderful to hear your daughter finds it so easy to use and is enjoying it. Thanks so much for the recommendation!

Rated 5 out of 5 stars

Absolutely fantastic,First time to use…

Absolutely fantastic,First time to use the face mask,so easy to apply and after two and a half hours it came off and you can tell the difference straight away.I went home to Ireland and was told you look great and so fresh looking “it’s the mask”!!So I’m ordering the 10 pack and will continue to use it I can’t recommend it enough.A very happy customer 😁

9 August 2026
Unprompted review
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Reply from Keskine

Thank you so much, Susan, what a fantastic review to read! We love that you noticed a difference straight away and that friends and family are noticing too. Delighted you're ordering the 10 pack, and thank you for recommending us so enthusiastically! 😁

Rated 5 out of 5 stars

I was a little unsure about buying the…

I was a little unsure about buying the Keskine led face mask at first because my sister has the CurrentBody mask and really likes it. After the comparing the two though I’m so glad I went with Keskine. My sister has actually started using mine and says she prefers it to her CurrentBody mask. The Keskine just feels more advanced and has more features and I love that it included multiple wavelengths and different treatments modes. It also feels like the light is much more stronger and like it’s doing more during each session. The quality feels amazing and is easy to use. I would recommend Keskine. Definitely worth the money.

22 August 2026
Unprompted review
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Reply from Keskine

Thank you so much for this thoughtful comparison, Gulnihal! We're thrilled that both you and your sister are loving the Keskine mask and appreciating the multiple wavelengths and treatment modes. Thanks for choosing us and for the great recommendation!

Rated 2 out of 5 stars

LED mask so far

I have not had the LED mask long enough yet so see results, and I will update the ranking if I see good results. But, so far I find the shape and comfort of the mask really bad and I truly wish I had done more research.

Firstly, with the eye protector on, it seems to sit so far from the bottom of your face that I really don’t think it can possibly be effective. It kind of sticks away from your face at an angle. Secondly, with the protective eye bit on, it feels it is just too big (i.e the specific bit which protects your eyes) that it won’t do even be able to get to around one third of your forehead, or around your eyes (for crows feet for example) as the eye protector covers these areas.

You can take the eye protector off but then this makes it hugely uncomfortable (actually painful) against your nose if you do this.

The other thing is, with our without the eye protection, the side of the LED mask (near your cheeks) sort of bends in which means the LEF mask doesn’t even cover the edges or your cheek/jawline, which is a problem area for me.

Generally, I really really do not like the usability of this and suspect due to the shape and how it fits that it won’t even be able to be effective. As stated though, in a month or so (I’ve had it around 2 months) if I see results I will be happy to say I was wrong and amend my rating. Just through sheer physics and design alone I can’t see this working though.

5 August 2026
Unprompted review
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Reply from Keskine

Thank you for taking the time to share your detailed feedback. We’re sorry to hear that you haven’t found the fit and comfort of the mask suitable for you.

We would, however, like to clarify that the mask’s shape, positioning and eye protection are intentional aspects of its design. The mask does not need to sit completely flush against every contour of the face to deliver LED light therapy, and the curvature around the cheeks and jawline is part of the ergonomic design.

We also appreciate that fit and comfort can vary depending on individual facial structure and personal preference. As with any LED light therapy device, results are not immediate and consistent use over time is important when assessing its benefits.

We hope that with continued use you’ll see the results you’re looking for, and we appreciate your willingness to update your review based on your experience.

Rated 5 out of 5 stars

Superb customer service

I had importing issues trying to get the LED mask into Spain , the customer service was stellar . Jess constantly communicated with me during a very frustrating experience with Spanish authorities . The Spanish authorities eventually rejected the importation of the device so it was sent back to the supplier but in fairness they immediately sent it to me in ireland where there were no issues with importation and I had it in 2 days . Now I am excited to start using it and see results . Highly professional organisation

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I contacted Keskine customer service about unexpected customs charges. I'm really happy with how they sorted the situation and resolved it really quick. They were very professional and friendly.

2 July 2026
Unprompted review
Rated 4 out of 5 stars

I had a delivery problem because I live…

I had a delivery problem because I live in Spain and the Spanish Customs held back the parcel. On complaining to Keskine I received a very curt email telling me not to contact them again. However, another employee named Jess from the customer support team, contacted me and because of how she handled this matter stopped me from giving a bad report for Keskine. She was very efficient and gave me all the help I requested and kept in touch on a regular basis throughout the long process. I never did get the parcel delivered, it was returned to Keskine and Jess very kindly said she could send it to an address in the UK for me. So my grandaughter is now the proud owner of this product and although I can’t comment on the quality of the product I’m sure my grandaughter will give her honest opinion when she has used the product. Thank you Jess, you saved the day and also saved Keskine some bad press.

25 April 2026
Unprompted review

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