Website easy to navigate, accurate and clear description of products. Ordering was simple. Good communication, good delivery service. Product was a 4m x 1.5m dog pen. Though it was not cheap, the qu... See more
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Contact info
The Railway Exchange, CW1 6AA, Crewe, United Kingdom
- +441270212193
- sales@kennelstore.co.uk
- kennelstore.co.uk
No recent history of asking for reviews
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My dog won't go in it
My dog won't go in it, he doesn't like the narrow doorways
Would have been better to have bought a small shed
Fantastic customer service
Fantastic customer service, lads who installed were great and it looks fabulous. Good quality, only thing would have been perfect would be the roof to hangover more less rain to get in through wired area. Had to put up perspex other than that highly recommend
Kennelstore were extremely helpful…
Kennelstore were extremely helpful throughout the whole process from placing delivery, liaising of installation dates and ultimately installing the Kennel. The guys that installed were extremely polite and professional and the kennel was up and running in quickly with minimum disruption. I would highly recommend if looking for a good quality, strong and smart looking kennel.
Good / excellent sales team
Good / excellent sales team , queries answered ,products ordered and delivered in 24 hours
Products excellent
Have used this company before and…
Have used this company before and ordered again. Super product (kennel run panels) and express delivery, will use them again
Amazing experience with this company
Amazing experience with this company! Reached out to them as I had been messed around by another company and they managed to process an order and deliver all within 48 hours! (Not custom made, panels that were in stock).
Emma in the office was perfect, so polite and helpful when it was clear she was super busy. I would not hesitate in recommending kennel store and will be using them in future.
Kennelstore worked to my specific…
Kennelstore worked to my specific delivery requirements bringing forward the installation date to my needs. Turned up as agreed and installed perfectly. Product great. Service excellent.
The puppy pen
The puppy pen arrived in good time and in first class condition. Emma was particularly helpful in having the order processed and delivered 2 days before our pup arrived.
Thanks for your excellent service and all the best for the future.
Kind regards,
Paul & Anja Lyttle.
No show on delivery
Ordered a panel for delivery 31:3 - 1:4. Needed urgently for Easter. Nothing still arrived a week on. Courier giving different reasons and company won’t use another courier. We’ve had to chase for updates. Hopefully refund much faster.
Perfect!
Due to customisation of the panel we expected 3-4 weeks delivery time but it arrived within a week.
Great sturdy quality and exact product description. Very happy with the purchase and the overall service. Thank you!
Very good service and value for money
Kennel store provided good advice on my purchase of galvanised steel kennel panels. The phone was answered quickly by someone who was able to help me. The delivery came promptly. The man who delivered it was helpful. The panels were easy to assemble. Very good value for money.
Great service
Ordered a fixed panel and a gate panel. Very pleased with the product, the ease of ordering, and the very prompt delivery was great. Thank you.
Emma at The Kennel Store was very…
Emma at The Kennel Store was very helpful. I ordered dog panel runs on Thursday and they arrived the following day. Excellent friendly service and great product.
March 26
Buy with confidence from Kennelstore
Buy with confidence from Kennelstore. Robust product, really well made. The joy of seamless ordering and delivery, this is a professional team and I would highly recommend them.
Toughest dog beds and worth it
This is my third purchase of the Trojan dog beds over the last 5 years. They are well worth the investment as they are the strongest fabric I've found for our Doberman who loves to destroy beds.
Staff called me to double check on the colour choice before sending out. Great service and great product.
Very efficient service and great…
Very efficient service and great product. Good customer support and communication throughout. Very happy with the kennel which is very well constructed.
Ordered a kennel on 18th February
Ordered a kennel on 18th February, 2-3 weeks delivery. I was called the next day to say there was a delivery charge of £145 for Scotland ( although site states FREE UK DELIVERY) didn’t realise Scotland had left the UK and as it was stated on site felt the free delivery should be upheld, which it was. Now 3 weeks later I have no kennel and no delivery date because the goal posts were moved, I would only get my delivery If another Scottish order came through. I have a daughter recovering from spinal surgery and the kennel was required to get our boisterous boxer (18 month old) outside during the day in a nice warm secure environment so she could continue recovery in our living area as she is unable to navigate stairs. Very disappointed that I could still h as have waited months, so order was cancelled today and I now need to source another kennel , but I will be sure to choose a company that will deliver in their stated time frame
Very Helpful
They didn't have what I ordered in stock but they came up with a solution and were very helpful. Items arrived very quickly and are just what I needed.
Items were delivered promptly and…
Items were delivered promptly and received promptly answers to my questions
My second positive experience
My second positive experience with Kennel Store. Great company, good customer service, go above and beyond to help. Great aftercare.
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