MyDogsTrainer Reviews 

435
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, dedication, and genuine care for the dogs, often highlighting specific trainers for their exceptional work. Many people noted significant improvements in their dogs' behavior, including better lead walking, recall, and reduced reactivity, making walks and daily life much more enjoyable. The service is frequently described as excellent, with reviewers appreciating the regular updates, videos, and clear communication provided throughout the training process. However, some customers were dissatisfied with the product and customer service, reporting no improvement in their dogs' training despite significant investment. These individuals mentioned poor communication, lack of follow-up, and concerns about their dogs' well-being and care during their stay, including issues with hygiene and unmet needs.

What people talk about most

Staff

People report positive experiences with staff, highlighting their exceptional service and dedication.... See more

Service

Users describe positive interactions with service, with many reviewers praising the exceptional care and... See more

Product

Customers consistently note ambiguous experiences with the product, with many reporting significant... See more

Customer service

Consumers find customer service to be ambiguous, with many praising the outstanding support, excellent... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the regular updates and daily videos... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t recommend this company enough, we have been really struggling with our 18 month old Labrador with her recall and lead walking. It’s still early days but we can already see a big change. Beth wa... See more

Rated 5 out of 5 stars

Review for Trainer Maisie specifically. Maisie came into our training journey with MyDogs later down the line, and we could not be more grateful. Not only did she get straight to the caus... See more

Rated 5 out of 5 stars

We were a little nervous to drop our dog off for two weeks but we didn’t need to be. He had the best time and his trainer Maisie was amazing with him. As a big, strong excitable dog walking him could... See more

Rated 5 out of 5 stars

We were at our wits’ end with our two‑year‑old Border Collie, Merlin. His recall was practically non‑existent. Merlin spent three weeks at the Southampton branch, where Beth was his trainer. He... See more


Company details

  1. Dog Trainer

Written by the company

Treat your dog to a residential stay at one of our UK wide training centres. A week long intensive course is the ideal way to address training issues working one to one with one of our experienced trainers in a fun engaging environment.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

435 reviews

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No recent history of asking for reviews

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Replied to 80% of negative reviews

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4.7

All reviews

(435)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely perfect from start to finish…

Absolutely perfect from start to finish and exceptionally clear communication from Caitlin. She has worked wonders with our beautiful Violet harrier/springer who’s recall was practically none existent when we sent her for her 10 days training.She now looks to us for instructions and is coming back 9/10 times first call , we haven’t enough words for how thankful we are to Caitlin , Violet came back happy healthy and completely herself. We cannot recommend Caitlin enough.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Sonny at Coulsdon

Sonny spent two weeks with his trainer Aaron. The progress he made was in line with what I hoped for. At the return handover was was given a good briefing and have continued the training

1 June 2026
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING..

3yrs ago I rescued a Cane Corso and recently left him for the first time, a stressful experience that required a LOT of research.. The service from EVERYONE was exceptional and I wouldn't hesitate to recommend.
MORE importantly, Duke spent 3 weeks with Beth in Southampton and he 100% would go back and recommend Beth. She went above and beyond, helping him settle, making him ice lollies during the recent heatwave, etc.. she is an incredibly genuine and caring human who WE cannot recommend highly enough.. THANK YOU!!! Matt and Duke

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Beth transformed our reactive rescue

We dropped Robert, our reactive abused rescue, to Beth at Southampton for 3 weeks. It was so hard to leave him but we were confident in Beth. From the videos she sent it was clear he quickly trusted and bonded with her. Before he went to Beth Robert would bark, lunge and get hysterical towards every human and dog he encountered. Since we have collected him he has not barked at ANY humans - truly a remarkable change. He isn’t comfortable with dogs on a walk still but Beth has given us strategies and said it will be a process. The boarding kennels were lovely and I will definitely be using them again. Beth is an amazing trainer and we cannot recommend her enough. We will definitely continue with her and MDT.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

My lads have returned from Oxfordshire having spent 3 weeks with Caitlin, as very different dogs to the ones I dropped off.
After one of my 2 yr old labradoodles was attacked by another dog during a walk, he became very reactive to others whilst out walking, his brother quickly joined in.
It got to the point where we walked very early, very late or spent our walk times at dog park to avoid any interactions. They would also throw themselves at anyone that walked through the door, in uncontrolled excitement that left many bruises.
The work that Caitlin has done with my two is unbelievable, they have reacted on two occasions since being home, both times when they were surprised by someone walking round a corner quickly. But they have had so many more positive interactions, they’ve even ignored other dogs that barked at them. I can’t recommend or thank Caitlin enough for the way she has reset the pair of them.
We’re working hard to keep to the plan Caitlin sent and following all the guidance that was given in the Pupdate videos and lesson when I picked them up.
I even held both leads in one hand on our walk tonight, having got in the door without either of them launching themselves at me!! Which I’m sure Caitlin will find hard to believe 😊
The boys were well looked after and shortly after their arrival, they were moved to the same kennel as they weren’t coping with being apart. I would have no concerns with leaving them at the Avalon pet hotel again.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Cherry & Dipper say thanks!

Took my two very large puppies Cherry & Dipper for the two week session to learn basic control and reduce co-dependency. Aaron was great with them & they bonded very well with him. Back home now & am already seeing big improvements in their recall & general behaviour. Would definitely recommend

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Adult dog with challenging behaviour

Our dog worked with Aaron for nearly 3 weeks. Loki is an adult male dog who has spent a lot of his life in a shelter. He is a sweet boy at home but he also has a lot of well established challenging behaviours which, having talked to Aaron, and having received regular updates and a detailed training plan, we realise now we were probably making worse. Aaron worked on the basics of lead walking, recall and controling impulse before moving onto the more challenging behaviours including reactivity. We have to re-enforce what Loki learnt and stay consistent and calm. We have a detailed plan that we are all commited to. Loki has been home nearly a week. He was exhausted when he came home and was a little unsure after so long away, and he did regress a bit from how he was with Aaron, but we were prepared for that. Breed specific advice on how to tailor our training with Loki has been illuminating and makes a lot of sense. We've been really pleased. We loved getting the regular updates on Loki's progress too.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

So impressed

Warm and friendly welcome, time taken to understand our anxious Lurcher, excellent training foundations laid and clear instructions for continuing at home. Aaron gained Pete’s trust, not an easy task, and discovered his love for chicken!

16 March 2026
Unprompted review
Rated 5 out of 5 stars

My reactive three-legged rescue dog is now calmer and happier

My three-legged rescue dog was really reactive due to past trauma, constantly barking when people came to the house, at motorbikes, other dogs etc.

Aaron worked with her for three weeks and the change in her has been amazing. She's a much calmer dog, her reactivity has almost gone and she follows instructions really well.

Aaron took us through what we would need to do to continue his programme at home, we had really clear instructions both in person and in his aftercare report.

Daisy clearly enjoyed the time she spent with him and we know how to give clear leadership signals, and that means she feels safer knowing we are in control.

I'm so glad we did this, it's going to give Daisy a happier calmer life, and improves our ability to socialise and have a calmer life as well!

21 March 2026
Unprompted review
Rated 5 out of 5 stars

From the get go

From the get go, the support i received was outstanding. From Paul in the office, to Beth the trainer. My 2 staffie pups were untrainable, couldn't put a collar on them, let alone a lead! But Beth did a fantastic job. I can now walk them, which they love, they obey me on all commands. I was at a loss and stressed with them, but now they are so so much better. I got updates regularly from Beth, videos etc on how my boys were doing. The handover was brilliant, and I know if I have any further issues, Beth will help me. She's the best!
I can not recommend My Dog Trainer highly enough, they literally saved me and the pups. Thank you.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

I sent my puppy Enzo to the south…

I sent my puppy Enzo to the south London branch and he had Aaron as his trainer. The difference that’s been made in 3 weeks is amazing. Aaron has been consistent with Enzo and has already put him on the path to the right direction. I was so nervous to send him and be without him for so long but I received daily videos and voice messages from Aaron which truly helped with my anxiety. Enzo seems to already be a completely different dog already and I couldn’t recommend Aaron enough to anyone! Thank you

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Ziggy is happier and calmer

Ziggy stayed with Caitlin for two weeks, and since coming home, he’s been very happy, calmer, and more settled. During his stay, we received regular progress updates with photos and videos, which was fantastic. We were also provided with an action plan to continue the training at home. We’ve been taking things step by step, practicing the tricks and walking routines she taught us, and it’s been great to see him responding and gaining confidence. Caitlin is patient, practical, and really knows her stuff,highly recommend!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Superb Dog Training

Beth is very experienced and she established a great bond with our dog. Her communication was excellent providing progress updates including photos and videos. We were provided with a handover pack and action plan after the training which will will move forward with. Overall the service provided was superb.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Great training experience

We were struggling with recall with our 2 Bernese mountain dogs. After 2 weeks with Beth, recall is brilliant and walking “close” off lead is really good. Had issues with one continually jumping and whilst he still does it, we now know how to manage and how to stop him. They were really well cared for and Beth kept us updated with messages & videos. Highly recommend

10 November 2025
Unprompted review
Rated 5 out of 5 stars

My Dogs Our Experience!

We took our darling Cockapoo to My Dogs Trainer Beth a couple of weeks ago, for a 2 week stay. We were of course anxious about the whole thing, Kai is now just 6 months old, and had not been away from us before now.
Her trainer Beth was brilliant from the word go, Kai loved her immediately, and we think Beth also loved her straight away! Our minds were put at ease, Kai didn’t even look back as we left her!
The interaction during her stay was great, we had video updates, and messages throughout her stay, Kai is a very confident little girl, which helped enormously, that said, Beth was fantastic with all the way through.
She has come back a different girl now, she is calmer, our core goals for the stay were met, with knobs on, she walks really well with my girlfriends mobility scooter, and also with me. She is calmer and more relaxed now in our flat, and we look forwards to better weather, and taking her out for long walks, bring it on!
The continuing support will also help if we need it, so far, we don’t.
We were apprehensive about this venture at the start, it is a lot of money to find, but we would highly recommend it to anyone thinking about it to try it, based on our personal experience, to give it a go!
Jon + Julia, January 2026.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Our German Shepherd Pretzel has just…

Our German Shepherd Pretzel has just come home after a 3 week stay with Beth in Southampton. The website for booking is very informative and when I contacted My Dogs Trainer their replies were always very quick and very helpful in choosing the correct course for Pretzel. Her main issues were reactivity to other dogs and people while out walking (barking madly and constant lunging), pulling on the lead, jumping up outside and inside the home etc. When we arrived, we were greeted by Beth who went through everything with us and we felt quite confident leaving a rather bewildered Pretzel in her hands. We received regular updates and videos of her progress - good and not so good and Beth was great at explaining what they had been doing together and the improvements made. We collected Pretzel on Friday 19th - she was so excited to see us as we were her. Beth then did a great handover where we took Pretzel for a walk and she showed us all the methods she had used and all the commands and 'tricks' we needed to continue using to keep Pretzel on track. My son spent a good amount of time practicing all this with Beth's patient direction. There is a massive improvement in her walking, she is still reactive to other dogs but this can be controlled much better with the methods Beth told us. By the afternoon, Beth had sent us a handover pack with loads of information and reminders about Pretzel’s particular training methods which will be really helpful going forwards. We have had several messages and conversations with Beth since coming home and really feel that we have continued support going forwards with our complicated but adorable Pretzel. She is definitely a work in progress but we can see how much progress has been made in just 3 weeks and we just hope we can do Beth's great groundwork the justice it deserves. Beth's obviously love of dogs and training them shone through and you definitely feel like your dog and it's behaviour are very important to her.

19 December 2025
Unprompted review

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