Keith Ian Partnership Reviews 167

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Do yourselves a favor and go to William H Brown instead. They got my partner WAY more viewings and it only took 2 weeks to get an offer. While with Keith Ian it took around 6 months with viewings bein... See more

Company replied

Rated 5 out of 5 stars

What a fantastic agent, found me a property in a very short time, all the staff were professional, curtious and efficient. Wouldn't hesitate to recommend these guys.

Rated 5 out of 5 stars

Charlene from Keith Ian was the only estate agent who offered sensible advice and demonstrated fantastic local knowledge of the housing market. I had four estate agents evaluate the sale of my Mum & D... See more

Rated 1 out of 5 stars

The worst estate agent I unfortunately had the displeasure of dealing with. They put my property up for sale, during the process they didn’t provide me with any regular updates or any detailed... See more

Company replied

Company details

  1. Real Estate Agents

Written by the company

Welcome to Keith Ian, independent estate agents with an extensive knowledge of the Hertfordshire area. Founded by the late Keith Sampford and Ian Robertson over thirty years ago, and ably assisted by extremely experienced managers, we pride ourselves on providing a high level of personal service. Whether you are planning on buying, selling or renting we offer the complete service. With an outstanding, experienced team based across our three branches in Cheshunt, Ware and Buntingford, we are readily available to assist you in the process. We embrace change, we're constantly challenging tradition and we have a strong desire to improve the way our industry operates. We do business differently to give your property the edge.


Contact info


3.4

Average

TrustScore 3.5 out of 5

167 reviews

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Rated 5 out of 5 stars

House purchase with the Keith Ian team

We have just completed a sale with Jordan Falco at Ware and he has been fantastic. Jordan was able to provide updates on where we were in the process even better than our solicitors! He has been ever so helpful and supportive, with Ian, and we would highly recommenend their services.

24 August 2020
Unprompted review
Rated 5 out of 5 stars

Faultless service

The team at Keith Ian have been excellent throughout the marketing and subsequent sale of our property. With great industry experience and outstanding local knowledge, they have helped make our house move a much less stressful process than it could have been.
We were very happy they were the agent we sold through.
Thank you all for your help.

9 July 2020
Unprompted review
Rated 5 out of 5 stars

Ian at Keith Ian Estate Agents

Truthfully, when I called Keith Ian, I had completely lost faith in estate agents. We had been on the market for over a year trying to sell a very beautiful, grade II listed, house. Admittedly this is not everyone's taste but...over a year!!
Ian said it was time to "shake the tree " and goodness me he certainly did!
Very soon we had viewings, were under offer and sold. It wasn't a straight forward sale.
Ian was diplomatic throughout....and it all went through and now we are happy in our new home.
Thank you Ian !

13 June 2020
Unprompted review
Rated 5 out of 5 stars

I had the best experience dealing with…

I had the best experience dealing with Keith Ian when looking for our first home. Ian was very helpful and gaveagave us lot of useful tips as we didn't know the area at all. I couldn't recommend them more!

12 June 2020
Unprompted review
Rated 5 out of 5 stars

Great experience working with Jordan…

Great experience working with Jordan from Keith Ian. Helped minimised stressful aspects, always available when we needed him and worked very efficiently on every level. Jordan understood the significance of buying a home, not just a house, and would always remember this when communicating with us, never making us feel like we had a ‘pushy salesman’ on our case. Would 100% recommend and use again for the next move.

9 June 2020
Unprompted review
Rated 5 out of 5 stars

House sale in cheshunt

I put my house up for sale late August and exchanged 11th November. Always friendly and polite without being pushy. Felt very comfortable talking to them. Thank you.

14 November 2019
Unprompted review
Keith Ian Partnership logo

Reply from Keith Ian Partnership

Hi Jackie, Thank you for your review, we like to be on a level with our clients and be human, no-one like sa pushy salesman. All the best

Rated 5 out of 5 stars

Perfect from start to finish

Perfect from start to finish. Sold our house in less than 2 weeks for over the asking price. We moved to our new home 3 months later. We trusted them every step of the way and cannot find a single fault. Would always recommend Keith Ian.

31 October 2019
Unprompted review
Keith Ian Partnership logo

Reply from Keith Ian Partnership

Hi Bethan, thank you for your review and wish you all the best in your new home and new location, Regards Keith Ian

Rated 5 out of 5 stars

We have just exchanged on our purchase…

We have just exchanged on our purchase in Cheshunt.
During our search for a house in Cheshunt ,we talked to several of the local Agents.
We found that Keith Ian appeared to be trusted, and therefore Instructed to be the selling Agent , for the type of houses we were looking for.
We found all the people at Keith Ian were very knowledgeable about the local housing market and conditions.
I came to TRUST them.
That is very important to me,
They guided us and ensured a trouble free purchase for us , and an easy sale for the Vendor.
I highly recommend Keith Ian as a Trusted Agent.
Martin F

17 October 2019
Unprompted review
Keith Ian Partnership logo

Reply from Keith Ian Partnership

Hi Martin, Trust is very important to all when selling and buying and glad you felt you could trust us. fingers crossed our rentals guys help carry on the baton for us Regards Keith Ian

Rated 5 out of 5 stars

Professional and Personal Service

We used Keith Ian to sell our home of 34 years and Chris from the Cheshunt branch was most helpful with the evaluation and marketing of our property to secure a sale. The viewings were accompanied by either Chris or Ian which I was very pleased abou. Ian secured a sale and along with Chris saw everything through right up to the day of exchange and keys handed over. I would recommend Keith Ian in Cheshunt for anyone thinking of buying or selling as they are very professional and always assist you with any issues you may have.

14 October 2019
Unprompted review
Keith Ian Partnership logo

Reply from Keith Ian Partnership

Hi Karen, thank you for your review, it was a pleasure dealing with you and home your new home makes as many happy memories as your last Regards, Keith Ian

Rated 5 out of 5 stars

Very good service from start to finish

Very good service from start to finish, quick to respond and follow up. Very proactive approach and support. I will definitely use Keith Ian in the future.

11 October 2019
Unprompted review
Keith Ian Partnership logo

Reply from Keith Ian Partnership

Hi Etienne, thank you for your kind words, we wish you well for the future Regards Keith Ian

Rated 5 out of 5 stars

Genuinely brilliant estate agents.

Keith Ian were brilliant when we were buying our first house. They were responsive, gave us time to look round the property and did not push us. They suggested a solicitor for us to use who was also excellent. They were also happy for us to go back and view the property as many times as we liked after our offer had been accepted. We liaised with a lot of the team at Keith Ian and all were great. I would definitely recommend them and use them for any future property needs.

11 October 2019
Unprompted review
Keith Ian Partnership logo

Reply from Keith Ian Partnership

Hi Laura, thank you for your 5* review, a good solicitor is key in pushing a transaction through, a local solicitor who communicates is well worth paying for Regards Keith Ian

Rated 4 out of 5 stars

Whilst dealing with the sale of my late…

Whilst dealing with the sale of my late mother's flat,Scott and Luke were professional throughout. The sale took a while,but I was kept up to date through the process.I would definitely recommend Keith Ian to anyone thinking of selling a property in Ware. Thanks guys.

10 October 2019
Unprompted review
Keith Ian Partnership logo

Reply from Keith Ian Partnership

Hi Roger, thank you for your kind words, we wish you well for the future Regards Keith Ian

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Scott and the team worked hard to sell our flat as soon as possible, they always kept us in the loop and put forward help and suggestions to try to ensure the process moved as quickly as possible. Their local knowledge was also very helpful.
Would highly recommend.

9 October 2019
Unprompted review
Keith Ian Partnership logo

Reply from Keith Ian Partnership

Hi Sue, Thank you for your kind words, we wish you well for the future Regards Keith Ian

Rated 5 out of 5 stars

Keith Ian Estate Agent marketed our…

Keith Ian Estate Agent marketed our clients property and the feedback from our teams were that the office were very pro-active & very helpful.

4 October 2019
Unprompted review
Keith Ian Partnership logo

Reply from Keith Ian Partnership

Hi Kay, Thank you for your kind words, we wish you well for the future Regards Keith Ian

Rated 5 out of 5 stars

AMAZING !!

AMAZING !!! I cannot thank Luke and Scott enough for a great service. They talked through the market prices and were far more in touch with our property’s value than other estate agents, all well below what we actually sold for. So if you want to get the best for your property and a rapid sale (About 8 days) go for Keith Ian !

Many thanks guys 😊😊😊

2 October 2019
Unprompted review
Keith Ian Partnership logo

Reply from Keith Ian Partnership

Hi Simon, Thank you for your kind words, we wish you well for the future Regards Keith Ian

Rated 5 out of 5 stars

Excellent service from Keith Ian Estate…

Very happy with the service and support we received from Keith Ian Estate Agents in Ware. From the start of our sale through to completion of the sale Scott and Luke always kept us up to date with feedback from viewings very promptly. They were consistently professional throughout the whole process, would highly recommend.

24 September 2019
Unprompted review
Keith Ian Partnership logo

Reply from Keith Ian Partnership

Thank you for your kind words, we wish you well for the future Regards Keith Ian

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