Keeper Reviews 314

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service incredibly easy to use, making tasks like tracking expenses and filing taxes straightforward and stress-free. Many appreciate how the platform simplifies complex tax processes, often highlighting its efficiency compared to other methods. The staff is frequently praised for their professionalism, helpfulness, and ability to answer questions and guide users through the process. People also commend the app's intuitive design and the overall positive user experience it provides. However, some customers noted that the product may not be comprehensive enough for more detailed questions or complex tax situations, such as those with multiple sources of self-employment income. A few other people also felt that the platform's categorization and export features were vague, leading to inaccuracies in measuring gross revenue and a lack of detailed financial reports.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how easy, intuitive, and... See more

Service

Consumers find service to be positive, with many highly recommending it as a fantastic and legitimately... See more

Staff

Customers had positive experiences with staff, consistently praising their promptness, knowledge, and... See more

Product

Reviewers highlight ambiguous aspects of the product, with many expressing satisfaction and calling it "the... See more

Application

People report positive experiences with the app, finding it easy to use and helpful for tax filing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every year, like clockwork, I witness people scrambling to do their taxes, stressed out and with no help. I cannot emphasize enough how opposite my experience of filing taxes has been since I began my... See more

Company replied

Rated 5 out of 5 stars

As a small business owner, keeping track of my expenses is one more task to add to my to-do list that I don't want to take on. Keeper Tax makes it super easy to mark expenses as personal or business-r... See more

Company replied

Rated 5 out of 5 stars

As an independent contractor and part-time/seasonal worker, Keeper is an amazing value and an incredible tool for filing taxes and logging expenses. I've had it for three years now. Before that I woul... See more

Company replied

Rated 5 out of 5 stars

I am so pleased dealing with Keeper! After my unfortunate experience filing my taxes with someone local, because I am new to this, and was really looking for guidance. Keeper was able to help me amen... See more

Company replied


Company details

  1. Accounting Software Company

About Keeper

Written by the company

Keeper: Taxes for Freelancers, Contractors & Solopreneurs

Track expenses, unlock tax savings, file personal and business taxes, and get expert tax advice—all in one simple, intuitive platform built for self-employed workers.

Automated expense tracking

Automatically find, categorize, and track tax-deductible business expenses from your connected accounts. Keeper helps freelancers and self-employed workers uncover deductions year-round without spreadsheets or manual bookkeeping.

Real-time tax estimates

See how much you owe. No more quarterly tax confusion or April 15th surprises.

Expert-led tax guidance & support

Every Keeper tax return is reviewed and signed by an in-house tax professional who specializes in complex tax situations. Book a video call with your dedicated tax expert for 1-1 guidance with estimated quarterly taxes, multi-state filing, strategic tax planning, or more. Need instant answers? Consult our AI tax assistant 24/7 for immediate guidance on tax questions specific to your situation.

File with confidence

File federal and state tax returns with software built for 1099 income, LLCs, investments, rental properties, and other complex tax situations. Every return is reviewed by a tax professional for accurate, optimized tax returns every time, at a fraction of the cost of an accountant.

Free Trial Offer

Try Keeper free for 14 days!

Not happy? Cancel anytime.

Contact info

4.8

Excellent

TrustScore 5 out of 5

314 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Super easy and beneficial

Super easy and beneficial! Thanks

15 April 2025
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Reply from Keeper

Thanks so much for the kind words! We're really glad to hear it was a smooth and valuable experience for you. That’s exactly what we aim for—simple, helpful, and hassle-free!

Rated 5 out of 5 stars

This was the most intuitive

This was the most intuitive, easiest software I've used for taxes, ever! 10/10 will recommend!

14 April 2025
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Reply from Keeper

Thank you so much for the glowing review! We're thrilled to hear that the experience felt intuitive and easy—exactly what we aim for. It means a lot to know we made something as complex as taxes feel smooth and straightforward. Your recommendation is the highest compliment we could ask for!

Rated 5 out of 5 stars

fast service

14 April 2025
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Reply from Keeper

Thanks so much for your feedback! We're glad to hear the service met your expectations—speed is something we take seriously, and it's great to know it made a difference for you. We appreciate you taking the time to share your experience!

Rated 3 out of 5 stars
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Reply from Keeper

Thank you for your feedback! We're glad to hear you found the software easy to use—that's exactly what we aim for. Simplicity and a smooth experience can make all the difference, so it’s great to know we’re hitting the mark for you.

Rated 5 out of 5 stars

Quick & easy to do with quick results

Quick & easy to do with quick results. Lovely bonus of getting a federal refund when expected to owe.

15 April 2025
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Reply from Keeper

Thank you for your feedback! We're so glad to hear that you had a smooth and efficient experience with us. It's always a pleasant surprise when a refund is issued instead of owing, and we're happy we could make that happen for you. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts!

Rated 5 out of 5 stars

The easiest way to file taxes with a 1099!!!

The easiest way to file taxes with a 1099!!! The app tracks your spending throughout the year, so when it comes to tax time, you have the majority of your deductions already pulled, along with items that might be deducted. I've used Keeper for three years in a row, and each year, I'm grateful for how easy they make things.

15 April 2025
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Reply from Keeper

Thank you so much for your wonderful feedback! We're thrilled to hear that Keeper has made tax time easier for you year after year. It’s fantastic that the app’s tracking features have helped streamline the process and maximize your deductions. We appreciate your loyalty and look forward to continuing to support you in the future!

Rated 5 out of 5 stars

Keeper cuts out the tedious steps!

Keeper cuts out the tedious steps and make your tax filing quick and easy. The whole process is guided with easy to follow steps. They have a chatbot to help anytime you are unsure about something, and this chatbot is actually useful!

15 April 2025
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Reply from Keeper

Thank you for your thoughtful review! We're so glad to hear that Keeper made your tax filing experience smooth and efficient. It’s great to know the guided steps and chatbot were helpful in making the process easier for you. We’re always working to improve and ensure our users have a seamless experience. Your feedback means a lot to us!

Rated 5 out of 5 stars

Very useful and very fluid in using…

Very useful and very fluid in using Keeper. It makes filing and keeping track of all my expenses a relief.

15 April 2025
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Reply from Keeper

Thank you for your wonderful feedback! We're thrilled to hear that Keeper has made managing your expenses easier and more streamlined. It's great to know that the app is helping you stay organized and efficient. We appreciate you taking the time to share your experience with us!

Rated 5 out of 5 stars

Great experience and so worth all the…

Great experience and so worth all the support and ease of using the app.

15 April 2025
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Reply from Keeper

Thank you for sharing your feedback! We're thrilled to hear that you had such a positive experience and that the app made things easy for you. We strive to offer great support, and it's wonderful to know it made a difference for you. Your satisfaction means a lot to us!

Rated 5 out of 5 stars

This made doing my taxes so easy

This made doing my taxes so easy. I usually spend hours working on them, and with Keeper filing taxes, it only took about one hour. It was certainly worth the investment for me, and I will use it in future years as well.

15 April 2025
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Reply from Keeper

Thank you so much for your kind words! We're thrilled to hear that Keeper made your tax filing experience quick and easy. It's great to know that our service helped save you valuable time. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Keeper really is great and makes filing…

Keeper really is great and makes filing taxes so much less stressful and overwhelming as someone who is self employed.

15 April 2025
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Reply from Keeper

Thank you so much for your kind words! We're thrilled to hear that Keeper has made tax filing easier and less stressful for you. As a self-employed individual, we understand how overwhelming it can be, and we're glad to know our service is helping you navigate it with confidence. We’re here to support you every step of the way!

Rated 5 out of 5 stars

KeeperTax simplifies answers to your…

KeeperTax simplifies answers to your tax questions and offers action steps to produce a correct tax return. All tax completion procedures seem complicated. KeeperTax AI and an assigned CPA were simpler than other tax preparation methods, which had confusing and conflicting opinions.

15 April 2025
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Reply from Keeper

Thank you for your thoughtful feedback! We're thrilled to hear that KeeperTax was able to provide you with clear, actionable steps to navigate your tax process. We understand that taxes can be overwhelming, and we’re glad that our combination of AI and expert support made the experience simpler and more straightforward for you. We appreciate you sharing your experience and hope to continue providing you with helpful and efficient solutions in the future!

Rated 5 out of 5 stars

Super simple even for someone who has…

Super simple even for someone who has zero knowledge on doing something like this. Lord willing I did it all well lol

15 April 2025
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Reply from Keeper

We’re so glad to hear that Keeper made the process simple for you, even without prior experience! It’s great to know you felt confident through the process. Thanks for sharing your feedback!

Rated 5 out of 5 stars

1099 made easy!

I procrastinated my taxes this year due to being a newer 1099 employee who wasn't quite sure what to expect in terms of filing. Keeper made it an absolute BREEZE by tracking my deductions and spending. Their website and app are super user friendly and I feel confident knowing my information was reviewed by a tax professional before submitting to the IRS.

15 April 2025
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Reply from Keeper

We’re so glad to hear that Keeper helped take the stress out of filing as a new 1099 employee! It’s great to know our platform made tracking deductions and spending simple, and that the professional review gave you confidence in your submission. Thanks for sharing your experience!

Rated 5 out of 5 stars

Keeper has been so helpful and made it…

Keeper has been so helpful and made it so easy to keep track of my business expenses - it was so easy to file my tax return through them and add my deductions from the year! The app/website was able to answer every question I had in regards to the return and filing process. For reference, I'm a contracted worker and receive a 1099 each year.

14 April 2025
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Reply from Keeper

Thank you for sharing your experience! We're so glad to hear that Keeper made it easy for you to track your business expenses and file your tax return. It's great to know the app and website were able to provide the answers you needed throughout the process. We appreciate your feedback and are happy that we could support you as a contracted worker.

Rated 5 out of 5 stars

great

great, I have used Keeper for two or three filing years, and it works well each time.

15 April 2025
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Reply from Keeper

Thank you for your kind words! We're thrilled to hear that Keeper has been a reliable solution for you year after year. We appreciate your continued trust and support!

Rated 5 out of 5 stars

Taxes so easy a donkey could do it

Taxes so easy a donkey could do it. Thanks guys - sick taxes. Product is lookin sliiiiick as ice.

12 April 2025
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Reply from Keeper

Thank you so much for your feedback! We're thrilled to hear that you found the process smooth and the results to your liking. It's great to know that everything is looking sharp! We appreciate your enthusiasm and are here to make taxes as easy as possible for you.

Rated 5 out of 5 stars

SO helpful for this freelancer!

Taxes as a young, self-employed freelancer are a nightmare! Keeper made it so easy to submit my deductions by tracking them which is the hardest/time consuming part for me. Definitely the fastest I've been done with my taxes, and the most confident I've felt submitting them because they have an audit guarantee/resolution support. 5 stars!

14 April 2025
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Reply from Keeper

Thank you so much for your kind words! We're thrilled to hear that Keeper made your tax process easier and more efficient. It's great to know that our features helped you feel confident and supported during tax season. We truly appreciate your feedback and are grateful for your 5-star rating!

Rated 5 out of 5 stars

So far

So far, my experience has been positive. All my questions and doubts were answered promptly, and I saved significantly more than I initially anticipated.

14 April 2025
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Reply from Keeper

Thank you for sharing your feedback! We're thrilled to hear that your experience has been positive and that we were able to exceed your expectations in both support and savings. We appreciate your trust and look forward to continuing to serve you!

Rated 5 out of 5 stars

Using Keeper was fast and easy.

Using Keeper was fast and easy.

14 April 2025
Keeper logo

Reply from Keeper

Thank you for sharing your experience! We're thrilled to hear that you found Keeper fast and easy to use. We always strive to make things simple and efficient for our customers, and it's great to know that it worked well for you.

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