Keeper Reviews 314

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service incredibly easy to use, making tasks like tracking expenses and filing taxes straightforward and stress-free. Many appreciate how the platform simplifies complex tax processes, often highlighting its efficiency compared to other methods. The staff is frequently praised for their professionalism, helpfulness, and ability to answer questions and guide users through the process. People also commend the app's intuitive design and the overall positive user experience it provides. However, some customers noted that the product may not be comprehensive enough for more detailed questions or complex tax situations, such as those with multiple sources of self-employment income. A few other people also felt that the platform's categorization and export features were vague, leading to inaccuracies in measuring gross revenue and a lack of detailed financial reports.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how easy, intuitive, and... See more

Service

Consumers find service to be positive, with many highly recommending it as a fantastic and legitimately... See more

Staff

Customers had positive experiences with staff, consistently praising their promptness, knowledge, and... See more

Product

Reviewers highlight ambiguous aspects of the product, with many expressing satisfaction and calling it "the... See more

Application

People report positive experiences with the app, finding it easy to use and helpful for tax filing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every year, like clockwork, I witness people scrambling to do their taxes, stressed out and with no help. I cannot emphasize enough how opposite my experience of filing taxes has been since I began my... See more

Company replied

Rated 5 out of 5 stars

As a small business owner, keeping track of my expenses is one more task to add to my to-do list that I don't want to take on. Keeper Tax makes it super easy to mark expenses as personal or business-r... See more

Company replied

Rated 5 out of 5 stars

As an independent contractor and part-time/seasonal worker, Keeper is an amazing value and an incredible tool for filing taxes and logging expenses. I've had it for three years now. Before that I woul... See more

Company replied

Rated 5 out of 5 stars

I am so pleased dealing with Keeper! After my unfortunate experience filing my taxes with someone local, because I am new to this, and was really looking for guidance. Keeper was able to help me amen... See more

Company replied


Company details

  1. Accounting Software Company

About Keeper

Written by the company

Keeper: Taxes for Freelancers, Contractors & Solopreneurs

Track expenses, unlock tax savings, file personal and business taxes, and get expert tax advice—all in one simple, intuitive platform built for self-employed workers.

Automated expense tracking

Automatically find, categorize, and track tax-deductible business expenses from your connected accounts. Keeper helps freelancers and self-employed workers uncover deductions year-round without spreadsheets or manual bookkeeping.

Real-time tax estimates

See how much you owe. No more quarterly tax confusion or April 15th surprises.

Expert-led tax guidance & support

Every Keeper tax return is reviewed and signed by an in-house tax professional who specializes in complex tax situations. Book a video call with your dedicated tax expert for 1-1 guidance with estimated quarterly taxes, multi-state filing, strategic tax planning, or more. Need instant answers? Consult our AI tax assistant 24/7 for immediate guidance on tax questions specific to your situation.

File with confidence

File federal and state tax returns with software built for 1099 income, LLCs, investments, rental properties, and other complex tax situations. Every return is reviewed by a tax professional for accurate, optimized tax returns every time, at a fraction of the cost of an accountant.

Free Trial Offer

Try Keeper free for 14 days!

Not happy? Cancel anytime.

Contact info

4.8

Excellent

TrustScore 5 out of 5

314 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Super esy to file and it automatically…

Super esy to file and it automatically adds deductions in real time making the filing a breeze

23 July 2025
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Reply from Keeper

We really appreciate your review! It’s great to know the features are working as intended and helping make tax time less stressful. Thanks for filing with us!

Rated 5 out of 5 stars

Been using this platform for years

Been using this platform for years. I enjoy the convenience of the write-off documentation and the provess of filing my taxes

26 June 2025
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Reply from Keeper

Thank you for being a long-time user and for sharing your experience! We're glad to hear the deduction tracking and tax filing process have made things more convenient for you. It means a lot to us that you've continued to trust the service over the years. We look forward to assisting you for years to come!

Rated 5 out of 5 stars

Great way to keep track of expenses

Great way to keep track of expenses. I wish I could've selected more than one bank account to filter at a time instead of going back and marking each one separately. But ultimately an easyish experience :)

5 June 2025
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Reply from Keeper

Thanks so much for your feedback—we’re glad to hear you found the experience fairly smooth overall!

Just to let you know, you can actually select more than one bank account at a time when filtering your expenses. In the account view, simply tap to select multiple accounts so you can view and manage them all at once—no need to switch back and forth individually.

If you run into any trouble with this or have other questions, feel free to reach out—we’re always happy to help!

Rated 5 out of 5 stars

Keeper from day one have always made my…

Keeper from day one have always made my tax filing simple and effective. Threw my growth they have been very helpful with every aspect of my tax challenges.

4 June 2025
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Reply from Keeper

Thank you so much for your kind words! We’re thrilled to hear that Keeper has been able to support you from the start and through your growth. It means a lot to know we’ve helped make your tax filing experience simpler and more effective, and that we’ve been there for you through any challenges along the way.

Rated 5 out of 5 stars

Relieved!!

Keeper took all the stress and miniscule legwork that makes this process so hard even when you are new at this

30 May 2025
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Reply from Keeper

We’re so glad to hear that, and thank you for sharing! Taking the stress out of the process—especially when you’re just starting out—is exactly what we aim for. It’s great to know Keeper has helped make things easier for you. We’ll keep working hard to make sure managing your taxes stays as smooth and stress-free as possible!

Rated 5 out of 5 stars

Simplicity

This was super simple and I love that you track my deductions throughout the year. I should have done this sooner.

10 May 2025
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Reply from Keeper

Thanks so much for your kind words, and we're really glad to hear you're enjoying the experience! It's great to have you with us, and we look forward to supporting you for tax years to come!

Rated 5 out of 5 stars

Really good deduction system

Really good deduction system. Was easy & what I was looking for.

6 May 2025
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Reply from Keeper

Thank you so much for your kind words! We're thrilled to hear the deduction system worked well for you and made things easier—it's exactly what we aim for.

Rated 5 out of 5 stars

Straight to the point no bs ads…

Straight to the point no bs ads complicate the process. I will definitely recommend to friends and coworkers.

6 May 2025
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Reply from Keeper

Thanks for the great feedback—glad we could keep it simple and hassle-free. Appreciate you spreading the word!

Rated 5 out of 5 stars

Easy & Helpful

I don't know anything about filing taxes, and Keeper was so easy and helpful. Worth the investment.

1 May 2025
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Reply from Keeper

Thank you so much for your kind words! We're really glad to hear that Keeper made the process easy and stress-free for you—especially if taxes aren't something you're familiar with. It's great to know the experience felt worth the investment!

Rated 5 out of 5 stars

Their staff went above and beyond to…

Their staff went above and beyond to help a new business owner file. I had no idea what I was doing and they were a great help!

29 April 2025
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Reply from Keeper

We’re so glad to hear our team was able to support you through the process—it means a lot to us to be part of your journey as a new business owner! Wishing you continued success, and we’re always cheering you on!

Rated 5 out of 5 stars

Kepper Simplifies It. (Taxes). Period.

I've used Keeper Tax for the past few years, and this year was the best experience yet. Keeper continues to amaze me with how seamless, straightforward, and stress-free it can actually be to prepare and file my taxes. I was worried that my situation would be too complicated or tricky for Keeper to handle - but I was wrong. (Lesson: set aside your tax woes, Keeper simplifies it). Another year, another "keeper saves the day!" (Again)

28 April 2025
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Reply from Keeper

Thank you so much for sharing this—it truly means the world to us! We're honored to be part of your tax journey year after year, and it’s incredibly rewarding to know we’ve made the process smoother for you. Here’s to many more stress-free filings ahead!

Rated 5 out of 5 stars

Great service

Great service. Love it

25 April 2025
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Reply from Keeper

Thank you so much for your kind words and the 5-star review! We truly appreciate your feedback and look forward to assisting you again in tax years to come.

Rated 1 out of 5 stars

Terrible

Terrible. They completely botched my return making me a target for audit and I am trying to get them to file a corrrection to no avail and it is impossible to get in touch with anyone. You get a bot > then wait 12 hours for a lazy reply from a human not resolving the issue only to reply to the bot again and wait another 24 hours for a reply. not worth $200/year

25 April 2025
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Reply from Keeper

We're truly sorry to hear about your experience and completely understand your frustration. This is not the level of service we aim to provide, and we take your concerns seriously.

Our support team will be reaching out to you directly to assist with your return and ensure this gets resolved as quickly as possible. We appreciate your patience and the opportunity to make this right.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

So much easier and more user-friendly…

So much easier and more user-friendly than any service I've tried to use

21 April 2025
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Reply from Keeper

Thank you so much for your kind words! We're thrilled to hear that you found our service easy to use and user-friendly. We strive to make the process as seamless as possible for our customers, and it's great to know we’ve met that goal for you!

Rated 5 out of 5 stars

Keeper its great and like soylent green, its REAL PEOPLE!

Keeper its great, it has a great AI chatbot to help out with deductions, lots of articles, and also REAL PEOPLE that will take either your message or request once elevated in seconds!!

Also their algorithm for deductions is quite good and simple, and once your deductions are finalized and you scanned all your tax forms, A REAL TAX PROFESSIONAL will go thru your taxes and give you feedback and alerts.

21 April 2025
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Reply from Keeper

Thanks so much for sharing your experience! We're thrilled to hear that the combination of smart AI tools and real human support made the process smooth and reassuring for you. Our goal has always been to make taxes feel less overwhelming, and it’s awesome to know that the deduction tracking, helpful content, and expert review all came together to deliver that. We really appreciate you taking the time to highlight what worked well for you!

Rated 5 out of 5 stars

Made filing taxes an absolute breeze!

Made filing taxes an absolute breeze! Keeper did all the heavy lifting and made my tax filing process as easy as ever for a self-employed business owner. I was able to maximize my deductions and trust that everything was done correctly. Will be using this service yearly moving forward!

21 April 2025
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Reply from Keeper

Thank you so much for the kind words! We’re thrilled to hear that Keeper made your tax season smooth and stress-free. Helping self-employed business owners like you feel confident and supported is exactly what we’re here for. It’s great to know you were able to get the most out of your deductions and file with peace of mind — that’s a big win in our book. We can’t wait to be part of your tax journey again next year!

Rated 4 out of 5 stars

Good communication.

18 April 2025
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Reply from Keeper

Thanks so much for the kind words! We’re really glad to hear the communication stood out—that’s something we take pride in. Clear and timely updates can make all the difference, and it's great to know that came through in your experience.

Rated 5 out of 5 stars

This app makes tracking expenses so…

This app makes tracking expenses so easy and when you have to review for tax purposes, the process couldn't be any easier.

17 April 2025
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Reply from Keeper

Thank you for the kind words! We’re really glad to hear that the app has made both daily expense tracking and tax season a breeze for you. Simplifying that whole process is exactly what we aim for, so it’s great to know it’s working well for you.

Rated 5 out of 5 stars

Couldn't be easier!

Having the app track and then upload all of my deductions made for a very easy and stress free experience. This app is worth every penny!

16 April 2025
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Reply from Keeper

Thank you so much for the kind words! It’s awesome to hear that the app made managing your deductions so smooth and stress-free. We put a lot of thought into making things as seamless as possible, so knowing it delivered that kind of experience for you really means a lot.

Rated 5 out of 5 stars

Happy So Far

This is my first time using the service. They seem to have did their best to account for all of my business expenses. The process was super easy and I look forward to see how things work out using their services.

16 April 2025
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Reply from Keeper

Thank you so much for sharing your first experience with us! We're really glad to hear the process felt smooth and that you felt your business expenses were well accounted for. It means a lot that you’re feeling confident moving forward—your trust is something we truly value. We're excited to be part of your journey and appreciate you choosing us to support your business.

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