Fantastic company to deal with. Great clear communication for purchase and during delivery. Excellent chinstrap penguin product - really well made and packaged well. Would highly recommend this compan... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The seal couple are adorable and very well made with great quality. They were the perfect gift for my daughter’s wedding, and my daughter and my son-in-law absolutely loved them. A big thank you to th... See more
Customer service was outstanding. The product was good. Delivery time was excellent. They check all the boxes.
Easy to shop and great shipping. My daughter has gotten several stuffed animals in the last year.
Company details
Written by the company
KEAIart® is a small business made up of the persons love animals, we are a small startup company located in Hong Kong, our team comes from all over the world, the main members are from the United States, Canada, Hong Kong and Shanghai. We hope that the addition of the animal products at KEAIart stores will help raise awareness of these animal and inspire people to Interest.
Contact info
ROOM A1-A3, FLOOR 3, YEE LIMINDUSTRIAL, CENTRE 2-28 KWAILOK STREET, 999077, KWAI CHUNG, Hong Kong
- support@keaiart.com
- keaiart.com
4.8
Excellent
193 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All Hail The Owl
The little guy is very fluffy. He was sitting on his pillow-throne until he decided to go somewhere else.
Has a will of his own.
3 February 2025
Great service Ordering was an easy process and the…
Ordering was an easy process and the goods arrived much quicker that I expected..very good service
4 February 2025
Best Isopod plushie out there
I bought the realistic Giant Isopod plush and it's SO CUTE! Just the size of this thing is enormous. He's so round, heavy and squishy I couldn't have asked for a better cuddle buddy.
Seriously, for all the entomology and arthropod fans out there this not only the cheapest but also the cutest pod plush.
9 January 2025
Very reputable, honest, and trustworthy...
I ordered a Christmas present for my granddaughter, and not remembering if I actually had or not, I inadvertently ordered it again. When I realized what I had done, I notified KEAIART LIMITED and explained what I had done. They immediately responded to my email. They cancelled that order and graciously refunded my money, with no questions asked.
8 December 2024
Love this bear!
Love all the effort that goes into making the bear look so realistic. Although on the expensive side (for me anyway), no other manufacturer comes close to this quality.
Hard to follow the tracking as it made its way through China, and can require a bit of patience, but it did come in time for Christmas!
28 November 2024
Actual Manul plushie
The packaging was perfect, delivery on time, and the plushies were perfect
4 December 2024
Everything was great
Everything was great. They shipped out my plushie fast. It arrived safe and as described. My son loved his new penguin so much!
9 December 2024
My boys loved the sweatshirt
4 December 2024
Cute cuddly padded toy
Cute cuddly padded toy. Perfect for my small child. Very life-like little Platypus.
4 December 2024
arrived in time exactly as described
29 November 2024
Product as advertised if not even a…
Product as advertised if not even a little better!
Arrived on time.
Regular tracking info.
20 November 2024
Handmade little Red Panda
Large selection of products, user friendly navigation on the site, easy ordering and payment procedures.
I ordered a handmade toy of red panda. The packaging of the parcel was excellent - safety and integrity. I received it without any damages.
It would be great if for handmade toys you sent photos of the manufacturing process and the finished toy before sending. This will help give the long-awaited toy a name before receiving.
20 November 2024
Great Quality Realism
Great quality, realistic stuffed animals that brighten up my day and my life. Thank you so much! God bless!
11 November 2024
it was much cuter than i expected
it was much cuter than i expected
soft and squishy
super adorable and silly too
i love it
and it arrived pretty fast too
Thank you!
30 October 2024
I received a product that was worse in…
I received a product that was worse in shape and size than the same product I previously purchased.
14 October 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.