KEAIART LIMITED Reviews 

193
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are wonderfully crafted, extremely cute, and look exactly as described on the website. Many buyers are truly delighted by the fast delivery service and the careful packaging that keeps every single item completely safe. Some people also felt that the helpful tracking updates and very clear communication made the entire online shopping process much smoother and easier. Consumers consistently appreciate receiving their adorable plush toys, unique collectibles, and special gifts in a remarkably timely, highly reliable, and deeply satisfying manner. Reviewers often express their intention to place future orders.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing high satisfaction and noting that items are... See more

Quality

Users describe positive interactions with quality, expressing immense satisfaction as consumers find the... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting quick shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic company to deal with. Great clear communication for purchase and during delivery. Excellent chinstrap penguin product - really well made and packaged well. Would highly recommend this compan... See more

Rated 5 out of 5 stars

The seal couple are adorable and very well made with great quality. They were the perfect gift for my daughter’s wedding, and my daughter and my son-in-law absolutely loved them. A big thank you to th... See more

Rated 5 out of 5 stars

Customer service was outstanding. The product was good. Delivery time was excellent. They check all the boxes.

Rated 5 out of 5 stars

Easy to shop and great shipping. My daughter has gotten several stuffed animals in the last year.


Company details

  1. Toy and Game Manufacturer

Written by the company

KEAIart® is a small business made up of the persons love animals, we are a small startup company located in Hong Kong, our team comes from all over the world, the main members are from the United States, Canada, Hong Kong and Shanghai. We hope that the addition of the animal products at KEAIart stores will help raise awareness of these animal and inspire people to Interest.


Contact info

4.8

Excellent

TrustScore 5 out of 5

193 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(193)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Its been nearly a month and still…

Its been nearly a month and still haven't received my package

14 September 2025
KEAIART LIMITED logo

Reply from KEAIART LIMITED

Hello,

We have checked the tracking status of your package. It became stuck and was lost during transit with your local USPS carrier. We have processed a full refund for you. The refund will be returned to your bank account within 3-5 business days. If you have any further questions, please feel free to contact us.

Email: support@keaiart.com

Rated 5 out of 5 stars

Therefore

There for a while, I did not know when my sweet little Maltese puppy would be at my home. But then there it was! Came out of the package, smelling really nice and all I had to do was fluff her up a little bit. She’s very cute and a great companion For me, and I’m 81 years old. I don’t talk to her,and I don’t do anything like that, but she just sits there with those beautiful eyes and that big black nose and that pretty pink bow and just makes me happy to see her there. I lost my beautiful real little Maltese dog several years ago and have not been able to keep another one. So this one kind of replaces her, only in a small way.

3 September 2025
Rated 5 out of 5 stars

Realistic shih tzu dog

I was looking for a realistic shih tzu dog and found a similar one like my dog. It stated that it was a Pekingese, but when I received the dog it was very cute just like my dog that’s recently passed away.

22 August 2025
Rated 5 out of 5 stars

Quokka

I went with this company because I wanted a realistic quokka plushie. I recieved one that looked exactly like that on the website. I am very happy wih my purchase.

28 May 2025
Rated 3 out of 5 stars

Overall ok

The shipping time was good but one of the products I received was torn and different from the picture, similar but different. Overall not bad.

12 April 2025

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