KCOM Business Reviews 

64
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Kcom engineers fitted an access point in our salon The Hideaway Nails & Beauty in south cave. The guys were friendly and efficient. They kept working areas clean and tidy and being a busy salon we ne... See more

Company replied

Rated 5 out of 5 stars

We have had two visits from Kcom Business and both times the engineer Lewis W was very efficient He knew exactly what he was doing making both visits quick and efficient. Thankyou lewis for making it... See more

Company replied

Rated 5 out of 5 stars

Leigh the client service adviser was extremely helpful, even though we are moving provider she still helped and advised. I will be in touch with KC again for a quotation as I can certainly see me com... See more

Company replied

Rated 5 out of 5 stars

Got connected today by Billy and Gary - Installation turned out to be one more complex than anticipated, but the pair worked though it and got me connected and kept me informed along the way. Appre... See more

Company replied

Company details

  1. Internet Service Provider
  2. also in
  3. Telecommunications Service Provider

Written by the company

KCOM is one of longest serving telecommunication providers in the UK, connecting both businesses and residential customers to the solutions they require. Whether you're a small business wanting to go further, or global enterprise ready to supercharge your services, we can tailor a solution for your needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

64 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(64)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pam was great

Pam was great. Helpful and friendly

21 August 2023
Unprompted review
KCOM Business logo

Reply from KCOM Business

Good morning!

Thank you for your great review! We are so pleased to hear you were happy with the service you received.

I'll pass your feedback on to the team.

Kind regards,
Sara

Rated 5 out of 5 stars

Great Service

Dan was Great very patience and helped us all the way to move our Office phone Line transfer.

27 July 2023
Unprompted review
KCOM Business logo

Reply from KCOM Business

Good morning!

Thank you for a great review!
We are delighted to hear you are pleased with the service you have received.

We appreciate your feedback and will pass this on to the team.

Kind regards,
Sara

Rated 5 out of 5 stars

Pam Jackson went above and beyond to…

Pam Jackson went above and beyond to answer all our questions and make the transition from landline to VOIP phones and fibre trouble free.
We couldn't ask for better customer service

7 July 2023
Unprompted review
KCOM Business logo

Reply from KCOM Business

Good morning!

Thank you for such a great review!
We are so happy to hear you are pleased with the service you received.

We appreciate your feedback and will pass this on to the team.

Kind regards,
Sara

Rated 5 out of 5 stars

Wendy and Lee communicated to resolve…

Wendy and Lee communicated to resolve our issue, I was not passed around the team. Great service today, thank you.

4 July 2023
Unprompted review
KCOM Business logo

Reply from KCOM Business

Hello,

Thank you for your review!

We are so pleased you enjoyed your experience with us today, and we will pass your feedback on to the team.

Kind regards,

Sara

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