Excellent customer service from Dan Campion! He went over and above to help with our issue. Thank you Dan for excellent customer care.
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A massive THANK YOU to Sam and Leon who managed to install a new fibre in just a morning. (To replace one which we accidentally cut) Thank you also to Jay in Business Technical Support for progressin... See more
Company replied
Well done, it’s only taken 5months, several missed appointments, endless phone calls and emails to get a working service.
Mia was fantastic throughout, She sorted everything out, and took all the hard work away from me, Kept me fully informed of the progress, even when she went on leave she organised Pam to keep me upda... See more
Company replied
Company details
Written by the company
KCOM is one of longest serving telecommunication providers in the UK, connecting both businesses and residential customers to the solutions they require. Whether you're a small business wanting to go further, or global enterprise ready to supercharge your services, we can tailor a solution for your needs.
Contact info
37 Carr Lane, HU1 3RE, Hull, United Kingdom
- 0800 9155 777
- Businesssales@kcom.com
- kcom.com/business
4.1
Great
46 reviews
Hasn’t replied to negative reviews
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Excellent customer care
2 October 2023
Unprompted review
Reply from KCOM Business
Hello,
Thank you for your review!
We are delighted to hear you are happy with the service you received today, and we really appreciate your feedback.
I will pass your review on to the team.
Kind regards,
Sara
Mia was fantastic throughout
Mia was fantastic throughout, She sorted everything out, and took all the hard work away from me, Kept me fully informed of the progress, even when she went on leave she organised Pam to keep me updated.
Mia is a credit to your company.
20 September 2023
Unprompted review
Reply from KCOM Business
Good morning,
Thank you for your fantastic 5 star review!
We are happy to hear you were pleased with the level of service you received, and we are always delighted to get such positive feedback.
I will pass your feedback onto the team.
Kind regards,
Sara
Reply from KCOM Business
Good morning!
Thank you for your great review! We are so pleased to hear you were happy with the service you received.
I'll pass your feedback on to the team.
Kind regards,
Sara
Great Service
Dan was Great very patience and helped us all the way to move our Office phone Line transfer.
27 July 2023
Unprompted review
Reply from KCOM Business
Good morning!
Thank you for a great review!
We are delighted to hear you are pleased with the service you have received.
We appreciate your feedback and will pass this on to the team.
Kind regards,
Sara
Pam Jackson went above and beyond to…
Pam Jackson went above and beyond to answer all our questions and make the transition from landline to VOIP phones and fibre trouble free.
We couldn't ask for better customer service
7 July 2023
Unprompted review
Reply from KCOM Business
Good morning!
Thank you for such a great review!
We are so happy to hear you are pleased with the service you received.
We appreciate your feedback and will pass this on to the team.
Kind regards,
Sara
Wendy and Lee communicated to resolve…
Wendy and Lee communicated to resolve our issue, I was not passed around the team. Great service today, thank you.
4 July 2023
Unprompted review
Reply from KCOM Business
Hello,
Thank you for your review!
We are so pleased you enjoyed your experience with us today, and we will pass your feedback on to the team.
Kind regards,
Sara
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